The Cold Truth Air Conditioning & Heating

In The Cold Truth Air Conditioning & Heating's own words

We’re committed to providing you with the highest level of service, so you’ll always choose us for your installation, maintenance and repair needs. The Cold Truth Air Conditioning and Heating LLC is a family owned and operated premium HVAC company. We are licensed, certified and insured for your protection and peace of mind. We are here to bring you the ultimate level of customer service, unbeatable craftsmanship, and the highest quality of AC & Heating equipment guaranteed to keep you comfortable even if your swimming pool is boiling!

Trade

HVAC contractor

Business address

6201 Technology Dr #109, Frisco, TX 75033

Telephone

(469) 328-8568

Website

thecoldtruthac.com

Hours

• Monday8:00 am - 6:00 pm
• Tuesday8:00 am - 6:00 pm
• Wednesday8:00 am - 6:00 pm
• Thursday8:00 am - 6:00 pm
• Friday8:00 am - 6:00 pm
• Saturday8:00 am - 1:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (115)

• They are the best! Honest, dependable and quality work. Rare traits in the HVAC repair business. I recommend them without hesitation.

  James W.★★★★★

• Explained everything with patience and kindness

  Mariya K.★★★★★

• Very responsive and fair pricing. Have felt with 3 different techs and all were professional

  Jorge R.★★★★★

• These guys are top notch, I have used them for both of my new AC unit installs and always do a wonderful job, very professional and a great price. In my opinion these are the only guys in the north Dallas area to use for your AC needs.

  Brad B.★★★★★

• I would wholeheartedly recommend this company to anyone! They have amazing customer service and didn’t try to rip me off like some other AC repair companies I talked to. David P. was extremely helpful. He explained everything to me so well and walked me through the issue and how they would fix it. He even answered all my questions even when I got annoying.

  Mohammad S.★★★★★

• Cold Truth is my go to for all HVAC needs. They kept my original unit running until it was 20 years old and then worked a great deal on a brand new Trane unit. Terri is the best and will make sure the install is as smooth as possible. Nicest AC company I have ever worked with.

  Neal S.★★★★★

• This company deserves 10 stars, they have had my business for the last 10 years and continue to impress with service, quality, communication and trustworthy value. Thank you Cold Truth team!!!

  Nazanin W.★★★★★

• From the first call to the final tune-up, The Cold Truth was outstanding. I worked with Dave initially, and he truly listened to my needs and understood exactly what my home required. The entire team was courteous and highly skilled, tackling the complexity of my project with ease. Terry was amazing in guiding the details of the project step-by-step. Fantastic warm communication. If you are looking for an AC company, this is the one to choose. Here is why: • Honest Value: They provided a superior mid-tier system at a much better price than local competitors. • Real Solutions: They didn’t just swap units; they added a 12-inch return duct that finally fixed my home's airflow issues. • High-End Upgrades: The installation included a 4-inch high-efficiency filter base and an Ecobee Smart Thermostat. • Above and Beyond: They even performed a free maintenance check on my existing upstairs unit as part of the deal. • Peace of Mind: I have the security of a 10-year parts and 2-year labor warranty. For anyone looking for an HVAC team that is thorough, honest, and actually listens, The Cold Truth is the clear choice.

  Steven C.★★★★★

• Rat chewed a wire- Terry diagnosed it sincerely (most important attribute for me), repaired and rat proofed the unit (extra mile work). Answered my questions. I would have loved to ask a few more questions but unfortunately had a meeting to attend and hence had to abruptly leave. Deserves 5 stars

  Sourabh B.★★★★★

• I have had several calls to this company and literally EVERY SINGLE TIME they perform in an outstanding manner. They returned my call in a timely fashion, assisted on the phone in an attempt to trouble shoot my issue and then ended up coming to my home prepared with everything they would need to execute. Courteous, professional, efficient, quick, and then to top it off Nick was friendly and polite. I am happy to once again give them a 5 star rating. If this was my company I would be very proud of it.

  joshua A.★★★★★

• One of my good neighbors (known for researching before considering any one contractor), recommended The Cold Truth a/c (after my normal install/repair service failed to reply for 2 days). It was already late in the day, so The Cold Truth sent a service specialist the next day. The service tech was great!!! He checked my system, verified the problem, ordered the replacement fan motor, then went to pick it up and installed it. He also noticed that the drip pan on my 2nd A/C unit was not installed properly, so went to the hardware store for some PVC pipe and fixed it too (no extra charge!).. I appreciated the service enough to ask for their summer and winter A/C service (maintenance & cleaning) too; completed all on the same day!

  Randy R.★★★★★

• Don't look any further - this is the only company you should work with! I've had The Cold Truth install new systems at both my previous and current house and we couldn't be happier with the quality of work, expertise, customer service, and value that they provide.

  Werner K.★★★★★

• The only HVAC company you should use! Terry came out and quickly diagnosed my issue. He was done within 30 minutes. He took time to educate me and hear me out on other concerns I had. They have a customer for life! Thanks so much!

  Nader H.★★★★★

• Can't say enough good things about this company!! They were referred to me by a coworker and I'm so happy I called them! I came home from vacation to an 86 degree house at the beginning of July. I had another reputable company initially come out and diagnose the issue and give me a bid for a whole new HVAC system. Then I called The Cold Truth for a second opinion/bid. Terry came out and came to the same conclusion as the first company, that a new HVAC was needed. He spoke highly of the other company and said their prices were fair, but then gave me his honest opinion on the brand of equipment they were selling - and said he felt they were selling me more equipment than I truly needed for my size house. He had a window unit in his truck which he left with me to help keep my house cool, and said he was leaving that with me whether I went with him or not. The Cold Truth's bid came in below the other company and they offered 2 years warranty on labor vs the other company's 1 year. I chose The Cold Truth, in the end, and they installed everything beautifully! Terry showed me all the equipment after the install, went over how everything was installed and what was done. He made a point to fully clean up any mess that was made and make sure all work areas were clear of debris, left over screws, etc. Then about 24 hours later, my breaker ended up going out causing a loss of power to the unit. Terry had to come all the way back out and replace the breaker to get me up and running, and he didn't even charge me for that extra trip or breaker replacement!! Amazing service, fair prices, honest and full of integrity!! Highly, highly recommend!!

  Khara G.★★★★★

• Cold Truth is the best. They have serviced our house for many years. Their service with our older units was awesome and then when we needed both AC units replaced their price and install was top notch. They continue to service us today. They are timely and always have the best price for their great service. Can't say enough about Terry and their team.

  Jerry W.★★★★★

• Very professional,good customer service communication regarding arrival time and information regarding services being performed . Blessed to have them service my home for many years.

  Shirley G.★★★★★

• No matter what system do you choose for your house - the most important day of its life is the day it gets installed. Following all manufacturers instructions and industry standards is a key for the system performance and its longevity. I'm happy that I've chosen The Cold Truth to install a new system for me - they did everything top notch, explained every nuance of the system operation, made sure every vent is operating as it should. I was also happy to see a very experienced technician doing the initial quote instead of the "salesman". Terry from The Cold Truth came to give me an estimate and just 2 days later - he came back with his crew to do the install. Top quality work and I'm extremely happy with the 2 stage Trane system - mostly silent operation during the day but kicks it up into stage 2 during the hottest time to keep family cool and comfortable. Thanks Cold Truth!

  Andrey P.★★★★★

• I've had an overflow problem with my A/C for about 2 years. I've had other companies come out and say that my line was not clogged but they could never correct the problem. Finally, Nick from The Cold Truth came out and after several minutes took off the front cover of the unit. He said he saw a bunch of gunk had built up where the pan meets the drainage pipe. He took the time to clean it out and used some degreaser solution. He then tested the unit for several minutes and the was no overflow and the unit it is now working as designed. Nick took the time to think about what could be causing the problem. My family and I are so grateful. Thank you some much. Customers for life!

  Charles S.★★★★★

• Terry is the man.... my recent experience with Terry has been wonderful... he is patient, calm, listens to questions, answers them in detail, gives me options, demonstrates how its done, walks me thru the process....(everything an inquisitive customer would expect).... Dave the service mgr has been great with his prompt responses over phone and text....

  Frisco M.★★★★★

• I waited nearly a year to post this review, just to weed out any issues. There were none - zero. These guys are pros and better yet, care deeply about getting it right. We dropped a ton of money on a Trane variable speed and it was sooooo worth it. The humidity in our home prior was plus 60%. Post installation - in the 40%’s consistently. These guys came out a few weeks after installation to make some modifications to the system after learning a few things about this new tech. And let me tell you - we had a dehumidifier prior- but after they came out - no need for that unit. Call the Cold Truth now and trust these guys to not only give you the best price - but to do you a solid in getting the tech right - which in our modern society is truly golden 💕

  Jennifer B.★★★★★

• The evaporator coil ruptured on my 11 year old, 3.5 ton unit at the end of May. The company that diagnosed the problem was unable to repair my HVAC for 10 days - which would have left me without a/c for almost 2 weeks. A friend recommended The Cold Truth - she trusts them implicitly. They came out on a Friday to confirm the problem and had the repair crew at my door first thing Monday morning with a new Trane evaporator coil. This company went above and beyond to accommodate me and I cannot recommend them highly enough! Extremely professional and conscientious crew. They didn’t try to make me buy a new HVAC - they simply replaced the broken parts. Thank you for being a trustworthy HVAC company with fair and reasonable pricing.

  Stephanie M.★★★★★

• The Cold Truth is an awesome organization. There is great communication from David concerning appointments and they call with a 20 minute notice that the techs are on the way. The techs are highly skilled and super honest. Terry is great. They kept me informed every step of the way. They even came out on a Sunday evening. The Cold Truth is my go to company for all things HVAC.

  nolarocker★★★★★

• Terry did a great job installing a Mini-Split in the garage for me. It works fantastic! Give him a call if you ever need anything.

  Nixxer 1.★★★★★

• Great Service… Professional, fast and efficient.

  Lili W.★★★★★

• The crew that came to my house was amazing. They kepted me informed on what they were doing. When they were done with the work they left the work area spotless. Thank you for your help with this!

  Grace D.★★★★★

• Cold Truth installed two units at our home in 2019. They were very professional in the process and the pricing was fair and transparent. Since the install Dave has provided outstanding customer service while doing regular preventative maintenance and one mechanical repair to the equipment. Would highly recommend Dave and team.

  Shane C.★★★★★

• I have two Lennox HVAC units, 13 years old; one is a five ton and the other is a one and a half ton. I pulled off the evaporator coil inspection panels and I could see the Lennox evaporator coils were rusting. I got HVAC quotes to replace both HVAC systems with Trane HVAC systems. It didn’t make financial sense to replace two 13-year-old HVAC systems, that were working great, except for the rusting Lennox evaporator coils. HVAC companies I contacted were quick to recommend replacement of the HVAC systems, except for The Cold Truth Air company. They explained they replaced evaporator coils all the time. The main selling point was when they said they could replace the Lennox evaporator coils with Trane coils. Due to my 13-year-old Lennox coils rusting, I had no interest in replacing the Lennox coils, with new Lennox evaporator coils. The Trane aluminum evaporator coils came with new cabinet housings, a ten year warranty on the coils and a two-year warranty on parts and labor. They also replaced the drain pans, filter dryers, and added HVAC automatic cut-off switches to the drain lines. The installation of the Trane evaporator coils, into my two Lennox HVAC systems took approximately four hours. The installation job was excellent and I highly recommend The Cold Truth company. They will not give you a hard sell sales pitch on a new HVAC system when there are alternatives to keeping your HVAC system running more efficiently and economically.

  Steve C.★★★★★

• My experience with Terry from The Cold Truth Was one of my best experience this guy is the best. Mr Terry is been serving me and my family for 7 years already. We are very happy 😀

  Richard H.★★★★★

• The Cold Truth replaced my AC and Furnace with a Trane unit. The team showed up on time and clearly explained all the work to be done and when should be completed. This was one of the most professional and courteous contractor teams I have ever had work in my house. They did everything they said they would do and completed in the time they estimated. The job looks clean and everything is working great. I have 100% use and recommend The Cold Truth for any future work I need.

  George S.★★★★★

• Excellent service and craftsmanship. Arrived promptly on short notice to repair my old (since 2007) downstairs system (replaced capacitor and recharged refridgerant), and provided a very detailed estimate for a new Trane system. The new system install started on time and was done with attention to detail, including drainage. Got a 2 stage Trane XL17i, works well. Installed and setup my (purchased separately) ecobee premium thermostats too, for upstairs and downstairs. Terry and David and crew were fantastic. Highly recommended. Very pleased to have an AC service team nearby that I can trust.

  Brian V.★★★★★

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About Frisco

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.