Choice Air Care

In Choice Air Care's own words

Choice Air Care is your preferred contractor for residential and light commercial heating and ac services. We specialize in fair prices and great customer service. Our HVAC techs are trained to serve, not to sell. We have been in the business for over 14 years and have the training and experience you need. We serve all of Frisco and the surrounding area.

Trade

HVAC contractor

Business address

5566 Main St Bldg A Suite 201, Frisco, TX 75033

Telephone

(972) 646-8030

Website

choiceaircare.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.6 ★★★★★ (138)

• I recently used Choice Air Care for an AC service and was happy with the experience. The technician arrived on time, checked the system carefully, and explained what needed to be done. The repair was completed efficiently, and everything has been working well since. Good service and friendly staff.

  Lauren B.★★★★★

• Had a wonderful experience with Chris today! He came over to check out the A/C on my new home today and he helped give me a lot of ease to my anxiety that I was about to have a big bill to add on to my new home purchase. He walked me though some ways to check the unit myself to make sure it was working, and he pointed out a simple fix that may have solved my problem with little hassle. He was incredibly kind and patient with me and I'd use him going forward with any future HVAC services needed.

  Trey F.★★★★★

• My air had been out a little over two weeks. I called Chris and came out the same day. He was very professional and wasn't looking to make up a problem for extra money. He came out at 9pm had my air conditioning back running by 9:20pm. Know what he is doing and will explain what caused the problem. Highly recommend 💯 Thanks again Chris!

  Bruce K.★★★★★

• I purchased a multi-year maintenance package under the assurance that it would not expire. However, the company has since become unresponsive, and I’ve received no support despite repeated attempts to follow up. This has been an extremely disappointing and frustrating experience.

  Sunny G.★★★★★

• Chris came out just 2 hours after my initial service request(This was around 8PM btw). Truly appreciate his thoroughness in the work he performs as well as his sense of urgency.

  Junjie L.★★★★★

• Chris is unbelievable. Do yourself a favor and call him whenever you have AC issues. He was prompt, professional, honest, and did an amazing job for us. I can’t say enough about how impressed we were.

  Byron W.★★★★★

• We had an amazing experience with Choice Air today fixing the AC unit for our elderly neighbor. Same day service. Incredible for a Holiday Weekend. The technician, Chris was extremely knowledgeable and helpful and was able to locate and fix the short within 30 minutes. Will definitely be using Choice Air for future HVAC needs. Thank you Choice Air!

  Jeremy M.★★★★★

• Chris was amazing ! He was prompt in responding and came over to check my unit in no time. He did explain what the issue was, what could have caused it and what can be done to avoid it in future. Highly recommend him !

  Chaitanya V.★★★★★

• Do not use Choice Air Care. They don't know how to run a business. 6 years ago, for a couple years, I had great experience. But ever since Chip left, the business has gone downhill. DO NOT RECOMMEND. Read on for details... You cannot get anyone to answer the phone. Their voicemail box is full, so you can't leave a message. It gives you the option of sending someone an SMS, which doesn't work. No one calls back. This last service call my A/C went out. Managed to get Chris to answer and he put me on the schedule for 9-12 the next morning. No one showed up! No one called! I couldn't leave a voicemail. I finally sent an angry email at 9pm that night saying I was stood up. Chris texted me and said he would be there the next day - first stop, 9-12. Showed up late. Too hurried to even talk. Claims he switched out a starter (which they supposedly replaced a couple years ago). 30 minutes after he left, A/C stopped working. Then he said, can't get you in tomorrow (friday) but I have you FIRST on the schedule Saturday morning 9-12. Again - NO SHOW. I had to text at 1pm to say no one showed up. Chris claimed some mix up with scheduling jobs and getting the wrong size unit - he would take care of it personally Monday and would see me 9-12 - first stop. Monday rolls around - he's not there by 10, so I call. He claims he's in line at the store getting parts. Be here soon. An hour later we text again, and he claims he has his truck loaded, but needs to drop off parts at another job, then the office, then will text on his way to my house. at 12:11pm that Monday was the last I heard from him. He GHOSTED ME. They stood me up THREE TIMES. (fool me once, shame on you, fool me three times, shame on me, I guess). I finally Monday night called another company. They gave me a 10am-Noon slot the next morning. Showed up 30 minutes early. Fixed it without replacing my entire unit. They know how to run a company. Chris and Choice Air Care DO NOT. AVOID them for your own sanity (and wallet).

  Richard E.★★★★★

• We scheduled an appointment and no one ever showed up so we rescheduled for the next day and it took 10 hours to even get a response from the tech. This is bad business.

  Lorenzo R.★★★★★

Read all reviews on Google

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About Frisco

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.