Adams Heating & Air Conditioning

In Adams Heating & Air Conditioning's own words

ADAMS Heating & Air is a customer focused HVAC company. Our goal is to provide quality and affordable heating and air conditioning to our customers while delivering 100% customer satisfaction. We offer a variety of maintenance services designed to address your unique needs and our rates are among the most competitive in the industry. Our services include design, installation, indoor air quality solutions, repair services, and maintenance programs for central air conditioning and heating systems in your home or business.

Trade

HVAC contractor

Business address

600 Morris St, Charlotte, NC 28202

Telephone

(704) 376-4328

Website

calladams.com

Hours

• Monday7:30 am - 9:00 pm
• Tuesday7:30 am - 9:00 pm
• Wednesday7:30 am - 9:00 pm
• Thursday7:30 am - 9:00 pm
• Friday7:30 am - 9:00 pm
• Saturday7:30 am - 9:00 pm
• Sunday7:30 am - 9:00 pm

From the business's Google listing, checked Oct 2026

Register

NC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (262)

• Exceptional company!!! We’ve been a customer for many years. They are professional, knowledgeable and always willing to come when there is an emergency. Junior is our tech. He’s the absolute best!!! Highly recommend this company!!

  Wendy B.★★★★★

• I couldn't be happier with both the installation of my Trane system and the service I've received from Adam's Heating and Cooling over the past seven years. Jr is the best.

  Bill★★★★★

• Big shoutout to Jim… I purchased my home using a renovation loan and needed to get a contract written along with a slew of tedious paperwork. Jim really came through and was quick, friendly, and fair. I was able to get a brand new everything because Jim was willing to work with me and help with paperwork. He was great to chat with too. The crew did a stellar job, both inspectors were very impressed and SO AM I! The crew saw that I was putting a lot of work into the home and I feel like they matched the energy and knocked the project out of the park. Thanks fellas! The home can now go from 80 to 69 in about 5 minutes. These folks are great, thanks so much for your help.

  Spencer C.★★★★★

• My air conditioner was limping along. Long time customer with Adams. Over 10 years of yearly maintenance plans on multiple properties. At the last yearly maintenance the technician diagnosed a problem, but said you might get some life out fo the AC unit. We knew the air conditioner would need a fix soon. Now my AC is out, called to schedule a service call I just requested that the technician look back at the old notes to see what the problem was in the past and be ready if that was really the problem. The scheduler just said that can't be done... no one can take 10 minutes to look back and save evereyone time... Adams and the customer. Customer service is lost. What is the point of a technician even writing any notes if no one is ever going to look at them again. I understand that there is a diagnostic charge... I'm not complaining about that. But a simple request to look at the previous notes and be ready to get the system back up and running quickly just seems like good business sense and good customer service.

  Jason C.★★★★★

• We have been clients of Adams Heating and Air for 15 years. Service has always been outstanding--on time, professional, and trustworthy. Recently they installed a dryer vent for us and the team did a fabulous job. They made certain that everything was exactly as it should be before they left the job site. Cost was reasonable for the work that was done. Last year Adams installed a new heating and AC system for us. The price was comparable to other installers, and the workmanship was outstanding.

  K C.★★★★★

• Professional, accommodating and service first. Had a great experience and Adams will be my go to. As a first time home owner, they have caught me for their business.

  Griffin H.★★★★★

• If i could give 10 stars I would. Amazing, on-time and SOSOSO HELPFUL.

  Reema T.★★★★★

• I've heard nothing but good things about Adam's heating and cooling from friends who use their services and even better things about their service technician Jeremy Barker. I've known him since he first started in this trade almost two decades ago. He taught me how to be an HVAC handyman for my own home, to help me learn how systems work and how I can safely fix them myself. Only as a favor to help me as a long time friend and to help alleviate my financial situations. I highly recommend his services and any company that employs him. I would say you need to call Adam's heating and cooling for your next AC/heat service or emergency.

  Justin B.★★★★★

• Jeremy did an awesome job! Was a difficult problem to find, the return duct was collapsing inside, but he kept at it and tracked down. Jeremy and Mike did a great job on the replacement of the duct and intake box! Very professional! Would definitely recommend!!!

  Bill D.★★★★★

• Adams is the only HVAC provider we have used in our house for 45 years. Obviously we are very satisfied with their service, but we would like to give a special shout out to the two Nelsons who installed our latest system. Super polite and kept us informed of their progress. If anyone is getting work done we hope you get these two gentlemen.

  David A.★★★★★

• Professional service. Don't try to sell what's not needed, but honest about what is. I have ysed Adams for over 30 years! Tech, JD, this time was a phenominal young man! Very knowledgeable, explained all that he checked and why. Hope he returns for my spring a/c checks.

  Robin M.★★★★★

• In my view, Adams Heating and Air has the best trained, experienced, polite and respectful HVAC techs and customer service people in Charlotte. In 2019, they installed a new 2 ton Trane XL16i heat pump for upstairs, and a Trane gas furnace and a 3 ton XL16i air conditioner for downstairs. Trane at the time used the same model number for both a heat pump and an AC unit. I also purchased an optional 10 year full LABOR cost warranty for each system. This warranty purchase proved to be worth it's cost, as over the years, there were some significant problems with the heat pump, including needing the evaporator in the air handler replaced. However, each time Adams diagnosed the problem, installed any needed parts, and there was no charge for parts or labor because of the warranty. They always provide an estimate of the cost before doing any work, and afterwards describe in detail in writing what they found and what they did to fix things. I was careful to keep a copy of the purchase Invoice to show the techs that I had a full labor warranty. A 10 year parts warranty is usual with Trane. Recently, Adams found that I needed to have a TXV valve on the heat pump replaced, as the heat pump would not run. Once again, there was no charge for parts or labor because of the optional extended labor warranty I purchased. I tell the customer service people about the labor warranty if I call for non-routine service. I have always purchased a yearly maintenance contract with Adams. When Adams performs the fall and spring maintenance, they provide detailed reports of the pressures, amps, capacitor outputs, etc, which I find exceptional and very useful. When I lived in a different house in Charlotte, I had a different company install and service a new furnace and air conditioner. That company would send inexperienced techs, who admitted they were getting trained on the phone while they were at my house for what to check. I recommended Adams Heating and Air to my neighbor, and they told me Adams is the best contractor they have ever worked with. I agree with them.

  JJ D.★★★★★

• Whew, quick and to the point. Although, I wouldn't recommend you to look anywhere else but with Adams!!!!!

  Michael D.★★★★★

• I just wanted to share my deep satisfaction with Adams Heating & AC. I experienced an emergency with the AC unit going out. It was after 5pm and during a storm. The after hours technician Derek answered the call. He was on another job about an hours distance away, but he still managed to get to my home. He was incredible, fixed the AC in about 10 minutes, and he was just so knowledgeable. I can't thank him enough!

  Robin W.★★★★★

• Adams heating and cooling has been wonderful to work with! Lauren and April were very kind and helpful scheduling multiple appointments to diagnose and fix my system. Jim and Paul on the technical side did a great job explaining the system, showing me the issue, and then helping me figure out the system warranty for the part I needed. Thank you!

  Julia R.★★★★★

• These folks are top notch!!

  Blake G.★★★★★

• I wanna give a quick shout out to Paul. I’ve used Adam’s for a number of years and always had great service but today Paul went above and beyond! Truly thankful for his customer service and taking the time to make sure everything was in order!!!

  James B.★★★★★

• I was recommended to Dream Team by Erica and I’m very satisfied with the outcome come

  Mike J.★★★★★

• Our Air Conditioning stopped working right as the hot summer temps hit and we are SO GRATEFUL to the quick response of the Adams HVAC technicians who diagnosed our issues and to Marco and his team for working so quickly to get things in working order for us! Marco was super responsive in helping us make decisions on new systems and coordinate the work throughout the whole process, while the techs (Adam & Isaac to name a few) were very friendly and worked diligently for days in the sweltering heat to get everything removed and replaced. Thank you all so much!

  Brooke V.★★★★★

• A lot of guess work and expensive recommendations after multiple visits that ultimately didn't address the HVAC issue.

  TP N.★★★★★

• AC went out in middle of the night, and Adams got it working by 10am the next morning. We were in a real jam due to a funeral reception that we were hosting, so Adams came through big-time, which we really appreciated

  Scott S.★★★★★

• Eddie was a great professional technician, he explained everything and detailed all options. Adams is lucky to have Eddie as a representative of their company!

  Ralph H.★★★★★

• Having purchased a home with end-of-life HVAC appliances, we found ourselves pretty quickly in need of a brand new air conditioner; and not long after that, a brand new furnace. We shopped around and hired Adams for the first job because of their competitive pricing, great communication, and courteous attitudes. We re-hired them for the second because we were so pleased with their work on the first. In the year+ that followed, we've had some issues with groundwater in our crawlspace where both units live. Long story short, a perfect storm of coinciding problems makes it such that whenever it rains really heavy, our HVAC shuts down. This is no fault of Adams. Their equipment is simply designed to protect itself in the presence of standing water, and our crawlspace is tricky. No one could have foreseen this problem, but I want to applaud their service to us as customers while we've puzzled after a solution to it. I'm especially thankful for our latest technician, Paul, who came to our property once for an urgent weekend call and again a few days later – free of charge – to test out whether we could mitigate the issue by repositioning some of our peripheral HVAC hardware. He was persistent, creative, and sincere; and I got the sense that Adams was ready to do anything possible on their end to help us. Ultimately, I think we have a bigger (and more expensive 😅) problem to fix with the water in our crawlspace. I wouldn't ask anything else of Adams, though, at this point; and I'm thankful for the peace of mind they've given me to have bottomed out on the problem from their side of the matter. I highly recommend them, for the services that you know you need as well as any help down the road that you didn't.

  Ryan H.★★★★★

• Called to schedule an HVAC service and was told they do not service homes that were built this decade. Was supposed to have someone call me back to explain why but they never did. Very bizarre, anyways found another company that was happy for my business.

  James M.★★★★★

• I've been a customer with Adam's many years now. They have always done good work for me and I never feel pressured to spend money unnecessarily. They dont rush when they come to service the units and are happy to answer any questions.

  Becky M.★★★★★

• Our service person was great to work with. Fixed what was needed. Personable and efficient.

  Gwen C.★★★★★

More HVAC contractors in Charlotte

• Air CarolinasCharlotte, NC
• Air Flow SolutionsCharlotte, NC
• All City Heat and AirCharlotte, NC
• Andy Lewis Heating & Air ConditioningCharlotte, NC
• Assured Quality LLCCharlotte, NC
• Bradham Comfort Services, Inc.Charlotte, NC

About Charlotte

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.