TOTAL AIR
HVAC contractor in El Paso, TX.
In TOTAL AIR's own words
Total Air is a locally owned and family-operated cooling and heating contractor, committed to your home comfort needs. Trusted and respected in the El Paso and Las Cruces areas for over 15 years, our number one goal remains total customer satisfaction for cooling and heating installations, repairs and conversions. From the entire team at Total Air, thank you for considering us for your HVAC needs.
- Trade
- HVAC contractor
- Business address
- 200 E Sunset Rd Ste F, El Paso, TX 79922
- Telephone
- (915) 585-0909
- Website
- totalairep.com
- Hours
-
- Monday8:00 am - 5:00 pm
- Tuesday8:00 am - 5:00 pm
- Wednesday8:00 am - 5:00 pm
- Thursday8:00 am - 5:00 pm
- Friday8:00 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Not what what I wanted to spend money on, but when it can’t be fixed Total Air stepped up. They found a new unit and installed it quickly. Everyone is so courteous and helpful. I highly recommend them for your HVAC needs
Betty C.
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we had two companies come to try to fix our AC and both of the companies couldn’t get our AC going, didn’t get no response just the high bill that we ended up paying them for nothing. We called total Air and their technician Mike came to our location and in less than two hours he had us freezing inside the house. The AC was working perfect he cleaned it for us and fixed the problem. We are so grateful for Miguel this technician from total Air and thank him and the company for responding to us quickly. We called them at 8 AM and they were here by 10 AM.
Eugene M.
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Total Air installed a new HVAC system at my residence. They were very professional and did a great job in one day and left everything clean. They also explained everything about how to keep the system in good operating condition for the future. Would recommend them if you need a new system or maintenance of your system.
Robert H.
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If you're looking for substandard service, then this is the place to call. If you're looking for arrogant, rude staff, then call here. I called the office and spoke with a Janette. She clearly isn't happy about being there, but I guess I wouldn't either if my business filed for bankruptcy. The technician sent to my house was downright rude and couldn't even fix the problem correctly. I understand you are busy attending to service calls, but the customer is not to blame. If your technicians choose not to communicate with the proper etiquette, then keep them in the office. Word of advice, Total Air: Make sure your technicians understand the importance of professionalism, but more importantly, if they don't know how to do their jobs, then train them. It's YOUR responsibility to dispatch knowledgeable technicians that know how to do their jobs. Furthermore, just because they see me in jeans and a T-shirt doesn't mean I am uneducated. Don't talk down to me because you think I am ignorant. I may not know HVAC, but let me assure you that I am well-versed in legal matters.
Harrison B.
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After hours call, came out fixed my problem expeditiously. I would highly recommend. Mario was knowledgeable and prompt!!
Robert H.
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We had to replace our 2 units in the 100°+ heat. Total Air was there in less then a week,had one unit replaced and running in a day . The other unit was in the attic took 2 days. The hole crew worked the whole time they were here, always polite well mannered. Brandon and Brandon Jr went out of their way to make sure we were satisfied. 100% Satisfied
Gene P.
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Awesome service! The A/C in my 90 yr old mother's house was not working and the inside temperature was approaching 84F. I called and the service tech, Mario, was there in about and hour. He completed repairs and the system is up and running. So greatful for the fast and courteous response.
Keith C.
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Brandon and his team are great to work with. They are on time, efficient, conscientious and they communicate!
Marlene S.
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Erika was great! Efficient, knowledgeable and friendly. Will request Erika again👍 Maintenance visit.
Judi F.
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A friend recommend Total Air when I was considering changing my air conditioner. I got great service from Total Air. They explain any questions that I had. The service men were very professional. I would recommend Total Air to anyone who is considering changing their air conditioner.
Gloria J.
About TOTAL AIR
HVAC services in El Paso
TOTAL AIR is a family-operated contractor that provides cooling and heating solutions for residential and commercial properties. The company says it specializes in installations, repairs, and conversions. Its service list includes air conditioning, furnace repair, air duct cleaning, and mini split systems. It also provides indoor air quality services and preventive maintenance.
The company services brands such as Lennox and Rheem. It also mentions that financing options are available for its customers. The business operates Monday through Friday from 8:00 am to 5:00 pm.
Customer feedback and ratings
Reviewers frequently mention prompt response times and the professional conduct of the technicians. Some customers noted the speed of new unit installations during extreme heat, while others mentioned the thoroughness of maintenance visits. One reviewer expressed dissatisfaction regarding staff communication and service quality.
In El Paso, utility gas serves as the heating fuel for 72 percent of housing units per the American Community Survey. NOAA normals for the area show a mean temperature of 65.0 degrees F between 1991 and 2020.
Local service area
The company provides services throughout El Paso and the Las Cruces area. Its work covers both home comfort needs and business climate control requirements.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in El Paso
About El Paso
| Population | 683,012 (2025) |
|---|---|
| County | El Paso County |
| Average yearly snowfall | 1.5 inches |
| Heating degree days | 2,351 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.