Flex Plumbing

In Flex Plumbing's own words

Burst pipe? No hot water? Sewer backup? Flex Plumbing answers 24/7 across Richmond, BC and the Lower Mainland. We’re a women-owned, Red Seal certified plumbing, heating, and HVAC company (licensed, insured, bonded — LGA LIC00214664) serving Richmond, Steveston, Vancouver, Burnaby, Delta, New Westminster. Our team handles emergency plumbing, drain cleaning, sewer camera inspections, leak detection, water heater and tankless installation, boiler service, furnace repair, gas fitting, and bathroom and poly b waterline replacement for homes, strata buildings, property managers, and businesses. Up-front flat-fee pricing, free estimates in Richmond, clear ETAs, and workmanship built to last. Call 24/7— burst pipes to boiler swaps.

Trade

HVAC contractor

Business address

9420 Dixon Ave, Richmond, BC V6Y 1E7, Canada

Telephone

(236) 833-8017

Website

flexplumbing.ca

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

5.0 ★★★★★ (70)

• Had Gary from Flex Plumbing come by to clear a clogged drain at my house in Richmond. He was friendly, showed up on time, and got the problem sorted out quickly. He explained what was going on and made the whole process easy. Really happy with the service and would definitely recommend Gary and Flex Plumbing.

  Joanna L.★★★★★

• Gary is very knowledgeable and performed excellent service. Very straight forward to details. Highly recommended. Thank you for your service 👍

  Cynthia R.★★★★★

• Had Gary come out to fix a plumbing issue and he was great. He showed up when he said he would, figured out the problem very quickly, and got everything sorted out without any hassle. Really nice guy and easy to deal with. I would definitely call him again!

  Rachel★★★★★

• A very kind and helpful person. Garry is very professional and punctual. I would recommend them any time.

  Sashi L.★★★★★

• Great service, very helpful overall. Would definitely recommend and use in the future.

  Rich S.★★★★★

• I cannot say enough amazing things about Gary and his work! He's very thorough, takes the time to explain things to you and does such a fantastic job. Very personable and knowledgeable. Highly recommend and will be sticking with Gary moving forward. Truly the best!!

  Dee-Jay S.★★★★★

• Gary is absolutely awesome! Not only is he extremely professional and knowledgeable, but he genuinely cares about his clients and has a heart that goes far beyond the business. From the very beginning, Gary clearly explained the scope of the work, listened to our needs, and was incredibly accommodating as we added requests along the way. He also worked with us to make sure everything stayed within our budget, which we truly appreciated. We needed several things done, including changing faucets, tidying up our mechanical room, and cleaning our pipes. Everything was completed impeccably, efficiently, and on time. Gary is someone you can truly trust, and that means a lot when inviting someone into your home. Our family will always recommend him to our friends and family. If you’re looking for a plumber who is professional, reliable, honest, and genuinely cares about his customers, Gary is the person to call!

  Oscar U.★★★★★

• Gary from Flex Plumbing has provided exceptional service. He is honest, competent, friendly and generous. I would use his services again without hesitation.

  Victor W.★★★★★

• Gary did a complete repiping of my home. All copper and poly-B pipes were removed and replaced with Pex piping. His attention to detail was exceptional. All drywall cuts were made with care and each piece was able to be refitted with minimal finishing required. His work ethic is remarkable and he takes great pride in a job well done. Our whole house water system works better than ever before. In addition to being an excellent plumber he is friendly, polite, considerate, and his pricing is very affordable. I have no hesitation in recommending Gary and Flex Plumbing to any homeowner.

  Paul B.★★★★★

• Gary is amazing! I’ve got help from him twice. No hassle no bullshit, just get the job done in a quick and professional fashion, and at fair price! Can’t recommend more!

  kakate★★★★★

• Gary was very punctual and knowledgeable on what needs to be done on replacing my water valves. Initial I wanted to replace the main water valve that also feeds to the fire suppression system. Then he cut down cost by just installing the valves for hot and cold water pipe that feeds the house without touching the fragile main water valve that is connected to a PVC valve. He cut my cost from $1200 down to $800. He did a wonderful job on installing and stayed to test if there are any leaks. Gary is very patient and I would highly recommend him for any future repairs.

  Kevin W.★★★★★

• Great service from start to finish. Communication was excellent throughout, and they were professional, reliable, and showed up when they said they would. The work was done properly and efficiently, and I really appreciated how honest and trustworthy they were. It’s not always easy to find a plumber you feel confident recommending, but I wouldn’t hesitate to use them again.

  Brock S.★★★★★

• Gary is truly the best, and our family feels incredibly fortunate to have had him take care of our plumbing needs in our home. Gary has shown such honesty, integrity, kindness, and incredible attention to detail in everything he has done for us. What sets Gary apart is that he doesn’t just show up to complete a job, he genuinely cares about the people he is helping. He takes the time to make sure everything is done safely and properly, and treats your home as if it were his own. Gary has a heart of gold, and we are so grateful for his thoughtfulness, care, and professionalism. We would wholeheartedly recommend him to our family and friends without hesitation!

  Wins H.★★★★★

• Gary showed up on time with all his tools and went right to work. He did a great job and took his time to make sure it was perfect. He explained everything to me . The prices quoted were very Reasonable compared to other quotes. I would recommend the company for any work. You’re going to have done. I’m sure you’ll be very satisfied.

  Margaret★★★★★

• Saying Gary is a hardworking person is an understatement. He gets lost in his work and somehow juggles all the calls he can fit within his busy day. Folks must really trust him for his service and I have to say I am now one of them. He does what he can for you amidst his super packed schedule and his advice always comes from a lot of experience. May take him a while to respond at times but trust that he will come through for you. 5/5

  Gino T.★★★★★

• I've worked with Gary at Flex Plumbing on several plumbing projects in Richmond, and he's always my first call. He's courteous, knowledgeable, and takes the time to explain everything clearly. You can tell he genuinely cares about his customers and wants to do the job right, not just finish it quickly. His work is clean, professional, and he always leaves the work area spotless when he's done. If you're looking for a reliable plumber in Richmond, or anywhere else in the lower mainland, I highly recommend Gary and the team at Flex Plumbing. They consistently provide excellent service and quality workmanship.

  John B.★★★★★

• Super friendly and patient! Fixed my plumbing faucet issue despite space constraint and old challenging faucet system!

  Wendy Y.★★★★★

• i really want this to be seen as a genuine review but it’s actually more than that and here is why.. before even getting to any big numbers or anything like that, these guys went out of their way and helped us resolve our clogged toilet over the phone!! they literally saved us a months worth of groceries and we are extremely thankful and grateful to have come across such honest and genuine people :)

  Kevin★★★★★

• Gary is amazing. He helped us moved our laundry machine and install all the plumbing in our kitchen. He’s super knowledgeable, friendly and wonderful to work with. He came back multiple times to help get everything we needed done. I would recommend him any day.

  mavis L.★★★★★

• Gary is beyond amazing, came to fix a ripped off toilet valve that nearly caused a flood. He was fast answering my call for help after hours and is super kind. An absolute gem of a human on top of being a very talented plumber! 100/10 a solid guy all around, reliable and knowledgeable. So very thankful for his work and him!

  misha M.★★★★★

• Had an issue with my main shut off valve being stuck. Gary came out prepared to fix the issue which couldve been a bigger issue if we had to not had gary come out as quickly as he did.

  Linda T.★★★★★

• Gary was very attentive, arrived on time and fixed the problem quickly and professionally. Highly recommend!!

  Mykenna K.★★★★★

• Outstanding service from start to finish! We had a kitchen sink clogged up. Gary arrived on time, quickly identified the problem, and explained the solution clearly. His expertise and professionalism were evident throughout the job. He worked efficiently, left the area clean, and made sure everything was functioning perfectly before leaving. What impressed me most was the fair and reasonable pricing—no surprises, no unnecessary upselling, just honest and quality work. It's refreshing to find someone who takes pride in their work and provides such high-quality service. I highly recommend him to anyone looking for a reliable, honest, and skilled plumber. Five stars all the way!

  Josie C.★★★★★

• quick response, quality work, reasonable price, no bs. Gary came, told me what was wrong and what needed to be done. he even explained potential risks and complications so i wont be surprised if anything happens. work was done quick without complicarions and surprises.

  chris★★★★★

• Gary, the owner/technician, is a fantastic guy with professional advice on the most cost-effective solution to properly fix our kitchen faucet issues. He not only saved us a couple hundred dollars, but also brought humor to his two visits. Thank you, Gary. Gary is a very good person and extremely professional. He not only did a great job with the repairs, but also proactively suggested a cost-effective solution, saving us hundreds of dollars in repair costs. Thank you.

  David Y.★★★★★

• Fast, fair, and fixed the problem under an hour. Showed up exactly when promised and explained everything clearly. Will definitely call again.

  Reza K.★★★★★

• My mom and I have both used Gary for our plumbing needs recently and we were so impressed. He is highly knowledgable, personable and responsive. His clean up after the job was exemplary and he goes above and beyond what is expected. We would highly recommend!

  Leanne H.★★★★★

• Highly recommend Flex Plumbing service! 24/7 help line was incredibly helpful while dealing with an unfamiliar issue. Gary was attentive and knowledgeable, willing to prioritize and come out on an emergency call right away. He diagnosed the problem quickly and addressed all concerns. Thank you Gary!

  Vanessa★★★★★

• The most honest and hardworking plumber in the business. Gary has been a lifesaver with our kitchen renovation. Fair prices, reliable, good work. What more could you ask for?

  Tapestry M.★★★★★

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About Richmond

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.