Abend Services
HVAC contractor in Baltimore, MD.
In Abend Services' own words
Founded in 1952 by Carl and Catherine Abend, Abend Services has been family-run and proudly serving Maryland ever since. As a woman-owned business under Katie Abend since 2014, we celebrate diversity and are committed to top-notch plumbing and HVAC services. Our foundation is quality work and dedication to customer service. Why Choose Us? ✅ 24/7 Emergency Services: Always here when you need us ✅ Commitment: Dedicated to exceptional service ✅ Safety: Prioritizing your well-being ✅ Improvement: Constantly innovating for better service ✅ Diversity: Embracing all perspectives and backgrounds 📞 Call Abend for your plumbing and HVAC needs and discover our decades-long excellence firsthand!
- Trade
- HVAC contractor
- Business address
- 407 Bon Air Ave, Baltimore, MD 21225
- Telephone
- (410) 609-0708
- Website
- abendplumbingandheating.com
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- MD register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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“Extremely disappointed with the lack of communication and professionalism from this company. I scheduled an appointment well in advance for a complete HVAC installation. Just 2 days before the scheduled install date, they contacted me to state they could not order the equipment. They told me I would have to wait an additional 1 to 2 months, and they could not provide a definitive date for when the system would arrive. Canceling a confirmed installation at the absolute last minute with no clear resolution is unacceptable. It feels like my job was deprioritized. I would recommend looking elsewhere for a contractor who honors their scheduling commitments.”
Rahj C.
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John and his team did an awesome job . Very nice install on our heating and cooling and water heater . Thanks
Lon G.
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Shoutout to your guys who just stopped their work truck to save a turtle crossing the street.
Evan
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⭐⭐⭐⭐⭐ Excellent Plumbing Service! I recently had Abend Plumbing install four new toilets in my home, and I couldn’t be more pleased with the experience. One thing I especially appreciated was that they provided two quotes—one for supplying the toilets and another for labor only if I purchased the toilets myself. In an economy where every penny counts, I appreciated having the option to price-shop and choose what worked best for my budget. There was no pressure to purchase anything. They simply gave me the facts, answered my questions, and let me make an informed decision. That kind of honesty and professionalism goes a long way. The technicians who completed the installation were personable, respectful, and professional. I happened to be teleworking from home on the day of the installation, and I was particularly impressed by how considerate they were. Even when they needed to use their electric tools in the hallway bathroom, they closed the door to minimize noise and avoid disturbing my work. It was a small gesture, but it really showed their thoughtfulness and respect for my home. The installation was completed efficiently and professionally, and everything looks and works great. I would absolutely call Abend Plumbing again for my future plumbing needs. Thank you, Abend Plumbing, for providing excellent service without any pressure or sales pitch. We highly recommend you! ⭐⭐⭐⭐⭐ T & B Farrell
Brian F.
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I recently had Abend Services install a new Navien NPE S2 tankless water heater, along with a gas line and manifold upgrade, and once again they exceeded my expectations! From the initial estimate through the final installation, everyone was knowledgeable, professional, and a pleasure to work with. Jessica in the office made scheduling and communication easy, and the installation team (Richard and John) was outstanding. They arrived on time, treated my home with respect, kept the work area clean, and took the time to explain everything they were doing. This was a very complex installation that included upgrading my home's gas distribution system, installing a new manifold, rerouting gas lines, adding new venting, and installing the Navien tankless water heater with all the proper components to ensure it was done safely and correctly. The workmanship was exceptional, and it's obvious they take pride in doing the job right rather than taking shortcuts. The finished installation looks clean, organized, and professional. Best of all, we now have endless hot water and the peace of mind of knowing everything was installed to code and built to last. After another outstanding experience, I can confidently say Abend Services has earned my trust for all of my plumbing and gas work. It's refreshing to find a company that delivers exactly what they promise and truly cares about the quality of their work. Thank you again, Abend Services! — Rick B.
Rick B.
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Woke up to my thermostat’s red screen of death on the hottest day thus far in 2026 with an out of town husband. Of all of the companies I contacted, including the one that typically services our unit, Abend was the only one available and willing to come out. They kept me up to date on their arrival time and even included a picture of who would be arriving. I also appreciated their use of shoe covers, as I don’t typically wear shoes in the home. They were knowledgeable, polite, and resolved the issue in very little time. Couldn’t be more pleased with their service and will likely be switching to them for all future HVAC or plumbing needs.
Abbie N.
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Excellent service from the appointment phone call thru the actual repair. Honest pricing and friendly service were conveyed throughout the process. I would recommend them whole heartedly and plan to use them again!
Thomas F.
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They were very quick and efficient at looking over my AC unit. They also were on time. I'm very pleased with the service I received. Definitely recommend
Eddie211979
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Great service and fair pricing. Thank you
Stephen B.
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Abend is a wonderful company. Ritch and Mike were the Plumbers. They are very knowledgeable, considerate and explained the problem and how it was fixed. I trust this company very much!
Phyllis
About Abend Services
Abend Services HVAC and plumbing work
Abend Services has operated as a family-run business since 1952. The company says it provides residential and commercial services, including heating tune-ups, heat pump water heaters, and plumbing inspections. It also names commercial grease trap services as part of its capabilities. The company offers an extended labor warranty of up to two years and provides financing options to customers.
Baltimore homes use utility gas for heating in 62% of housing units, per the American Community Survey. The company says it is available 24/7 for emergency calls. Its service includes furnace repair, drainage, and septic system work.
Baltimore service details
Reviewers frequently mention the company's professional installation of heating, cooling, and tankless water heaters. Some customers have noted the helpfulness of the office staff and the technicians' willingness to explain the work being performed. One reviewer mentioned a lack of communication regarding equipment delays during a scheduled installation.
In Baltimore, the average high temperature is 66.1 degrees Fahrenheit and the average low is 49.2 degrees Fahrenheit, according to NOAA normals. The company provides 24-hour availability every day of the week.
Reliability and credentials
The company describes its approach as focusing on safety, innovation, and customer dedication. It maintains a woman-owned business status under current leadership. The business provides various services including water filter supply and hot water system support.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.