Air Assurance Heating, Air Conditioning & Plumbing

In Air Assurance Heating, Air Conditioning & Plumbing's own words

"No matter how large or small, your home is one of your most valuable assets. But an inefficient heating and air conditioning system could be costing you money. And more importantly, if it is affecting the quality of air in your home, it could be affecting your families' health as well. Air Assurance prides itself in having the best equipment and the finest technicians in the industry for residential HVAC services. Our technicians will thoroughly evaluate your system and the air quality in your home - and our comfort consultants can help you make decisions on which heating and air conditioning systems may be best for you and your family.

Trade

HVAC contractor

Business address

1301 W SW Expy Dr, Broken Arrow, OK 74012

Telephone

(918) 552-9276

Website

airassurance.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

OK register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (4147)

• Thank Mark and David for the exceptional service. As always great job.

  Scott R.★★★★★

• Blake did a fantastic job. Very professional and friendly . I would recommend him to anyone that needs a plumber.

  Jack W.★★★★★

• First time is a charm . . . I used AA for residential plumbing today and was thoroughly pleased. I set up the appointment via their AI phone attendant last night at 7:30 p.m. for an 8 a.m. - 12 noon appointment today. Received a prompt email and text confirmation. Received confirmation phone call this morning at 9:53 with text confirmation again. The estimator arrived shortly thereafter and within 10 minutes I had an estimate (water heater replacement with customer-supplied heater) and approved the work. At 1:45 p.m. the two AA plumbers were walking out the door after sweeping my garage floor of debris. Within a few minutes I took a shower and headed to the office. Everyone on the job was exceedingly courteous and pleasant. They put stuff back where it belonged when they were done and didn't try to upsell me.

  Vick B.★★★★★

• David from Air Assurance came out and did our heating tune-up quickly & efficiently.Thank you!

  Emily G.★★★★★

• Air Assurance has been servicing my HVAC for the last three years and every time it’s a great experience. They are very knowledgeable and explain everything in detail. Looks like I’ll have to update my entire system soon and I’ll be sticking with them.

  Carter H.★★★★★

• Dyllan is always punctual and doesn’t leave until the problem is fixed to my complete satisfaction. I request him for any plumbing issue.

  Jane K.★★★★★

• Service tech, HVAC, did a great job. Fast, efficient, professional, and very good communication skills with customets

  Glen S.★★★★★

• Holden was fantastic! He did a very good job and was very professional! Give him a raise!!

  Gary M.★★★★★

• Great pm service work. David does an outstanding job. I appreciated the professional work. Thanks!

  Joe K.★★★★★

• Always the best service with Air Assurance, they’re prompt, super qualified and personable. Lucas came today for our yearly heat system clean and check service and was just great. He is very efficient and knowledgeable, and has a wonderful personality. Great technician, great guy. Excellent company and personnel.

  Mona J.★★★★★

• Very pleased with the inspection and the extra effort.

  Ron M.★★★★★

• The Flo Tech device was installed with no problems. Josh took time to explain how it functions.

  Harold H.★★★★★

• Excellent work. I have canceled our membership, however. Over $100 to replace a flapper valve in a toilet is robbery, in my opinion. I’ll go to Walmart and get one. This is not my first complaint about air assurance. Thank you for the work that you’ve done. DC

  donald C.★★★★★

• Excellent equipment and service after the sale. Highly recommend Air Assurance of Broken Arrow for all your heating and cooling systems.

  Brad B.★★★★★

• Steven was great He was respectful and kind. He checked and put my filters in my units. He communicated well and wore shoe covers in my home.

  Nicole Y.★★★★★

• Great plumber, super helpful and quickly got the job done

  Randy T.★★★★★

• Scott performed the maintenance on our furnace without any problem. We had asked to have a new thermostat installed due to having a dysfunctional thermostat. We had some frustration until he discovered we had the wrong app. Once we solved that issue the installation was great. He was very patient and made sure it was installed before he left. The new thermostat is working great and the best one we ever had. We would not have been able to install this on our own. Thank you, Scott.

  Ginger W.★★★★★

• Arrived on time. Very professional and knowledgeable. Explained options very well! David Moctezuma did an excellent job !

  Nancy C.★★★★★

• I guess Blue did alright, but I'm not sure. He's not very communicative. He asked where a particular sensor tube was when I showed him my furnace unit in the garage. I told him I didn't know I was supposed to tell him that. No other technician has ever asked that question. He felt around on a large, vertical PVC pipe that went from the unit into the ceiling. He was peeling back the black insulation. Finally, he removed the back cover of the furnace unit and found it. I must tell you, it doesn't inspire confidence when a technician doesn't know where to begin. I watched the entire process. Blue never once spoke or told me what he was doing or what the readings were. He sent photos later, but, as a homeowner and longtime customer, I expect the technician to do what Jerry Cunningham and Steve Edwards did for years. That's talk to me and explain what they're doing and act about halfway friendly. I'm still not certain this kid did a good job. I specifically asked the scheduler to send a more experienced technician. I even said to send the last guy who came because I prefer not to have a different tech every time. I also told the scheduler that my wife and I were considering getting the BBJ treatment, which I found out now is a different formula called Decon 7. I asked Blue if he had the BBJ, and he told me the company switched brands. He checked in his van. No Decon 7. Blue said he used his last bottle last Friday. That was last week. Monday's another week. Load what you need before you leave the shop, right? Overall, I'm not at all satisfied and I'd feel better if someone made sure he knew what he was doing. I've reviewed several of your techs since Air Assurance installed my HVAC system in March, 2014, and only two didn't receive a good review. You can check. Sometimes, I don't think your people read and take notes very well. I asked for an older, more experienced tech, and got a 23-year-old. Maybe your scheduler's 18. 23 would seem old, I guess. It may be the generation gap, but I believe a technician should explain what's going on. Nowadays, take a photo, push a button, and the customer gets a set of photos he knows jack about. Customer service. Consider the term. Service the unit, and edify your customer. That's customer service. Blue did some things, but I'm not too sure what, based on the way he began by groping around on the wrong PVC pipe. Find the name of the tech before Blue and send him next time. At least send someone who's interested in making your customer feel confident he's familiar with the equipment he's about to service.

  Steve H.★★★★★

• Noah was great. He was very professional and took the time to answer my questions. I am thankful to be ready for winter!

  Amy Z.★★★★★

• Above expectations

  Chester J.★★★★★

• Jeff did a great job and explained what needed to be done

  Jamie R.★★★★★

• Technician Austin was courteous, knowledgeable and efficient conducting the maintenance check and remedying a minor problem discovered with a sensor. I appreciate Air Assurances keeping my older Lennox HVAC running!

  Hannah H.★★★★★

• Have always had a great experience with Air Assurance. Prompt service and very friendly technicians!

  Erik A.★★★★★

• Very friendly and he did a great job.

  C S.★★★★★

• Holden is always very timely, courteous, knowledgeable, and professional

  Karen H.★★★★★

More HVAC contractors in Broken Arrow

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• Okla-Home Heating & CoolingBroken Arrow, OK

About Broken Arrow

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.