Carroll Heating & Cooling

In Carroll Heating & Cooling's own words

Carroll Heating & Cooling is an HVAC contractor that has over 25yrs of experience to Rochester area. They provide water heater inspection, gas appliance connection, furnace installation and other services.

Trade

HVAC contractor

Business address

4390 St Paul Blvd, Rochester, NY 14617

Telephone

(585) 820-4635

Website

carrollheatingandcooling.com

Hours

• Monday8:00 am - 5:00 pm
• Tuesday8:00 am - 5:00 pm
• Wednesday8:00 am - 5:00 pm
• Thursday8:00 am - 5:00 pm
• Friday8:00 am - 5:00 pm
• Saturday8:00 am - 5:00 pm
• Sunday8:00 am - 5:00 pm

From the business's Google listing, checked Oct 2026

Register

NY register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (79)

• Immediately came out and fixed my old A/C unit, and at a good price. Highest recommendation, will definitely call them next time we have HVAC issues.

  Scott D.★★★★★

• After having an incredibly frustrating experience with another local company, we contacted several other companies to compare our options. Many people in our area had recommended Carroll so we reached out. Carroll didn't push anything on us and was both patient and informative with all of our questions. They worked through an incredibly hot day to make sure that we had running air before they left. By the end of the day, we were incredibly satisfied with both the units they installed as well as the quality of work. The routing of wires and ducts were tidy and immaculate. Pricing was incredibly fair and competitive, their work is expertly done, and our interactions left us feeling heard and confident with their knowledge and professionalism.

  Jonathan S.★★★★★

• HIGHLY RECOMMEND! THE WORK- We had John Carroll and his assistant Cody at our house to install central AC. They work very efficiently and professionally and the work is very high quality and thorough; from the inside aspect, to the outdoor access and lines, the electrical connections, and the setup of the outdoor unit itself. The Rheem system is now running at a whisper quiet level providing comfortable AC. THE HONESTY- prior to having John come over we had other companies assess our cooling needs. He was the only one that gave us other strategies to try before going the full route and cost of Central AC. We really appreciated that honesty and the options to save us money, and that there was no pressure by him at any time. He also gave honest assessments of our electrical issues as relate to the AC installation ( that others brushed over), and gave excellent referrals to other contractors. THE PRICE- John beat the other larger HVAC companies by almost 25%. This is comparing Apples to Apples on the exact same brand, model, ton size, and SEER of Rheem unit. 25% is absolutely huge when you're talking thousands of dollars. THE EXPERIENCE- Those other companies have nice salesman, phone operators or A.I. immediately taking your phone calls, scheduling, a gazillion techs, and also send automated emails on repeat with various quotes, proposals, diagrams, etc. If that is what's important to you and money is no object then you might want to go with one of those bigger HVAC companies. However, if you want a flat out honest initial assessment, a high level of experience and skill with installation (so so important with HVAC) and the absolute best price by far then go with John Carroll of Carroll Heating and Cooling. You'll be so glad you did in the end.

  Elisa J.★★★★★

• Thanks for great service -- appreciate your expertise and consult on the HVAC systems in our new home.

  Justin T.★★★★★

• Hi, I am giving John Carroll of Carroll Heating and Cooling in Rochester, NY and 5 star rating! He has helped me multiple times with my furnace through the years in a stellar fashion. This morning I woke up to know heat and though his day was full of appointments he came over and checked my furnace within a hour. Diagnosed and made my repair path very clear. He is such a nice guy, always fair in price and show up in a timely manner +++. You can trust your home to John Carroll! Thank you John! Kimberly Simpson

  Kimberly S.★★★★★

• my central was blowing warm air- I called them up and they were able to see me that day and fixed the issue!

  Melodie B.★★★★★

• John is incredibly knowledgeable and fair. He’s been willing to help with many different items at my home and is and will always be the first phone call when I have HVAC issues at home.

  Angelo V.★★★★★

• This guy/company is amazing! Honest/professional! I will never use any other company for my HVAC needs! Thank you sir !

  John P.★★★★★

• John Carroll, proprietor, of Carroll Heating & Cooling is amazing. Very knowledgeable, professional and particular with the product recommendations and installation. No big sales tactics and is personally on every job. His pricing is extremely competitive. I would not hesitate to give John a referral. Definitely will call him back for all of our HVAC needs.

  Rick P.★★★★★

• Install of new central ac, new furnace and new hot water heater. Pricing was good, service and friendliness was good, and the job was done in 1 1/2 days. Hauled off old junk, cleaned up after the work was done too. Professional and reasonable service and install. I will be going to Carroll heating for any future needs. Small in-town shops are the way to go. So far so good, temp set at 70° house stays at 70 and 50% RH. It’s a beautiful thing.

  Brian W.★★★★★

Read all reviews on Google

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About Rochester

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.