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A-1 Plumbing

HVAC contractor in Jacksonville, FL.

In A-1 Plumbing's own words

A-1 specializes in bringing our Customers smiles with the best service and workmanship they have ever gotten! We specialize in residential and commercial Plumbing, Air Conditioning, Heating, and Commercial Refrigeration! We also have professionals who specialize in bathroom and kitchen remodeling! If you want the best pricing along with the most knowledgeable service professionals in the area- we are the guys from you! Get with the Pros- Let Smiley do it!!

Trade
HVAC contractor
Business address
6141 Chester Ave, Jacksonville, FL 32217
Telephone
(904) 475-0093
Website
a1plumbingandac.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
FL register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.3 (172)

  • Very professional...

    Alejandro S.

  • Bill was very polite. He listened to my problem and got right to work. He worked quickly and I had hot water in no time. I will call them again.

    Susan S.

  • I was very disappointed in their pricing. They came out to my house, diagnosed my pool heater, and gave me a quote. In that quote they want to charge me another trip charge plus parts and labor. I guess the days are gone that the companies take the initial diagnostic fee out of the repair if you have them do the work! Not only that, they add an additional trip fee! Seemed too much like price gouging, so I went elsewhere!

    Samuel H.

  • Great company to do business with. Pipes coordinated, Katie scheduled us in quickly, Ike and Bill did a great job in providing prompt and professional service to us. Good quality service at a good price!

    All R.

  • We recently sold our home in Saint Augustine and the buyer requested repairs as a result of the inspection. We were dreading scheduling the repairs because we assumed they would need to be handled by different trades/companies (electric, plumbing, hvac, etc.). We were pleasantly surprised when we called A-1 to learn that they could handle all of the repairs and in a timely manner. Everyone we worked with, from the office staff to Bill Hand who completed the work, were friendly, knowledgeable, and supportive. This level of customer service is rare in today's world!

    Karla A.

  • I had Bill as our technician and he was fantastic about fixing our pool/spa heater. It is not something that A1 advertises, but it shows the versatility of this company's capabilities. They also follow up with a Happy Check to make sure everyone is satisfied.

    Rick I.

  • Bill Hand was amazing, professional and very knowledgeable. We hired A1 Plumbing to hook up the natural gas for a whole home generator for one of our customers and bill did a wonderful job. I would recommend A1 Pluming to everyone! Thank you A1 Plumbing!!

    Nick W.

  • If the was an 11 I would give that rating to Bill. He was very professional and personable. He accomplished the upgraded gas on demand water heater and preformed the operational and leak check and set the most efficient water temperature. Excellent!

    Clinton H.

  • Worst experience ever!!! Beware and Do not use this company. They are a RIP OFF!!!!Just to come out and see you they charge $139 just to see what the issue is and then they write you a report on what they are going to do and charge $300 per hour, the ridiculous part was the broken PVC pipe only cost eight dollars and a couple of couplings for another two bucks $10. They wanted to charge me another $379 to come back and fix the problem plus tax!!!! my brother spoke to them to try and give them a chance to make things right but policy per the guy named Joe that works for them. It is $300 per hour and he says he just works for the company ….so stay away from this rip off company they do not deserve your business!!!!!!!

    Malu C.

  • Dejune came out to install a new bathroom faucet and clean out the lines on our water softener. He was courteous, friendly, knowledgeable and made sure I was comfortable with the cost up front! I appreciate his excellent service and kind quiet demeanor! Professional from start to finish! Thanks A-1 for giving us the full “Smiley” experience! Highly recommend this Team!

    Monica S.

  • Knowledgeable, efficient and reasonably priced. They did a great job on replacing old cast iron pipes.

    Carrie S.

  • A1 was recommended to me by a satisfied customer and now add me to the list! Bill did an incredible job assembling my grill and connecting the gas line! 5 min after he left I received a call from Katie making sure everything was to my liking! Just an all around pleasure to work with! 10/10 customer service!!

    Stevie D.

  • This review is only for Katie, Joe, Ike, LeJune, and all the trades that worked on the remodel of my house and the post completion warranty support. It does NOT cover schedule, cost, project management, or communications by A1 Plumbing as a company. The quality of the trades' work was excellent! Ike, LeJune, Joe, and the team take pride in their work and the results show. Ike, Joe, and LeJune worked with me to understand the desired outcome of each part of the remodel and proactively provided recommendations that improved the end result. Thank You Joe, LeJune, Ike and the trades team for the quality work. Thank you Katie for taking over the coordination efforts at the end of the remodel - it made a difference - and for coordinating rapid support for warranty items.

    Richard W.

  • Great work👍🏾

    Sho M.

  • Had them out in February to look at gas fireplace that wouldn’t work. They charged $100 for visit/diagnostic which was reasonable. I was told they didn’t really know what was wrong with it but would recommend replacing it. Quoted $2,580 for replacement. Just had someone out today (Dan from Gas Appliance Specialists) who fixed it in about an hour and charged $175. These people have no expertise in gas fireplaces and should not be working on them.

    Justin L.

  • Good service otherwise I would have left one star. They charged me $439 for a 90 minute visit that did not resolve my gas fireplace problems. I asked them to break down the charges - $139 was the dispatch fee. Their reply, quoted "The initial labor knowledge is $300 however when we provide a solution that gets rolled into the total investment." whatever that means. Way too much charged.

    Frank W.

  • These guys rock

    Sho T.

  • We had a plumbing issue at our office and A-1 was incredibly quick and responsive. They helped us finally locate our septic tank when 4-5 other companies could not. Everyone we interacted with was very pleasant and knowledgeable. Would highly recommend contacting them for all your plumbing needs!

    Zap C.

  • This company took almost 11/2 to finally pass inspection. They do not have any guarantee of satisfaction. I am still waiting for repairs that their technicians did . I will never recommend them I have lots of proof and even the dppr got involved horrible company.

    Mariah T.

  • A-1 Plumbing done a terrible job on resetting our toilet, I would never recommend them !!

    Larry H.

  • Some time ago I hired A-1 to do some plumbing and bathroom remodeling. They were prompt and efficient and did a great job. I recommend them as a trustworthy contractor.

    Wayne F.

  • Had A1 come to a hotel that I needed work done. Billy came and I have to say that if all the techs are like him then this company is doing things right. I've been in the HVAC industry since I was a kid and Billy is a rare breed. He not only is very knowledgeable but he also takes pride in his work.

    Joe N.

  • A1 always sends professionals that can explain the solution and leaves you with words of wisdom about my equipment. I am thankful for their professionalism and customer care.

    David E.

  • Roger was a knowledgeable electrician who listened to my problem and presented a solution that I felt was appropriate. My experience with Donavan H&A has always been excellent.

    Dom C.

  • I have used A-1 plumbing for several jobs. Their quick response, professional work, and customer service are the best I have experienced. They also never leave a mess when they leave for the day which is greatly appreciated. No better company in Jacksonville. Use them and you won’t be disappointed.

    Drew F.

  • The guys are professionals and know what they are doing. Would recommend A1 Plumbing Heating and Air conditioning to every one.

    nitumouse M.

About A-1 Plumbing

HVAC and Plumbing in Jacksonville

A-1 Plumbing has operated in the area since 1970. The company says it provides services for both residential and commercial clients, specializing in plumbing, air conditioning, heating, and commercial refrigeration. Its website also names kitchen and bathroom remodeling as part of its professional offerings.

Beyond climate control and plumbing, the company describes its capabilities as including indoor air quality testing and gas-related services. It provides AC repair and maintenance, as well as heating repair. The business offers a 100% satisfaction guarantee for its work.

Service availability and ratings

The company maintains 24-hour availability every day of the week. It holds a 4.3 rating based on 172 reviews. While several reviewers mention professional service and technical knowledge, others have raised concerns regarding diagnostic fees and hourly labor rates.

In Jacksonville, electricity accounts for 93% of the heating fuel share according to the American Community Survey. NOAA normals for the area indicate a mean temperature of 70.0 degrees F.

Professional capabilities

The company's work includes specialized tasks such as installing natural gas lines for whole-home generators and maintaining pool or spa heaters. These services are provided alongside standard HVAC and plumbing maintenance.

Its website names indoor air quality testing and commercial refrigeration as specific areas of expertise.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Jacksonville

About Jacksonville

Population1,017,689 (2025)
CountyDuval County
Average yearly snowfall0 inches
Heating degree days1,079
Most common heating fuelElectricity

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.