Cook's Heating and Cooling

HVAC contractor in Wichita, KS.

Trade

HVAC contractor

Business address

2215 S West St, Wichita, KS 67213

Telephone

(316) 945-2665

Website

cookshvac.com

Hours

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm
SaturdayClosed
SundayClosed

From the business's Google listing, checked Oct 2026

Register

KS register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

3.9 (68)

Shannon and Jose did our repairs on out outside ac unit and explained everything professionally! Highly recommend this company

Tom V.
Jose and Shannon have done a fantastic job and these men are honest. You can trust them. Thank you! I would highly recommend!

Charlotte C.
A guy came to look at my full house exhaust fan system - told me he'd write up a quote and get back to me in a couple of days. A month goes by and no one calls. I call back, they transfer the call to Allan, Allan starts reading the tech's notes and then tells me "I should just look somewhere else". Golly, thanks!

Dustin L.
I was stuck on the side of the road and Shannon and Jose went out of their way and got me unstuck! Thank you!

Matt B.
Charlie was our technician, he was absolutely awesome, very knowledgeable on what he was doing ! If and when I need to use them again, I hope I get Charlie again ! Great service?

Diana N.
Thank you Cooks for the fast response to take care of my 90 year old father. Don was very nice and had the part and got it fixed before this next cold snap.

Carolyn R.
My A/C has been down since last Thursday. Called cooks to get a second opinion on the problem and wasn’t given a bid because there were too many problems. I’ve since been told that any other company wouldn’t have problems because he claimed my NON FUNCTIONAL fire place was wood burning even though it’s gas and there’s clearly a gas pipe leading to it. Thus no bid because “you can’t mix a wood burning and gas burning appliance” so many things overlooked and problems created that aren’t legitimate. I thought the guy was experienced and he clearly is not.

Alexis D.
First, I currently rent and landlord is aware of this issue. An employee came to “service” my ac unit about a month ago. At that time, my ac was working amazing!! A few days later, my ac unit freezes. Same guy comes and says, “I’m not sure what I did when I came or if I even did anything. You were my last job over here and I was just ready to be done with my day.” Well, it’s apparent he didn’t add any refrigerant…He states I have an issue that would require them to order a part. A different guy comes out for a 3rd time the following week and states the first guy was wrong about what’s going on with my unit and that they’ll need to order another part. Same guy comes out for the FOURTH TIME and says he has my ac working good and we are good to go. A week later AND…MY AC ISNT WORKING AGAIN!!! Landlord called them. Receptionist called me to schedule a time for them to come out for the FIFTH time. At this point, I’m a little passed irritated. I have to take off during the day to fit THEIR time slots and sometimes they aren’t even on time. I don’t get paid to take off. I feel at this point they should be paying me for my time or working off hours to fix my ac for good! I do NOT recommend this company. The first guy wasn’t friendly. The second guy was friendly but still…I’m having issues. The lady that called about scheduling said she could do 12-3 tomorrow. I said I prefer later as I can’t continue to keep taking off work; this is the FIFTH time now. She had no apology or any sincere in her voice, just stated we can TRY to do 3-5pm. I give them a ONE star for the fact that ONE employee was actually nice. Not sure how they have 5* with all the issues I’m having with them!

Amanda C.
I have had Cooks do my HVAC work and installations for many, many years and the work has always been good, in each of my two homes. The first system in Belle Plaine, a Carrier, still runs good after almost 40 years. My new system at my Wichita home, a Carrier, was installed today by David and Lalo, and they were very courteous as well as competent. I always use Cook's for service also. I appreciate Cook's work.

John E.
Did a great job on mine and my son’s air conditioner/heater installation— just now realized did not post it when they were done.

Christi G.
Derek talked me through every step of the process and helped me understand how my furnace worked, what to watch out for, and even offered a few pointers and tricks along the way. You can't ask for better service than this!

John H.
I called Monday for an appointment, and Friday was the earliest they had so I took it. They called today (Wednesday) with a cancellation, so they told me 12 to 3:00. Technician Ricky got here early at 11:45, checked out the system, found a wiring issue that was preventing it from running, and had my heater running in 20 minutes. He even noticed the housing was labeled with the wrong size air filter and replaced that. I appreciated Ricky and the friendly, professional, prompt service from him and Cook's.

Ted H.
Had a brand new unit installed 3/22. Shoddy installation has caused numerous problems. (Didn't seal gaps properly so all the air was going UNDER the house, freeze ups at compressor) Had to have a new ignitor installed 2/10/23, tried to turn furnace on 10/27 and it's throwing a bad ignitor code. Would not recommend them to my worst enemy.

Cecelia S.
Thank you Cook's! Called on a Friday morning, sweltering hot day, and my A/C was out. Got a technician here that afternoon, on time, and they fixed me up! Reasonable price, professional service. Ricky was awesome. Now I can enjoy my weekend!! 😊Highly recommend!!

Vicki V.
Crooks! No accountability for improper install even under warranty. Super rude, keep off your property.

Blakeracer R.
The technician was nice, clean and knew his job. Got to work right away, without any issues.

Lupe N.
We contacted Cooks because we were told by a different HVAC company that we needed a return installed and duct work repaired in our crawl space. The space where the return was going to be was covered up by the previous home owner and we were advised by the other company that nothing was connected. The tech showed up on time, was friendly, and professional. He also found that we DO have a return hooked up already and that the other company was lying to us. He also took the time to crawl in our crawl space and found our duct work isn’t damaged. Basically they didn’t charge for doing all of this, so I wanted to make sure they at least got a great review. I also appreciate the tech’s patience, due to us having a newborn I was very groggy and had trouble communicating. We will for sure call them again if we ever have any problems.

Matthew L.
You won't meet people any nicer. I'm a truck 🚚 driver and I meet many people. Kansas has some of the finest. True and honest Americans.

Barney W.
They get stuff done and done the first time.

Jr F.
Great!!

Kendre P.
The price couldn't be beat (had several estimates) on new heater and ac unit. The technicians were great! Super friendly and knowledgeable. Overall great office staff, sales, and techs. Highly recommend!

Christy R.
I am disappointed in the customer service I received from Cooks.. the office support staff were unprofessional. We waited three weeks for our unit to be serviced only to find out that the part they knew we needed from the previous summer did not get ordered but we were charged 95 for them to come out and do nothing... I will say the maintenance worker was professional but there seemed to be miscommunication between the maintenance workers and office workers.

Candy H.
Tech Freddie did a great job fixed it fast and worked hard to get it back up and running very thankful to have good techs like him out in the field you can tell he's motivated and ready for more

SJ A.
They were great

Kip S.
Amazing, professional service. Couldn't have asked for a better company.

jason K.
These guys were amazing. Another HVAC company told me I would have to replace my heater and ac and then gave me an estimate that was insane. Cooks came out, worked on the heater, it worked for a few weeks and then started doing the same thing. They came back out 3 more times . 2 of those just to check on it and insure it was still working. They were very reasonable and took great care of me. They saved me thousands that I didn't have to spend. Very honest and reliable.

LaVona B.

About Cook's Heating and Cooling

Cook's Heating and Cooling names air conditioning among its services. The company also offers maintenance, including annual service contracts for residential and commercial properties.

Air conditioning, maintenance, and equipment work

The company says its service department maintains all brands. For new installations, its website names Trane, Goodman, and Carrier as primary brands, while noting access to other equipment brands.

Cook's Heating and Cooling offers emergency service from 5 p.m. to 10 p.m. Its regular office hours run Monday through Friday, 8:00 a.m. to 5:00 p.m.