White Polar HVAC Company New Mexico
HVAC contractor in Albuquerque, NM.
In White Polar HVAC Company New Mexico's own words
Mechanical Professional ✅ Licensed & Insured ✅ Fast Emergency AC Repair in Albuquerque ✅ Affordable & Energy-Efficient Air Conditioning Installation ✅ Plumbing & Electrical Services for Homes & Businesses 📞 Call Now for a Free Estimate: (505) 305-8573 🌐whitepolar_org Our Services ABQ 505 1. Air Conditioning Repair & Emergency HVAC Services ✅ Emergency AC Repair – 24/7 Service Available ✅ Fixing No Cooling, Weak Airflow & High Energy Bills ✅ Fast AC & Furnace Repairs – Stay cool year-round! ✅ New HVAC Installation – Save energy & money! ✅ Plumbing & Water Heater Services – Reliable & affordable! ✅ Electrical Repairs & Panel Upgrades – Safe & efficient! Albuquerque’s trusted experts in AC repair, installation & heating
- Trade
- HVAC contractor
- Business address
- 11305 Campo Del Oso Ave, Albuquerque, NM 87123
- Telephone
- (505) 305-8573
- Website
- whitepolar.org
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NM register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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$644 dollars to replace a 1hp swamp cooler motor on my home works worse now than before the old motor went out I've called, left a voice message, but no response
dreamshop55 T.
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Jay Lopez came out and fixed my swamp cooler on 6/10/26, I asked for a receipt of work done and warranty information as of today 6/20/26 I still have no receipt or warranty information. I called and texted Jay, no response, called office and left message, no response. Not sure why it takes so long to get this information. Also, thinking I was going to pay $99 for a simple fix, turns into a bill for over $500, it was always something else wrong and another fee. Not satisfied at all and customer service not good at all.
Jackie R.
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Arrived on time and provided the work in a timely and professional manner
Maureen I.
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Jay is not to be trusted. I was quoted $435 for a motor replacement in my swamp cooler, which is available at Lowe's for $114 for the same model. The pump he replaced went out the following month as it was not compatible with the motor. I was quoted $135 for the pump replacement, which again was available at Lowe's for $46.28. He charged $95 per hour with no invoice provided prior to requiring payment. It took over a month for the service invoice to be emailed to me. When I called to request the invoice he proceeded to talk over me and blame the communication on Angie's List. He also took advantage of my situation and I believed him when he said he would apply a discount for his service, before I was able to research the actual prices of the parts. He became nervous when I started taking photos of the parts and writing down the exact quotes he stated. When I called back for follow up on the "warranty" when the pump went out a month later, he hung up on me. I paid over $612.40 for a new pump, motor, and electrical work. However, the level of unprofessional communication and lack of basic transparency in pricing and service should lead all to seek alternative services.
Hannah T.
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Very knowledgeable and helpful!!!! Did great work when I called and got my cooling back up and running!
Jose S.
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Great customer service!!
Rosalina C.
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Their maintenance agreements are ~twice as expensive as others in the area. I went with them anyhow as they gave a decent quote on installing a furnace / installing a thermostat. That said, they up-sold a good amount on parts for those and the swamp coolers they were maintaining, as they had their own supply that was supposed to be high quality, and yet the system has gone down 4 times in the past year... tried to get ahold of them to fix, as I paid for their special annual agreement, and it took 3 weeks to get a response, after calling daily with no responses, they blocked my phone number, and when I finally got an email back, they said their 24/7 dispatch guarantee in their agreement is only for weekends and holidays, and even then they were booked out until end of August... so if you pay their $800+ for annual service, they may still block your number, and have a 6+ week turnaround time.
Adam C.
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Excellent prices and outstanding work experience. Professional and fast cleaning. Excellent technicians!
Maximiliano L.
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Got help over the phone from a real one helped me realize it was a winter duck hidden underneath the evap and I was able to save myself 55 bucks and scheduling headaches! Thank you brother over the telephone
Hady S.
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Had my furnace replaced about 6 months ago. It has been running fine. The service of getting it installed ran smoothly and I recd a lot of education on the matter. Price was reasonable also.
Sylvia A.
About White Polar HVAC Company New Mexico
Albuquerque HVAC and plumbing services
White Polar HVAC Company New Mexico provides mechanical services for both residential and commercial clients. The company says it specializes in air conditioning repairs, furnace services, and electrical upgrades. Its service list includes water heater maintenance, swamp cooler care, mini-split heat pump systems, and duct cleaning. It also performs plumbing work such as addressing water leaks.
The company provides 24/7 emergency services, including holidays and weekends. It mentions a satisfaction guarantee for its work. In Albuquerque, utility gas accounts for 76% of heating fuel according to the American Community Survey.
Ratings and service details
Reviewers have noted timely arrivals and helpful phone support, though others have reported difficulties obtaining invoices and expressed dissatisfaction with communication and pricing for parts.
White Polar HVAC Company New Mexico offers several specific capabilities, including converting air conditioning to refrigerated systems and managing indoor air quality through blower motor maintenance. The company states it was founded in 2020.
Local climate and utility profile
Albuquerque has a mean temperature of 55.6 degrees F based on NOAA normals. This local climate involves 4482 heating degree days and 1095 cooling degree days for the 1991-2020 period.
The company says it is licensed and insured.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.