Fire and Ice Heating and Cooling
HVAC contractor in Greensboro, NC.
In Fire and Ice Heating and Cooling's own words
Established in 2014, Fire and Ice Heating and Cooling is a Greensboro HVAC contractor specializing in residential heating, furnace repair, air conditioning repair, installation, and maintenance. Their services also encompass air duct cleaning and propane/natural gas line installation. They are a full service HVAC repair and heating and cooling service in the Greensboro Triad..
- Trade
- HVAC contractor
- Business address
- 4626C W Market St Unit 195, Greensboro, NC 27407
- Telephone
- (336) 828-4206
- Website
- fireandicenc.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Joseph is a very honest person with very affordable prices. I am so grateful that he answered my call at midnight and helped us fix our A/C problem; with the intense September heat, it is unbearable to try to sleep in 87-degree temperatures here in Greensboro. God bless you, Joseph , I recommend you 100%.
Dayanna H.
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Joe at Fire & Ice responded to our emergent need to fix Non-cooling hvac system in our Rental Townhouse. Joe found a leak in our system, provided a temporary fix while getting a new inner coil and subsequently restored the unit to full service. He accommodated our tenants schedule needs and supported a courtesy call back for no charge
Greg M.
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Excellent service!!!
Leonardo L.
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Recommend fire and ice to anyone with hvac needs and he does a really good job did a very good work and explains everything. really happy with the job if i ever have problems with air or etc fire and ice will be my first call!
Christopher
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Joe is a great technician, takes the time to explain everything in great detail.
Jeff L.
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Batman has always been super reliable and extremely friendly. He showed up as soon as possible when our HVAC stopped working, he walked me through the whole process, and was super friendly and professional. I recommend him to everyone I know.
Ehren C.
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Great service. Always explains well and explores options
W.I.L. L.
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On Saturday, July 4, we returned home from watching fireworks to find that our air conditioner had stopped working. After doing some research and watching several instructional videos, my husband replaced the run capacitor on Sunday. The system worked perfectly on Sunday and Monday, so we thought the issue had been resolved. However, when we both arrived home from work on Tuesday, July 7, we walked into what felt like an oven. Although the thermostat was set to 72°F, it was reading 87°F inside the house. The outdoor unit appeared to be running properly, but the system was not cooling the home. I immediately began calling HVAC companies throughout the area. This was before most businesses had even closed for the day, and I understood that same-day service would likely only be available for emergencies. With four children in the home, including one with asthma, this was absolutely an emergency for our family. I even offered to pay any emergency service fees, but every company I contacted either had no availability or told me it would be several days—some not until the weekend—before a technician could come out. It was incredibly discouraging. I continued searching online and came across Fire & Ice. The very first review I read mentioned that a real person answered the phone immediately (not an automated system) and that a technician arrived within an hour. Although I was skeptical after the responses I'd already received, I decided to call. From the moment Joe answered the phone, the experience was exceptional. He was friendly, professional, and took the time to gather all of the necessary information. To my surprise, a technician arrived at our home in approximately 35 minutes. Joe immediately began diagnosing the problem and thoroughly explained every step of the process. He was incredibly knowledgeable, patient with my countless questions, and genuinely took the time to ensure we understood exactly what was happening. Before performing any repairs, he provided a detailed estimate and explained the recommended work. If he discovered an additional issue during the repair, he stopped, explained the situation, discussed the associated cost, and waited for our approval before proceeding. We never felt pressured or surprised by unexpected charges. Our air conditioning was fully repaired in approximately two hours, and the quality of service exceeded every expectation we had. Outstanding customer service has become increasingly difficult to find, but Fire & Ice reminded us exactly what it should look like. Their professionalism, honesty, transparency, prompt response, and quality workmanship earned our trust from the very first visit. We cannot recommend Fire & Ice highly enough and will absolutely be using them for all of our future HVAC needs. While we're grateful our air conditioner is working again, we certainly hope we won't need their services again anytime soon! Thank you, Joe, and the entire Fire & Ice team, for turning a stressful situation into such a positive experience.
Kaytlin R.
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In the midst of the intense heat and holiday weekend, our AC unit started leaking and needed to be shut off. We called Fire and Ice like we always do for our home, and they were out to the house within hours. They not only identified and isolated the issue, but also fixed it in the same visit. They were so professional, fairly priced, and supportive in our time of need! Prompt response, prompt repair, and great customer service from beginning to end.
Shayla L.
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Joe has always communicated well and addressed any issues we are having quickly.
Derrick M.
About Fire and Ice Heating and Cooling
Residential and commercial HVAC in Greensboro
Fire and Ice Heating and Cooling focuses on residential and commercial climate control. The company says it has been a part of the Greensboro community since 2008. Its services include air conditioning repair, furnace repair, and heat pump installation. It also describes providing indoor air quality solutions and mini-split services.
The company provides maintenance, system tune-ups, and air duct cleaning. It also names propane and natural gas line installation as part of its work. For heating, it performs furnace and heating repair. The business operates 24 hours a day, seven days a week.
Ratings and service details
Reviewers frequently mention the technician's ability to explain technical details and the speed of emergency responses during high heat. Some customers noted the importance of quick service when indoor temperatures rose unexpectedly.
In Greensboro, electricity accounts for 56% of the heating fuel share per the American Community Survey. NOAA normals for the area show a mean temperature of 60.1°F.
Greensboro heating and cooling services
The company offers installation for several appliances. This includes water heaters, kitchen stoves, and laundry dryers. It also provides installation for outdoor features like grills and fire pits. The company says it delivers same-day repairs for its clients.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Greensboro
About Greensboro
| Population | 308,667 (2025) |
|---|---|
| County | Guilford County |
| Average yearly snowfall | 4.5 inches |
| Heating degree days | 3,353 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.