Metro Heating & Cooling

HVAC contractor in Des Moines, IA.

In Metro Heating & Cooling's own words

For reliable HVAC services in Des Moines, IA and surrounding areas, choose Metro Heating & Cooling. Founded in 1984 by Joe & Kelly Tollari, our family-owned company has proudly served the community with exceptional heating and cooling solutions. Our certified technicians expertly handle furnace installations, AC repairs, preventive maintenance, heat pumps, mini-splits, geothermal systems, gas fireplaces, and more. We prioritize your comfort, ensuring your HVAC equipment runs efficiently and reliably year-round, reducing energy costs and maximizing performance. Trust Metro Heating & Cooling for professional, friendly, and dependable service—committed to your comfort and complete satisfaction in Des Moines Iowa and surrounding areas.

Trade

HVAC contractor

Business address

3517 Hubbell Ave, Des Moines, IA 50317

Telephone

(515) 585-1123

Website

metrohci.com

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

IA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 (420)

I believe it was Drake who performed my seasonal maintenance on my furnace, did a great job and answered all my questions, and was able to complete a battery installation as well. I appreciate the timely service and peace of mind going into the heating season of the upcoming winter months. I have used your company, as have my parents for many years.

Sherryl P.
Levi was awesome. Diagnosed and got my old fireplace working again.

Vector8k
Metro Heating and. Cooling are the best. They are kind and courteous and didn’t make me feel like an idiot for asking questions. My service tech was Levi and he was great! I will definitely use Metro again!!

Piper H.
We recently used Metro Heating & Cooling to replace our entire HVAC & water heater systems. Service was great from start to finish with our initial inspection/ quote all the way through installation. Great customer service across the board & highly recommend them!

Kevin S.
Great service very knowledgeable. Answered every question I had.The technician was awesome.

Jeff W.
Did what they said, showed up on time, got right to work, fixed fireplace easy peasy.

Steve W.
Very quick response when our water heater stopped heating!!!

Judy H.
Air went out and called Metro around 8:30pm. They were at our house by 9:30 the next morning and fixed it in no time. We are 💯 grateful for the quick response and was charged a very reasonable price for a Sunday morning.

Debbie G.
Very disappointed to find out they were sold to private equity. They gave me a cost of $4000 to replace water heater. (40 gallon not-powervented) I had another company install for $1500. Very sad.

Chaz
just another private equity firm trying to take advantage of hard working Iowans. NOT COOL

G W.
Professional, quick and easy to contact

Lee A.
Quick sevice and competent work for a competitive price.

Jerry B.
I highly recommend the Metro team for all your HVAC needs. They truly care and are committed to educating about their products and system to ensure it runs efficiently.

Jen M.
Technician arrived on time and quickly fixed the issue at a reasonable cost. I highly recommend calling Metro for your heating. & cooling needs.

David H.
They don a.decent job.

Josh E.
Metro Heating and Cooling has serviced my home for years and I’ve had nothing but positive experiences!

Lisa W.
Excellent work. We came to them with a specific project that was outside "the normal." They were willing to set us up with a system that was exactly what we wanted. Alex and the team were great to work with. Solid company

Tyler T.
Levi W. was fantastic and went the extra mile when he noticed one of my air ducts wasn't attached. He took the time to fix the issue, and my system is now running smoother and better than before. He was knowledgeable, professional, and kept me informed every step of the way. I really appreciated his attention to detail and excellent customer service. Thank you!

Jessica M.
Very thorough seasonal AC cleaning. Would reccomend!

Karla L.
In a world of poor customer service, overpricing and general incompetence, Metro stands out by doing just the opposite. It is really amazing as to how they consistently perform their duties. I have used them several times and they have never failed in their consistency. In this recent heatwave, they sent someone the SAME day to service my AC…and got it working at a fair price. There is no way I would use any other company. It is soooooo hard to find value and competency in today’s world. Metro has somehow found the formula. I highly recommend them & just pray they are not gobbled up by one of the regional or national contractors. Particular kudos to Levi and Drake!

Duane H.
Aiden was very thorough and professional.

laura T.
Very prompt and great to work with!

Granger C.
Metro was phenomenal! They came out this morning and serviced my ac unit and furnace. Aiden did a great job explaining everything he did and showing me before an after pictures. I received a detailed report with all of his notes on my unit and he was very thorough. Highly recommend Metro to anyone needing HVAC work!

David G.
The technician was extremely friendly, professional, and knowledgeable. He explained what occurred and why and gave me detailed information regarding the cost of repair.

Bryant T.
Aiden was great. Professional and explained everything well. Highly recommend Metro Heating and Cooling!!

Lizzy G.
These guys were awesome. Responded quickly to an AC unit not working. Levi and another fellow were extremely helpful. They diagnosed a complicated issue quickly. They explained the issue thoroughly and were very good at what they do. Very happy with their service.

Reggie C.
My AC failed in the middle of a heat wave and I needed a new unit. I was pleased with Metro's process from start to finish. The repair person giving me the bad news, the new unit sales person and installation techs were very professional and did everything they said they would. They were transparent with the costs and I never felt pressured to make any decisions.

Linda U.

About Metro Heating & Cooling

Des Moines HVAC services

Metro Heating & Cooling has operated in the Des Moines area since 1984. The company says it provides residential and commercial solutions including furnace and electric furnace repair, air conditioning installation, and ductless mini-split services. Its website names expertise in geothermal systems, gas fireplaces, and indoor air quality. The company also installs and services brands such as Trane, Lennox, and American Standard.

Per the American Community Survey, utility gas accounts for 64% of the heating fuel used in Des Moines. The company provides 24/7 emergency services and maintains availability every day of the week.

Equipment and maintenance

The business describes its capabilities ranging from seasonal tune-ups to full HVAC and water heater replacements. It names specific services for heat pumps, hydronic radiant heating, and preventive maintenance to manage energy costs. The company also handles commercial HVAC installation and repair.

Reviewers mention the company's responsiveness to emergency calls and the technical knowledge of its staff during fireplace and water heater repairs. Some feedback notes a difference in pricing following changes in company ownership. The business holds a 4.8 rating from 420 reviews.

Des Moines climate and service

NOAA normals for Des Moines show an average temperature of 50.2 degrees F. The company provides heating and cooling support to over 40 communities in and near the city.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.