Pure Comfort Heating and Air Experts
HVAC contractor in Lincoln, NE.
In Pure Comfort Heating and Air Experts' own words
Without reliable HVAC equipment, your property can quickly become uncomfortable. To ensure that you always have breathable air and full control over your home's temperature, partner with an HVAC contractor. Pure Comfort is a preferred option for HVAC services in Lincoln, NE. We've provided excellent service to the local community for over 25 years.
- Trade
- HVAC contractor
- Business address
- 320 SW 31st St bay #2, Lincoln, NE 68522
- Telephone
- (402) 464-1665
- Website
- purecomfort.org
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NE register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Absolutely amazed by this company. Honest, fast and affordable.
Dalshad S.
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The service was excellent! I was offered a same day appointment. Hayden called 20 minutes before he was supposed to arrive and asked if he could come early. He was professional and knowledgeable, and explained exactly what was wrong. I have dealt with other heating and air companies in the past, but I will always use Pure Comfort from now on. I highly recommend them.
Peggy L.
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Hayden is awesome! Great team! Done a awesome job! Highly recommend for awesome job performance 👏
Margaret T.
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I have done business with Pure Comfort for many years. They have always been great to work with.
Alicia
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My inspector relied on this company during my home purchase in 2022, and the result was extremely costly. They cleared an HVAC system that was already failing. Despite having a home warranty, every HVAC professional who later serviced the unit said the problems should have been identified at the time of inspection, leaving me with major out-of-pocket expenses and in need of a whole new HVAC in under a year.
Kimberly R.
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Had my furnace replaced recently through my leasing office. Office passed along my questions before install, getting me answers so we could manage expectations. Unfortunately, every answer this company gave was incorrect. 1. "Install will take approximately 2 hours, with possible delay waiting on a lift for the roof." Lift arrived on time. Service was 6.5 hours. 2. "Most work will be confined to the roof, with very little time spent in unit. You won't need to corral pets very long out of that 2 hours." Workers had furnace closet door, apartment door, and building doors all propped open 80% of those 6.5 hours. No warning was given before doing so, either, which meant it was a scramble to get animals locked away before they went walkabout. 3. "Even with the HVAC closet right in the path of travel between the bedroom and the only bathroom, you should be able to request bathroom access at any time. No need to make alternate arrangements for restroom access." This was especially distressing to have proven false. My mobility-impaired spouse was locked in the bedroom via sheer space until 5 hours into the repair until I came home from work to free him. Technicians were in and out, not able to hear his knocking. The bedroom door had been wedged shut with tools pinning the door closed, so even when large obstructions were no longer a factor, the door still wouldn't open from inside. Other "highlights" include destroyed belongings, an absolute mess in the apartment, building hall, and even outside (not to mention the back of the truck!) Fiberglass insulation was thrown onto carpet with no tarp or attempt to confine fiberglass sheddings in a pet home (which could seriously injure or kill animals.) All attempts at gaining updated completion time estimates were rebuffed. "Hard to tell." "A while yet." "A bit longer." When asked how far along in the process they were (2 hours in): "Found some good, some bad. Just doing what we can." When I arrived on scene, I also attempted to get answers, to which I finally got "at least another hour." The technician then took a series of personal phone calls in what appeared to be an avoidance tactic to duck further questions. Furnace got installed, and appears to be working. But it was a nightmare from beginning to end.
Kat
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I reached out to the company to repair my air conditioning unit, which was under warranty, and they explicitly assured me that there would be no charges for parts or labor. After waiting an entire month for them to complete the repair, I was shocked to receive a bill for $337.50. When I confronted the technician about their promise, he became hostile. I even have a voice recording of him confirming that I wouldn't incur any costs. Despite this, he threatened to send my bill to collections. During this time, my air conditioning was out while temperatures soared to 100 degrees. My two sick children struggled to sleep due to the oppressive heat. This company displayed a complete lack of compassion; they were more focused on collecting their money than providing proper service. I would strongly suggest against using this company. Their unprofessionalism and disregard for customer well-being are unacceptable.
Diyar E.
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They are quick to attend to our needs keeping residents happy in our rentals.
Cara A.
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Hayden did me right. Responded the same evening I submitted my request (Saturday) and was out to the house Sunday morning to fix my A/C when we were in a 3-day streak of 100° temps.
Robert F.
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Hayden is a good dude and pure comfort is a business that will put in the work to find something that will work for you.
Taylor F.
About Pure Comfort Heating and Air Experts
HVAC services in Lincoln
Pure Comfort Heating and Air Experts has provided residential services to the local community for over 25 years, according to the company. It describes its work as covering both air conditioning and heating equipment. The company says it handles tasks ranging from duct installation to heat pump replacements. Its listed services include HVAC maintenance and repair.
In Lincoln, utility gas is the primary heating fuel for 63% of housing units per the American Community Survey. The area has a heating degree day total of 6054.
Ratings and availability
It provides service 24 hours a day from Monday through Saturday, though it is closed on Sundays.
Reviewers have noted fast response times and professionalism during temperature spikes. Some customers mentioned receiving same day appointments. Other reviewers reported dissatisfaction regarding billing accuracy and the thoroughness of system inspections during home purchases.
Lincoln residential climate
NOAA normals for the area show a mean temperature of 51.2 degrees F. The average high is 62.6 degrees F and the average low is 39.9 degrees F.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.