Covering the United States and Canada

Ace Plumbing and Heating

HVAC contractor in Calgary, AB.

In Ace Plumbing and Heating's own words

Ace Plumbing is a residential plumbing service company focused on providing a superior customer experience by giving options and pricing before any work begins then backing it up with a Happy Today or You Don't Pay promise. Calls are answered 24/7 with technicians standing by to relieve the stress in a plumbing emergency. Work is completed by highly experienced background checked plumbing technicians who listen to client concerns to ensure our services exceed client expectations. Price match policy provides competitive pricing for apples to apples service. Highly trained customer service reps provide flexible scheduling. We are Alberta government bonded, providing added security to our clients.

Trade
HVAC contractor
Business address
4063 74 Ave SE Unit 5, Calgary, AB T2C 2H9, Canada
Telephone
(403) 917-1177
Website
ace-plumbing.ca
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
AB register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.6 (746)

  • Got a quote for work, tried multiple times to follow up and get it done - no response.

    Michael K.

  • Always exceptional service from Brian. Truly a treasure to have him service our home

    Peter A.

  • Highly recommended for all your plumbing and heating needs. We recently had our furnace and water heater replaced. The staff are knowledgeable and trustworthy. I also want to extend a special shout out to the technician Eric B. He was out yesterday to replace our kitchen faucet and he and my mom had a grand old conversation and laughs. She said he's her favourite. Thank you for your attentive service!!

    Chantelle T.

  • ACE responded to our needs within 24 hours of a non-emergency call. Brandon assessed the problem quickly and installed a new garburator and ensured we completed the warranty. He asked about any other issues to address while he was here. Repeat clients and will be again when ACE is needed.

    Mark K.

  • Arrived on time and was very thorough in his work. All service was excellently done.

    David O.

  • Receptionist was very nice, and the service guy Brandon was very friendly, professional, quick and informative! I have other plumbing to be done and will definitely be using Ace again!

    Colleen N.

  • If it was possible to leave better than a 5 star review, we would. We have been receiving services from Ace Plumbing about 3 yrs now. We weren't sure if we were going to sign up for the Club Royale service they offer, sure glad we did. Over the last 3 yrs we've received nothing but the best service from Ace Plumbing for plumbing issues, hot water tank replacement, air conditioner and most recently- our yearly spring service. We've had a variety of techs over the years but I always look forward to Brian coming to our house. So personable and yet professional. Very knowledgeable and will take the time to give you tips and tricks on being proactive with your plumbing and heating. We always trust any tech that Ace sends to our house, we ALWAYS look forward when it's Brian. He is a fantastic tech with a refreshingly funny personality. If you're unsure about signing up for Ace's Royale service, you will not be disappointed. I appreciate working with a company that isn't always trying to nickle and dime every little thing they do. Providing a great product and great service is what they do best. Thank you Brian for continuing to make us happy customers! Lorinda

    C W.

  • Really high prices decent work but crazy high prices.

    Jack D.

  • Brandon arrived for our scheduled appointment to change out our sacrificial anode in the hot water tank. The tank was 5 years old and Ace plumbing guarantees the hot water tank for 10 years this was scheduled maintenance that I really appreciate. The picture shows how much damage this anode can have over 5 years. Cheers Ray

    Ray C.

  • Our water heater gave up the ghost during Christmas. We called ACE, Jack the Owner came and took a look at the problem , within 24 hours tank was replaced. The Guys were Prompt, Polite, Professional. Christmas was Saved. Thanks Again

    guy W.

  • Brandon was amazing, as he was before. I’ve had occasion to have him do some work in the past, very professional and knowledgeable. When I asked him questions about other plumbing issues he was more than happy to show me.

    Angy M.

  • Great service from David from Ace on Friday. Checked all outlets, furnace and hot water tank. Also hanged the humidifier pad - all as part of my monthly membership fee. Always know my plumbing is in great shape with Ace.

    Pat W.

  • Very poilte and answered question. The price range just for a consult was out of our range sadly.

    Alexis D.

  • Quality work and very fast to service the project. Highly recommended.

    Kirby J.

  • I had a boiler issue that I needed repaired ASAP, and the repair was done the next morning. The customer service people on the phone were very courteous and professional, and Brian the technician was knowledgeable and friendly and clearly had lots of experience with all matters of heating/AC/boilers etc. Would definitely recommend.

    Mario P.

  • Excellent service. I found them to be very professional. Mark was very helpful and patiently explained everything and answered all my questions. I would highly recommend ace plumbing

    sadia H.

  • Eric came by on time, efficiently and effectively replaced our old toilet with a new one and also replaced our hot water pipe. He was respectful, friendly and a pleasure to deal with. Both jobs were very well done. Thank you Eric.

    Jennifer S.

  • Way too expensive for very cheap thing to fix not got to recommend!!

    Nebiy M.

  • Getting random cold calls from this company at 8pm in the evening. Not cool.

    AJ

  • I had a very good experience and I highly recommend their service.

    Malka B.

  • Fast and efficient. After having my water alarm go off and finding my utility room with one inch of water I was glad to have Eric out quickly to assess the situation. It could have been much worse but the sewer back up was quickly resolved and the camera view showed that there should not be any further issues. Eric was great to work with and he explained things well.

    Heather H.

  • David from ACE did a great job. Thanks

    Diane

  • First time I ever had to deal with a major home appliance failure such as this, and Ace made it so easy to cope / manage. Woke up to no hot water, so I immediately contacted several servicers by email or online form submission. Beth from the office called me first, and within a very short period of time, following my request. There had been a cancellation for their first appointment of the day, so Beth had a Service Tech (Brandon) out to my home by around 9:30 am, same day. Brandon assessed my hot water tank, tried to light the pilot, but was unable. He provided me with a repair option (not guaranteed to be a long term solution) as well as a few whole-tank replacement options. Don't get me wrong... businesses are in business to make money, but I didn't feel this was a cash grab.... my hot water tank was over 22 years old and so I wasn't surprised with Brandon's recommendation to replace the whole thing. Could I have sent Ace away while I asked for quotes from other companies? Sure, but would the savings have been super-significant? I don't really know for sure, however, Brandon was there, he has a truck full of tanks, and Ace made it easy to trust them. Also, Ace was willing to work with me even though I am the tenant and my landlord lives overseas with a large time difference. They were willing to trust I was telling the truth that I can make the decision to repair, and they proceeded with the work while was contacting my landlord overseas to make eTransfer payment arrangements. I'm sure glad he answered!! But I digress. THANK YOU, ACE: BRANDON, JD, AND BETH!!

    Sharon B.

  • very happy with the service. very helpful!!

    Louise C.

  • David Kim supplied the service today and was totally patient answering my questions. His job was neat and clean and we are confident our plumbing is performing much better than our leaking issue. Thank you David for your professional service.

    Douglas R.

About Ace Plumbing and Heating

Ace Plumbing and Heating says it backs its work with a money-back guarantee, plus a one-year parts warranty or two-year labour warranty. The Calgary contractor names air conditioning, heating repair, heat pumps, maintenance and indoor air quality among its HVAC work.

Heating repair and heat pumps in Calgary

The company says it has more than 45 years of service and works with residential and commercial customers. Its website also names heating installation and maintenance, boilers, furnaces, radiant heating systems, smart thermostats, air filtration, air purifiers, humidifiers and dehumidifiers.

Calgary's Environment Canada normals for 1981-2010 show a mean temperature of 4.4°C, an average high of 10.8°C and an average low of -1.9°C. Ace Plumbing and Heating is open 24 hours every day.

Customer rating and service reports

Ace Plumbing and Heating has a 4.6 rating from 746 Google reviews. Reviewers often mention prompt visits, knowledgeable technicians, clear explanations, work on furnaces and water heaters, and professional interactions; some also raise concerns about pricing or follow-up after a quote.

The business says calls are answered around the clock for emergency plumbing work, and it offers financing. Its description says customers receive options and pricing before work begins, while its website also names a maintenance program.

Ace Plumbing and Heating holds licence number 352373.

Air conditioning and indoor air quality work

For cooling and air-quality equipment, the company names central air conditioners, evaporative coolers, smart thermostats, filtration systems, purifiers, humidifiers and dehumidifiers. It also says its work includes emergency service and that it provides warranty coverage on qualifying work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Calgary

About Calgary

Population1,306,784 (2021)
Average yearly snowfall50.7 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.