Francis Fuels Ltd

In Francis Fuels Ltd's own words

Ottawa's home comfort experts, Family owned and operated since 1933

Trade

HVAC contractor

Business address

28 Concourse Gate #12, Ottawa, ON K2E 7T7, Canada

Telephone

(613) 723-4567

Website

francisfuels.com

Hours

• Monday8:00 am - 4:30 pm
• Tuesday8:00 am - 4:30 pm
• Wednesday8:00 am - 4:30 pm
• Thursday8:00 am - 4:30 pm
• Friday8:00 am - 4:30 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.5 ★★★★★ (201)

• Great product great service five star

  Scott C.★★★★★

• Always professional and qualified service technicians. Ryan did a thorough check and it was very pleasant speaking to him about protection from carbon monoxide and other matters.

  Jay J.★★★★★

• We are seniors needing a new hot water tank. Paul, the salesperson was very helpful and understanding, they replaced it with a newer one the same day. Derrick and Tika did the installation within a couple of hours very cleanly and professionally. Thank you Francis fuel team.

  David A.★★★★★

• Great service by Jayden to install a hot water heater. Alex also was extremely helpful in diagnosing the issue and getting the service started.

  Thomas A.★★★★★

• Great installation of new hot water tank, very knowledgeable and friendly installers Jayden and Tika. Installation went smoothly and on time.

  D R.★★★★★

• Great service. Josh and Sam were super friendly and very respectful. They were very efficient and the installation was fast. Very happy with the installation.

  Pam G.★★★★★

• Graham was polite and very helpful in answering my questions.

  J D.★★★★★

• The ac system was installed today and is working great, the work done by Brett and Jayden looks very professional and neat,very-respectful of our home and cleaned up very nicely! The whole interaction with Francis fuels has been great!

  Dale A.★★★★★

• We recently purchased a new furnace from Francis Fuels. We did get multiple estimates and checked out other dealers. In the end, we couldn’t be happier with our decision to go with Francis Fuels. Their Sales rep was extremely knowledgeable and patient. He spent a couple of hours with us answering all of our questions and addressing our concerns. On installation day, Brody & Tika arrived at 8:30 am and finished around 6:30 pm. They were very courteous, polite, professional and they also knowledgeably answered all of our questions, addressed an issue we had with condensation outside from the exhaust pipe and demonstrated the workings of our new thermostat. I have since dealt with both the Accounting Section at Francis Fuels and the Service department to discuss ongoing maintenance plans. The consistent approach to excellent customer service throughout this organization is truly impressive in this day and age.

  Bob H.★★★★★

• Service was great for the installation of our new air conditioner. Spencer and Omer were very professionnal and had a great attention to details. Protective carpets were used to not damage our flooring. They arrived at the agreed time and did a quality installation.

  Jean-François D.★★★★★

Read all reviews on Google

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About Ottawa

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.