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Reliance Heating, Air Conditioning & Plumbing

HVAC contractor in Greater Sudbury / Grand Sudbury, ON.

In Reliance Heating, Air Conditioning & Plumbing's own words

Reliance Home Comfort™ is Sudbury's trusted choice for HVAC, plumbing, and water solutions. We offer furnace rentals, new furnace installations, air conditioners, heat pumps, air conditioner installation, and reliable repairs for heating and cooling systems, including air conditioning system maintenance and ac service from experienced HVAC technician professionals, as well as water heaters, water filters, and water softeners. With low rates and flexible payment options, our expert Home Comfort Advisors help you find the perfect fit for your home and budget. For all your home comfort needs, count on Reliance™ ECRA/ESA License #7012884

Trade
HVAC contractor
Business address
Greater Sudbury / Grand Sudbury, ON
Telephone
(866) 756-7184
Website
reliancehomecomfort.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.8 (5440)

  • My elderly parents, who live near Ottawa, have been jerked around by Reliance for over a month now. It all started when they called for service on the rental water heater, which was not working properly, and discovered that there was a "code violation", which Reliance promptly reported to the gas company (Enbridge). My parents then received a notice that their gas would be shut off by October 15. Apparently they need to switch to an electric tank, which requires re-wiring of the electrical panel. The cut off date is fast approaching and my mother has been in a panic about this situation ever since since thanks to the terrible service received from this company, which has consisted of two no show appointments from elecrricians, messages not returned, and (worst of all) pressure to sign up for a lengthy new contract when they're under the gun to resolve this urgent problem. I tried to intervene on their behalf and was told by an online agent that they couldn't speak withme because I'm not on the file. To be contined...

    Katherine W.

  • Excellent service and work

    Rod G.

  • Perry did a good job of solving an ongoing problem with a leaking water pressure valve.

    Solomon P.

  • Exceptional service. Technician was very knowledgeable and offered plenty of advice.

    Thomas S.

  • Waiting for ignitor rods to arrive so I can Schedule another appointment to finish the pre winter inspection.

    Normand T.

  • Great service and very professional and pleasant and explained everything thank you.

    Lucie L.

  • Excellent experience with Reliance from start to finish. When our furnace needed replacing, Carter Gosselin made the whole process easy — he laid out our options clearly, wasn't pushy at all, came out the same day for measurements, and got us scheduled early so we wouldn't be without heat. The install team, Brad Leblanc and Zach Thibault, were professional, efficient, and respectful, did great work, and left everything clean. Highly recommend Carter, Brad and Zach from the Reliance team.

    Jacob K.

  • Excellent service. Craig has been answering my question over 2 months period of time until I made the decision. And all process was smooth and fast. Very professional and happy with the service

    Byung K.

  • Excellent experience. Carter, salesman from Reliance did a great job explaining every single detail.

    Edwin M.

  • Recently met with Carter, he was friendly, punctual, and got us set up for our new furnace install. Original install date was 4 days later then when it actually got installed, it was documented that we had zero heat (with 2 young children this was much appreciated). Carter texted me updates on the new install date, even texted the evening after our install just to ensure everything went as planned. These simple texts make it seem as though he truly cared about our business! In all, called Wednesday to get a new furnace, met with Carter Thursday, new furnace installed Monday. Very impressed with the speed of this process!

    Meaghan G.

  • Carter was my home comfort advisor. He was exceptional, polite, and provided me with all the info I needed. I appreciate the time he took for me and my family’s needs. Thank you Carter!

    Nicholas P.

  • Gerry Philippe is a great salesman. Took the time to explain everything and was loving towards my dogs.

    Amy F.

  • ZERO starts should be an option - deal with a local reputable company instead of this scamming company who pays their service techs $$ spiffs to go in and shut down your furnace to keep the sales numbers up - DON'T CALL RELIANCE!!!

    Bill

  • Excellent customer service!

    Joanne K.

  • Ty was a great salesman and AJ was great during the install. Explained everything about the unit as I was not home while the install was happening. Really happy.

    john G.

  • quick inspection- technician was knowledgeable and professional:)

    Nicole C.

  • Great quick service. Very good and knowledgeable technician.

    alex R.

  • Gerry Philippe- Had an exceptional experience with the advisor. Very professional, knowledgeable, and helpful throughout the entire process. Great customer service and genuinely went above and beyond to help. Highly recommended!

    Pankaj G.

  • Gerry Philippe , he is exceptional educator and explained everything so well and we all got good deal .. and I am glad that he came and gave us explanation about things and how it works …

    VANDANA S.

  • Extremely pleased with the quick and efficient service I received today from the technician RK hear in Sudbury

    Michel B.

  • The guys that came to fix my Resnor garage heating unit were great. They said my main gas valve needed to be replaced. I was very pleased and the valve was replaced in a few days. Excellent work and excellent people to deal with.

    Jim M.

  • Great service—was on time—-professional and informative

    Diane M.

  • Always great service. Dillon was very knowledgable to conducted thorough maintenance on my furnace and AC unit. Thanks!

    Ryan D.

  • Annual furnace check-up

    Steddy

  • I just want to start with Guy, the plumber who showed up on the second appointment is amazing and deserves a full five stars and then some. He was quick, friendly, interactable, helpful, and informative. His experience was apparent in seconds. Reliance, however, I was disappointed about. The first appointment I booked was for the previous day where a plumber was supposed to show up between 4pm and 8pm. But no one came and I received no phone call or other form of communication on any cancellation, issue, etc. When I called Reliance about it, I was booked for 7pm-11pm the next day. I suggested that since I waited for my appointment and their end didn't follow through, I thought it was fair to be looked at first thing in the day. I was told that they agree and made a note to have my appointment bumped to 7am-11am and told if I didn't hear from someone by 8:30am, to call back. 8:30am rolled around and still nothing. So I called, again, to Reliance. I was informed they would push someone to arrive before 11am, but if not, that someone would show up between 10am and 2pm shift. Again, I got nothing. I was pretty disappointed by all of this. Then Guy called and saved the day, asking to arrive a bit earlier than the 7-11pm timeslot which I very agreed upon and was very quick and awesome. So Guy gets all the credit of a 5 star and Reliance, I would honestly put lower than a 3 star. I hope they fix their communication and systems to be in line and real with their customers. Thank you Guy :D.

    Joshua R.

  • We had Gerry Philippe come in and give us a quote for a bundle (hot water on demand and a furnace). He scheduled us in for the quote right away and scheduled the installation date immediately after signing the papers! He was very prompt, professional and knowledgeable. He listened to our questions/concerns and addressed them right then and there. He is very personable, honest and a pleasure to deal with. Highly recommend giving Gerry a call!

    Marjo C.

  • Very fast and polite service both on the phone and in person. Well worth the monthly cost.

    Caroline D.

  • Technician was a pro. I was hovering because I wanted to know and understand the problem, he showed me and explained what was wrong and what he was doing. Like I said, Pro.

    iLLEAGLE6

About Reliance Heating, Air Conditioning & Plumbing

Central air conditioning and furnace work in Greater Sudbury

Reliance Heating, Air Conditioning & Plumbing puts central air conditioning among its named HVAC offerings in Greater Sudbury / Grand Sudbury. The company also names furnace installation, heating repair, furnace repair, air conditioner repair, heat pumps, ductless mini-split air conditioners, tune-ups and maintenance.

Its work extends beyond heating and cooling equipment. The company describes plumbing and electrical repair, plus water treatment equipment and indoor-air options including HEPA filters, HRVs, ERVs and UV air purification. It says it has more than 60 years of experience and offers emergency service.

The rating, reviews and 24-hour schedule

The business has a 4.8 rating from 5,440 reviews. Reviewers frequently mention clear explanations, professional technicians, smooth scheduling and furnace installations; the reviews also include ratings ranging from one to five stars.

Reliance Heating, Air Conditioning & Plumbing is open 24 hours a day, seven days a week, and says calls are answered around the clock. The company describes its work as guaranteed and uses upfront flat-rate pricing.

Reliance Heating, Air Conditioning & Plumbing holds ESA licence number 7012884.

The company also names heat pumps and maintenance as part of its HVAC work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Greater Sudbury / Grand Sudbury

About Greater Sudbury / Grand Sudbury

Population166,004 (2021)
Average yearly snowfall103.7 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.