Serenity Air Heating & Air Conditioning
HVAC contractor in Puyallup, WA.
In Serenity Air Heating & Air Conditioning's own words
Serenity Air is a trusted HVAC contractor in Puyallup, Washington, proudly family-owned and operated. We provide personalized heating and air conditioning services designed to improve your home's comfort, air quality, and energy efficiency. Mission Statement: Our mission is to build long-term relationships through quality workmanship, reliable products, and exceptional customer care. With a focus on integrity and compassion, we help homeowners make informed decisions tailored to their needs and budget—making a positive impact in the community one home at a time.
- Trade
- HVAC contractor
- Business address
- 3211 23rd St SW, Puyallup, WA 98373
- Telephone
- (253) 255-5682
- Website
- serenityairinc.com
- Hours
-
- Monday7:30 am - 4:30 pm
- Tuesday7:30 am - 4:30 pm
- Wednesday7:30 am - 4:30 pm
- Thursday7:30 am - 4:30 pm
- Friday7:30 am - 4:30 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- WA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Austin and Andrew were the most kind and caring service professionals we have ever had do work for us. Very thorough and complete work including all the clean-up. We are so happy we picked Serenity Air to install our ductless heat pump system. Routine maintenance done today, one year after installation. Dylan was great to explain maintenance procedures I could do. System has operated wonderfully and so happy we had them installed by Serenity Air.
Neal
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We had a heat pump installed in a single day from these guys. Great job and easy to work with, especially Paula in the office.
Kevin W.
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Very friendly person and helpful
YONAS S.
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I highly recommend Serenity Air and their professional services ! Paula was very helpful to schedule me right the way. Shawn is very knowledgeable and explained everything about the equipment and the installation process and answered all of my questions. The technicians M.J. and Jason worked persistently. Dylan is very knowledgeable and professional and did an exceptional job, working precisely on all the details to insure everything is installed correctly and in timely manner ! On a scale of 1-10, I give him 20 points !!! I am extremely satisfied with the new heat pump and furnace installation and I am so happy that I chose Serenity Air and their services !!! 😍👍👍
Johnny N.
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Dylan was early, he was polite, and very professional. He answered any question I had. He did a great job
Mitchell M.
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Samuel is a very knowledgeable Technician and efficient about getting his work done. He is very courteous and makes the customer feel secure.
Francis B.
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Dylan serviced our heating system and got us all prepared for the winter ahead. He is always a pleasure to work with!
Chris H.
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Great experience with this company! Appreciate their honesty
Christine G.
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I was impressed with all their work. Flu season made it take a little longer than anticipated, but my house is warm and I’m happy.
Lorraine B.
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Awesome speedy service with a smile! Bill was very knowledgeable and so kind!
Jill S.
About Serenity Air Heating & Air Conditioning
Heat pumps and ductless systems from Serenity Air
Serenity Air Heating & Air Conditioning installs heat pump systems and ductless mini-splits, alongside central air conditioners. The company says it handles air conditioning, indoor air quality, furnace repair, HVAC installation, maintenance, and commercial HVAC repair for residential and light commercial work.
Serenity Air Heating & Air Conditioning names Trane, Mitsubishi Electric, Bosch, Hisense, Daikin, Carrier, Lennox, YORK, Rheem, Ruud, Goodman, and Bryant among the brands it services. It also describes 24/7 emergency repair availability and says each job carries a workmanship warranty.
Puyallup heating and cooling work
Electricity is the primary home-heating fuel for 57% of Puyallup housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 put Puyallup's mean temperature at 48.3°F, with an average high of 56.7°F and average low of 39.8°F.
The company says it has more than 20 years of HVAC repair experience and serves Pierce County and nearby Puget Sound areas. Serenity Air Heating & Air Conditioning also offers financing and a 100% satisfaction guarantee.
Reviews and weekday availability
Reviewers most often mention heat-pump and furnace installations, maintenance visits, technicians who explain equipment and work, and responsive scheduling.
Monday through Friday, the company is open from 7:30 am to 4:30 pm. The company says its technicians are NATE-certified, and it is BBB accredited.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Puyallup
About Puyallup
| Population | 42,682 (2025) |
|---|---|
| County | Pierce County |
| Average yearly snowfall | 38.3 inches |
| Heating degree days | 6,194 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.