Cook's Heating and Cooling
HVAC contractor in Wichita, KS.
- Trade
- HVAC contractor
- Business address
- 2215 S West St, Wichita, KS 67213
- Telephone
- (316) 945-2665
- Website
- cookshvac.com
- Hours
-
- Monday8:00 am - 5:00 pm
- Tuesday8:00 am - 5:00 pm
- Wednesday8:00 am - 5:00 pm
- Thursday8:00 am - 5:00 pm
- Friday8:00 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- KS register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Shannon and Jose did our repairs on out outside ac unit and explained everything professionally! Highly recommend this company
Tom V.
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Jose and Shannon have done a fantastic job and these men are honest. You can trust them. Thank you! I would highly recommend!
Charlotte C.
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A guy came to look at my full house exhaust fan system - told me he'd write up a quote and get back to me in a couple of days. A month goes by and no one calls. I call back, they transfer the call to Allan, Allan starts reading the tech's notes and then tells me "I should just look somewhere else". Golly, thanks!
Dustin L.
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I was stuck on the side of the road and Shannon and Jose went out of their way and got me unstuck! Thank you!
Matt B.
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Charlie was our technician, he was absolutely awesome, very knowledgeable on what he was doing ! If and when I need to use them again, I hope I get Charlie again ! Great service?
Diana N.
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Thank you Cooks for the fast response to take care of my 90 year old father. Don was very nice and had the part and got it fixed before this next cold snap.
Carolyn R.
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My A/C has been down since last Thursday. Called cooks to get a second opinion on the problem and wasn’t given a bid because there were too many problems. I’ve since been told that any other company wouldn’t have problems because he claimed my NON FUNCTIONAL fire place was wood burning even though it’s gas and there’s clearly a gas pipe leading to it. Thus no bid because “you can’t mix a wood burning and gas burning appliance” so many things overlooked and problems created that aren’t legitimate. I thought the guy was experienced and he clearly is not.
Alexis D.
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First, I currently rent and landlord is aware of this issue. An employee came to “service” my ac unit about a month ago. At that time, my ac was working amazing!! A few days later, my ac unit freezes. Same guy comes and says, “I’m not sure what I did when I came or if I even did anything. You were my last job over here and I was just ready to be done with my day.” Well, it’s apparent he didn’t add any refrigerant…He states I have an issue that would require them to order a part. A different guy comes out for a 3rd time the following week and states the first guy was wrong about what’s going on with my unit and that they’ll need to order another part. Same guy comes out for the FOURTH TIME and says he has my ac working good and we are good to go. A week later AND…MY AC ISNT WORKING AGAIN!!! Landlord called them. Receptionist called me to schedule a time for them to come out for the FIFTH time. At this point, I’m a little passed irritated. I have to take off during the day to fit THEIR time slots and sometimes they aren’t even on time. I don’t get paid to take off. I feel at this point they should be paying me for my time or working off hours to fix my ac for good! I do NOT recommend this company. The first guy wasn’t friendly. The second guy was friendly but still…I’m having issues. The lady that called about scheduling said she could do 12-3 tomorrow. I said I prefer later as I can’t continue to keep taking off work; this is the FIFTH time now. She had no apology or any sincere in her voice, just stated we can TRY to do 3-5pm. I give them a ONE star for the fact that ONE employee was actually nice. Not sure how they have 5* with all the issues I’m having with them!
Amanda C.
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I have had Cooks do my HVAC work and installations for many, many years and the work has always been good, in each of my two homes. The first system in Belle Plaine, a Carrier, still runs good after almost 40 years. My new system at my Wichita home, a Carrier, was installed today by David and Lalo, and they were very courteous as well as competent. I always use Cook's for service also. I appreciate Cook's work.
John E.
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Did a great job on mine and my son’s air conditioner/heater installation— just now realized did not post it when they were done.
Christi G.
About Cook's Heating and Cooling
Cook's Heating and Cooling names air conditioning among its services. The company also offers maintenance, including annual service contracts for residential and commercial properties.
Air conditioning, maintenance, and equipment work
The company says its service department maintains all brands. For new installations, the company names Trane, Goodman, and Carrier as primary brands, while noting access to other equipment brands.
Cook's Heating and Cooling offers emergency service from 5 p.m. to 10 p.m. Its regular office hours run Monday through Friday, 8:00 a.m. to 5:00 p.m.
Cook's Heating and Cooling reviews in Wichita
Reviewers commonly mention technician explanations, repair work, installations, and response times, while some describe delays and service concerns.
In Wichita, utility gas heats 68.7% of housing units per the American Community Survey, 2024. NOAA normals for 1991-2020 put the city’s average temperature at 57.1°F, with an average high of 68.5°F and average low of 45.8°F.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.