Mechanical Control Solutions
HVAC contractor in Albuquerque, NM.
In Mechanical Control Solutions' own words
Mechanical Control Solutions delivers trusted residential HVAC, plumbing, and electrical services across Albuquerque, NM, and nearby communities like Rio Rancho, North Valley, and Sandia Heights. From air conditioning repair and furnace installation to drain cleaning, panel upgrades, and smart thermostats, our licensed team ensures comfort, safety, and energy efficiency in every home. With decades of experience and a reputation for reliable service, we’re the go-to choice for homeowners seeking year-round system performance. Count on Mechanical Control Solutions for professional repairs, upgrades, and seasonal tune-ups tailored to your home. Schedule your service today.
- Trade
- HVAC contractor
- Business address
- 4020 Vassar Dr NE, Albuquerque, NM 87107
- Telephone
- (505) 888-1616
- Website
- justcallace.com
- Hours
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- Monday8:00 am - 5:00 pm
- Tuesday8:00 am - 5:00 pm
- Wednesday8:00 am - 5:00 pm
- Thursday8:00 am - 5:00 pm
- Friday8:00 am - 5:00 pm
- Saturday10:00 am - 2:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NM register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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I have nothing but issues with this company. First off I had a new furnace installed and keep having issues with heating my home. They would send out a technician out every time I called to take care of the issue. Well every time they came out they said it was working fine. It would blow out cold air when it turned on and when it did warm up it was very little air flow. My room in the mornings was 66 degrees and so was my living room. Well it took for me to write a review about the company to catch someone’s attention. The person that contacted me was Nick Night said he would send out his specialist to come out and take a look. While he was here it looked at the furnace and said something about they didn’t program it to go into 2nd speed. Well he did something to it and it was blowing nice warm air but then he went on about how it would be good to install three more vents in my home to have more air flow. Well of course I had to pay for that. Why didn’t they say something about this before installing the furnace. Also he recommended an ecobee smart thermostat with a sensor to put in the living room so the thermostat could catch the temperature in there. Well I had already purchased this thermostat and he said we will reimburse you for the cost and install the ecobee. Well for awhile the air was coming out warm in my room but now it comes out cold again and takes time to warm up. My bed room and living room are still 66 degrees in the mornings. It warms up to 69 degrees around 10:00 am because it warms up outside. Well to me the ecobee didn’t make a difference in my home and neither did the installation of the vents. I think was they wanted to make more money off of me so they told me that the vents would be a good idea. I’m so tired of this company! I will never do business with them and I don’t recommend them to anyone unless you want nothing but issues. Now their customer service is horrible I have reached out to them about the furnace rebate so they could help with it. As of this time no one that I have reached out to has called me back. The people I have reached out to are Nick Night, the specialist Jason, and the office manager Laura and I have not received a single phone call. I know the rebate may not seem import them but it is to me. I live on a fixed income and I’m sure it would help me pay some of the loan I had to take out for their recommendation of the vents. Never ever again with company it sucks and doesn’t even deserve a star at all. Especially after paying almost over $9,000 dollars. 🤬🤬🤬🤬🤬
Gloria G.
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This is the worst company on the planet. I have nothing but issues with the furnace I had installed 4 years ago. I was told a part was failing but it had to fail in order to have the warranty cover it. Found out from another company that was untrue. Stay far away from mcs. I’m still paying on a broken heater. Worst decision I have ever made.
Joyce G.
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Your trucks flying down the highway at 90 mph . Gonna get someone killed and ur company sued
Kaleb B.
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Highly recommend these folks…. they stand by their work - they are knowledgeable - easy to get someone out in an emergency …. I won’t use anyone else for my HVAC needs!
Robert M.
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I called Ace (the new name) because we had a circuit breaker problem which took our our internet and security system. It was the early afternoon the day before the 3- day Labor Day holiday. I was hoping we could get it fixed before the weekend. Within the hour Steve was at our door. He was great! He got it all fixed, explained what had happened, and made sure everything was in good working order. He's professional, personable, and explained everything clearly. Steve is now our go-to guy for any problem we may have.
Susan J.
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Plugging into one of our outlets caused an AFCI circuit breaker for the area to trip. The call to Just Call Ace was responded to quickly. Within an hour, Steve showed up. After re-setting the circuit breaker, Steve checked the outlet that caused the trip. He identified the suspect as an adapter that was plugged into the outlet. He tested the outlet and saw that it was good. He also looked at each of the light bulbs (that were a string set) leading to the outlet. After looking at the light arrangements, Steve recommended readjusting the lights that were hanging along the wall closer and moving them closer to the outlet and plugging them directly into the outlet rather than use the suspected adapter. Steve was professional and amiable in discussing what was going on and answering questions thoroughly. I would recommend Just Call Ace (formerly known as Mechanical Control Solutions) and ask for Steve again.
L J.
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MCS/ACE quoted me $1500 to repair my house breaker and didnt fix it after 20 days, and kept telling me I had to wait another 11 days to get it repaired. If I went with these people, I would have been without power for THIRTY FULL DAYS. TLC fixed it for $615.65 (after tax). IN TWO HOURS. THATS 120 MINUTES FROM BROKEN TO FIXED. MCS couldnt even show up to their own appointments on time. DO NOT HIRE!! These brain cases first visited my home in 7/20 for a broken house breaker. That tech was two hours late to the appointment and didnt leave any notes, so they had to send a second tech on 7/21, who said our breaker needed to be repaired but it was ""rare"" and they had to order one. The office told us they'd call us once the part came in. Spoiler: they didnt call. Instead, I got stringed along, FOR TWENTY FULL DAYS. They even tried to sell me on some fantasy that a ""PNM Inspector"" needed to come out to my house to shut off the power for them. Oh and let's not forget the time during this whole interaction when the MCS office erroneously told PNM that we were doing a panel upgrade and then the office quoting us $10,000 more than our initial quote. Oh, but just kidding the panel upgrade isn’t required, that was just someone in the office screwing up talking to PNM. So that was nice. Anyways, from June 20th to August 8th, I was MISERABLE in my home with no power. The office kept stringing me along, telling me story after story about how they couldn't fix it yet. I called TLC at 1:30pm on August 8th. A tech arrived at 3:30pm. By 5:30pm, I had paid and EVERYTHING was fixed. TLC accomplished in JUST TWO HOURS what MCS/ACE COULDN'T SOLVE IN TWENTY FULL CALENDAR DAYS!! And on top of that, they tried to rip me off and charge me 220% of what TLC costs. DO NOT HIRE!
Ashes A.
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Daniel, Alfonso and Steve installed new ac/heating system. Very professional, job site cleaned up, works like a champ, good working crew, what you'd expect from a professional service, thanks ACE
Dandi T.
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Extremely disappointed. I've had my A\C maintained by MS for a long time and quality of customer service has gone down the toilet. Tech didn't show up to my appointment and they didn't even call back until the next day ....When the tech showed up, he just "checked" the unit and said everything was fine then my unit was not cooling 3 days after. I hate how businesses like this are very punctual when charging the customer but when it comes to fulfilling their part of the bargain, there's always excuses.......Don't take your business here. GO SOMEWHERE BETTER
Ed C.
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Truly terrible, whether they call themselves MCS or ACE Heating-Cooling, it's the same location on Vassar with the same horrible customer service. They are good at charging you, ZERO follow up at getting the job done. Save yourself the aggravation. There should be negative Stars for this company.
KM A.
About Mechanical Control Solutions
Heat pump and HVAC work from Mechanical Control Solutions
Mechanical Control Solutions says it handles heat pump installation, repair, and maintenance. The company traces its work in New Mexico to 1994 and names HVAC repair, heating repair, AC repair, ductless mini-splits, indoor air quality work, and twice-yearly tune-ups among its services.
The company also offers air-conditioner installation and says it provides urgent AC repair around the clock. Mechanical Control Solutions names Carrier equipment, and says it can recommend high-efficiency Carrier systems. Mechanical Control Solutions also describes a 100% satisfaction guarantee and financing options.
Albuquerque heating and cooling conditions
In Albuquerque, utility gas heats 76% of housing units in 2024, per the American Community Survey. The city’s NOAA normals for 1991-2020 show a 55.6°F mean temperature, a 70.0°F average high, and a 41.3°F average low.
Those local figures sit alongside the company’s heating, cooling, and heat-pump service lineup. Mechanical Control Solutions says it serves Albuquerque and customers across New Mexico, while its description also names plumbing and electrical work alongside HVAC service.
Reviews and weekly hours for Mechanical Control Solutions
Reviewers often praise quick responses, professional technicians, clear explanations, emergency availability, and completed heating or cooling installations; other reviews raise concerns about communication, appointment follow-up, and repair results.
Hours run from 8:00 am to 5:00 pm Monday through Friday, 10:00 am to 2:00 pm Saturday, and the business is closed Sunday. The company says maintenance is available, including HVAC tune-ups before winter and late spring.
The company describes its team as licensed and identifies itself as a certified Carrier dealer.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.