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Kelley & Dawson Service

HVAC contractor in Wichita, KS.

In Kelley & Dawson Service's own words

For generations, Kelley & Dawson Service has been the trusted name in home comfort for the Wichita community. Since 1960, our certified technicians have provided comprehensive heating and cooling solutions, ensuring your family stays comfortable all year long. From expert furnace and air conditioning repair to seamless new system installations, we specialize in a full range of HVAC services designed to meet your needs. Our commitment is to deliver peace of mind and the perfect indoor climate with every service. Experience the reliability and expertise that have made us the premier choice for decades. Book Heating or AC Repair Today.

Trade
HVAC contractor
Business address
1741 N Broadway St, Wichita, KS 67214
Telephone
(316) 263-7201
Website
kelleyanddawson.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
KS register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 (556)

  • I am so happy with the service! It was Labor Day and my ac died. I called late in the day (around 6) but they still got someone out to help me out! Special props to Zach! Thank you so much!

    Lizardy W.

  • Cannot say enough good things about Kelly and Dawson. Their 24 hour service answered our call and had a technician out early on a Saturday. Zach diagnosed the problem quickly. And even on a holiday weekend, sourced the part needed then came back to complete the repairs the same evening which restored our AC during 100+ degree days. We are extremely impressed by their service and customer care.

    Paula B.

  • Can’t express how pleased I was with Kelley and Dawson. From the first phone call to the finished repair on our AC. Alex was professional and very personable. Will definitely call them when we need HVAC service needed.

    ICT D.

  • During the peak season of summer heat, our air conditioner was tripping a breaker. We called Kelly and Dawson, and within an hour we had a rep at our house who took care of us immediately. Caleb did an outstanding job, and I highly recommend Kelly and Dawson

    Jon T.

  • We purchased our air conditioner unit through Kelly and Dawson and haven it maintenanced (almost) every year. Our breakers were flipping and it was Over 100° out I know they were busy but they sent a tech out within an hour to check my AC unit. Caleb took excellent care of us. we appreciate him and the team.

    Kristen T.

  • Capacitor went out overnight on a Saturday night with highs expected to be 100+ for the coming week and they were out before 10 am Sunday to get it fixed up and running again for me! Great service and support!!

    Nick G.

  • Our home air-conditioned quit working on a Sunday with outside temperatures close to 100 degrees. I called Kelly and Dawson first thing Monday. They were able to dispatch a repairman, John, that morning and he had it fixed before noon. John seemed very knowledgeable and efficient and was kind enough to answer all my questions. Very happy with the quick response and service. Thank you.

    Mike H.

  • Our daughters AC quit during these 100 degree days, Nate arrived when he said he would, got right on it & fixed it. Nice young man, polite & well mannered! We would use him again !

    Dave M.

  • Excellent service in replacing A/C system, including outside condenser unit. Both sevice people were very communicative, courteous and thorough with all of the work done on the entire project.

    Larry A.

  • Very professional and fast service. They made it out same day. We will need a new unit in the next year or so and I will definitely have them do the work.

    Justin S.

  • Kelley & Dawson Service sent Zach out today, who was here around 2 pm when I called urgently at 11 am. We called 6 other companies who were entirely unavailable and found this to be a blessing and fortuitous connection. They were polite and informative on phone and called when Zach was close to being on his way. Within approximately 5 minutes of being here, he was able to identify it was the capacitor that went bad. He replaced it and cleaned out our Trane since we had missed some maintenance the last two or three years. The overall visit was slightly less than an hour. I was floored I found a tech able to come out today, and satisfied with pricing, quality of service and professional demeanor of the technician and staff. We will use Kelley and Dawson again. 😊 Thank you!!

    Naomi R.

  • Kelley & Dawson is awesome! They are always so prompt and friendly. They have been servicing our AC and Heating systems for the last few years and we couldn’t be happier. Thank you for all your hard work! —-Update a few years later. Kelley & Dawson is still amazing! Our AC went out this morning during a hot day. We called Michelle and Zach came out the same day and had our AC blowing cold again, the same day! We cannot thank you guys enough. We are loyal Kelley & Dawson fans, still!

    jeb C.

  • Wow, BJ is a top notch owner. He and his team are very knowledgeable, responsive, and overall fantastic to work with. We had our AC go out right before the holiday. Kelley & Dawson came out right away, took notes and the next day got us operationally until we can fully replace the system. Exceptional business!

    Ben W.

  • AC unit went out at 6:00 pm. I called and they got back to me right away that they could come out but we had already left our house the night. (100 degrees and we didn’t know if anyone would be available) They came first thing the next morning. Zach was AWESOME! He diagnosed our issue right away and was able to get the new circuit board installed quickly! He also cleaned out our unit and explained everything and was transparent with pricing! He even put up with my overly chatty teenager who wanted to know everything about what he was doing. Amazing service, very knowledgeable and friendly! Fast, affordable and stress free! I definitely recommend them and will be a continued customer! Thank you!

    Melissa B.

  • Steve and Caleb showed up on time, were very knowledgeable and professional. They were respectful of our property and did a great job protecting our carpet and flooring when removing our old equipment. They did an excellent job cleaning up all debris from our old equipment and the new install. We highly recommend Kelley and Dawson Service and especially Steve and Caleb.

    Scotty K.

  • I repaired my ac unit due to a bad condenser motor. I couldn’t get the system to turn once my repair was complete. I tried everything then I called. Ivan helped me diagnose the situation over the phone and advised me to press the compressor pressure switch. System immediately started working. 10/10 experience and I highly recommend Ivan! Thank you!!!

    Ty Z.

  • Excellent service from the time the appointment was made, to the time Daniel came to my house. He explained everything that was going on and was open to receive any questions or concerns that I had. I will be contacting them for their annual maintenance service! Thank you

    Connie N.

  • Called in the morning and Daniel was here a couple hours later. He was very professional and had me fixed up in no time.

    MrEkdodge93

  • I’ve been a Kelley & Dawson customer for more than 10 years and continue to be impressed by their business operation. Customer service is top notch. Michelle does a great job of scheduling. Daniel completed a routine service inspection. He was prompt, professional, thorough, efficient and explained his findings. I highly recommend the Kelley & Dawson team!

    Irene H.

  • Daniel came to our home for our annual HVAC service. He was terrific and got us in great shape for the winter. K&D has always done a super job of maintaining our HVAC that they installed years ago.

    Kirk S.

  • Yet ANOTHER FIVE STAR REVIEW! I called as soon as I realized my home heating system was not starting up and it was getting cold. I was told they could have someone out Later THAT DAY! WOW! Caleb and new guy Christian (In Training and doing well) Came out and got it fixed for a very reasonable charge and very fast. I already had it opened up and had mostly figured out the problem. But they confirmed the relay was bad that stat starts the gas flowing. No Fire. But they were good with my watching and asking questions, Very friendly and personable, and very respectful. Good work was completed. This system was installed by K&D back in August 2014 and this is the FIRST time there was an issue. Our original encounter with these guys was fantastic back in 2014, and today they showed they are still the best in the biz in Wichita! These guys will ALWAYS be my first call when it comes to our AC/Heat. ALWAYS.

    Blarney77

  • Had a shorted connection to my A/C unit and Ivan with Kelley & Dawson quickly located the problem and fixed it. Michelle and BJ are great to work with as owners, and Ivan, my tech is always super courteous, professional and friendly. I've had a service contract with K&D for years now, and I always get excellent and professional service and repairs. Ivan is an amazing HVAC tech and I couldn't be more pleased with the service. Keep up the great work!

    mark R.

  • They checked my furnace and got it all ready for winter. Very courteous and professional. An excellent company with outstanding customer service. I highly recommend them for all your heating & air needs.

    Stacy S.

  • Our AC went out late on a Friday night. Kelly & Dawson were there first thing Saturday morning. The gentlemen was polite, very experienced, and had us back up and running in 30 minutes. The service fee was reasonable as well. I would recommend them in a heartbeat!

    CaptainMobius0

  • Very professional and courteous. Bought the systems from them and they service AC and heater systems.

    Tim S.

  • Very informative on arrival. They were very professional and finished in a timely manner. On top of that, personable!

    Carla W.

  • Both of the service men who came my house to repair my central air conditioning were respectful, conscientious and worked efficiently. I would recommend Kelley & Dawson to anyone needing work done.

    Bruce G.

  • John was awesome! Capacitor went out on a 100 degree day after hours of course! John returned my phone call promptly and was able to come out a short while later. Fixed the capacitor, filled up the freon and it's good to go!

    Jenni M.

About Kelley & Dawson Service

Heating and cooling work since 1960

Kelley & Dawson Service says it has worked in Wichita since 1960. Its work includes air conditioning, heat pumps, ductless mini-splits, indoor air quality, central AC repair, furnace repair, HVAC repair, maintenance, tune-ups, and system installation.

The company says it offers 24/7 emergency service across Wichita. It also identifies itself as a Trane Comfort Specialist and says it uses Trane parts in its work.

Wichita heating and cooling conditions

In Wichita, utility gas heats 68.7% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 put the city’s mean temperature at 57.1°F, with an average high of 68.5°F and average low of 45.8°F.

Kelley & Dawson Service has a 5.0 rating from 556 reviews. Reviewers most often mention rapid response for AC failures, including weekend and holiday calls, along with diagnosis, repairs, replacement work, and communication from technicians.

The business is open 24 hours every day. It also offers financing.

Kelley & Dawson Service is a Trane Comfort Specialist.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

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