Custom Services Tulsa Heating Air and Plumbing

In Custom Services Tulsa Heating Air and Plumbing's own words

Custom Services is a heating, air conditioning, and plumbing company serving all of Greater Tulsa, Oklahoma. We have been proudly serving customers in Tulsa, Oklahoma since 1980. Our technicians and plumbers are trained, background checked, and uniformed professionals. Whether you are in need of service repair or perhaps just some information, our friendly customer service associates are trained and ready to assist you any time. Custom Services provides 24-hour emergency plumbing, heat, & air conditioning services. Our repair services include: installation, maintenance, AC system replacement estimates, air conditioner estimates, air duct cleaning, duct lining, duct repair and more. We service all ac makes and models.

Trade

HVAC contractor

Business address

901 S 9th St, Broken Arrow, OK 74012

Telephone

(918) 258-8686

Website

customservices-inc.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

OK register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (986)

• Gus was very nice and professional, and extremely helpful with fixing my A/C issue. He is very knowledgeable and thorough as well. I highly recommend Gus to your customers!

  Gail B.★★★★★

• Very pleasant and professional. He found an issue that has been overlooked by other service providers.

  ralph S.★★★★★

• We just had our annual heating system service by Airco/Custom Svcs. The service tech, Kaleb, was very personable and friendly to visit with. He seemed very knowledgeable and confident so that made us confident we were being provided competent service. We highly recommend Airco/Custom Svcs and Kaleb, as well.

  MCB★★★★★

• Excellent fall/winter HVAC servicing. Very knowledgeable, provided answers to all my questions and made sure all items were back working properly before he left.

  Bill M.★★★★★

• The company installed it quickly and provided excellent service. I had a very pleasant experience!

  Yuhua L.★★★★★

• I am assuming they did the job that they were sent to do. Not that a layperson would understand it. But there are very friendly, very clean and very efficient

  Brenda M.★★★★★

• So I had a new unit put in in Fall 21 by Custom they quoted me 19800 for a full new install including modification of returns and ducts in the middle of the job they say Sorry we can't move return because roof is to low and then we were told the return had a 1/3 blocked but it shouldn't be a big deal then when we asked for static test they wouldnt supply it and told us they were sold to the same company as Airco Mullin Air assurance etc.. and they would take over and still to this day I have a return 1/3 blocked with no static test report from a over 19000 dollar sale on a 2100 sq ft I story house and they told me I'm out of luck because the company i purchased it from doesnt exist even when Airco has been servicing and working with us from the 2nd week in( because yes this installation turned into a 3 week ordeal ) Nobody would stand behind their installation work. They even acknowledge that it is blocked and not installed to manufacturers recommendations so it would void my warranty according to Daiken along with no static pressure test. I have reached out to them for 3 years and they wont do anything unless I pay them more money. What happened is simple the job became more expensive because someone did not have foresight to see the complications in the modification of the return even when the quote explicitly states modification of return included in the 19000 dollar price from Custom. I also have the estimate from Airco on the same day that afternoon that had a Lennox system and all duct modification for 19000 as well. So I guess I'm stuck with a 3 year old unit with no warranty because I can't afford any more after the 19000 that was on the high end we could have gotten a cheaper version for 11000 that would have worked just as well because this unit can't work properly when 1/3 is blocked . So maybe they will see this and we can finally have resolution because I feel Scammed and this is the pinnacle example of Corporate greed.

  Joni★★★★★

• Always professional and courteous! Highly recommend Airco!

  Preston L.★★★★★

• Andy B does quality work

  W S.★★★★★

• 2025 spring hvac tune up completed. The tech Jeremy is very patient and always explains what he is doing and why. I like that he explains so I learn more about my system. He also explained other services the company does. Insulation install. Duct cleaning. An air purifier. Something to consider in the future. I really like this company because of dedicated techs like Jeremy.

  Pamala C.★★★★★

• Professional, courteous, and timely!

  Patrick N.★★★★★

• Andy came out for the scheduled maintenance on my air conditioner. He gave me before and after pictures showing how dirty my unit was before he cleaned it. I was shocked. Thank you Andy, great job! Joan C., Broken Arrow 10-18-23 Alan Pfeiffer came out to repair my heater and perform a maintenance check on it as well. First off he asked me if I had paid my gas bill. I do appreciate a good sense of humor! He explained that my gas valve had quit working and gave me an estimate on a new one. Overall I was pleased with the service I received. Clyde replaced my compressor and went above and beyond when I told him it would be helpful if we could have it repaired as quickly as possible, as I am going through chemo treatments right now. He was courteous and friendly and most importantly- honest!

  Joan C.★★★★★

• Justin did a great job.

  Sue C.★★★★★

• Well done

  Mike H.★★★★★

• Jordon did a great and thorough job. He was pleasant and professional.

  Cheri D.★★★★★

• Alex was very professional and listened to my questions and willing to answer them in layman’s terms. I would gladly have him back to service my unit. Thanks

  Janey★★★★★

• Excellent!! Jeremy is very knowledgeable and professional and pays attention to detail!

  Diana D.★★★★★

• He was done quickly. The only issue was that he forgot to turn the upstairs furnace unit switch back on.

  Doug L.★★★★★

• He came when he said he would, was professional, and even tolerated the dog. He advised me of some dirt I needed to move to prevent it going into the air conditioner. He did a good job.

  Alice D.★★★★★

• Paige was extremely knowledgeable and patient. She took her time to explain things thoroughly. I was very happy with her service.

  Gina C.★★★★★

• We love the rapid service we receive with Custom Services Tulsa Heating and Air! Ryan, was nice, friendly and great at explaining his service and maintenance for today. Keep up the great work guys!

  Shonna W.★★★★★

• Nathan was great. He did a wonderful job. Very pleasant young man. Very pleased with the service he provided.

  Rickey R.★★★★★

More HVAC contractors in Broken Arrow

• Okla-Home Heating & CoolingBroken Arrow, OK
• Air Assurance Heating, Air Conditioning & PlumbingBroken Arrow, OK
• Baker's Mechanical ServicesBroken Arrow, OK
• Complete ServicesBroken Arrow, OK
• Crawford's Heat & AirBroken Arrow, OK

About Broken Arrow

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.