Air One Cooling & Heating, LLC
HVAC contractor in Huntersville, NC.
In Air One Cooling & Heating, LLC's own words
Air One Cooling & Heating is proud to serve the Huntersville and Charlotte Metropolitan area's heating, cooling and indoor air quality needs. Our NATE certified technicians are highly qualified to install Trane products as well as service, maintain and repair ALL makes and models of HVAC equipment.
- Trade
- HVAC contractor
- Business address
- 16507-A Northcross Dr #107, Huntersville, NC 28078
- Telephone
- (704) 946-2751
- Website
- aironecoolandheat.com
- Hours
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- Monday9:00 am - 6:00 pm
- Tuesday9:00 am - 6:00 pm
- Wednesday9:00 am - 6:00 pm
- Thursday9:00 am - 6:00 pm
- Friday9:00 am - 6:00 pm
- Saturday9:00 am - 6:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Omar came by to do my 6 month maintenance to ensure my system would be running smooth for the summer. He did a great job and was very communicative with me while I was at work. Air One is a very great HVAC company that charges good prices for their service. I appreciate yall and I appreciate you Omar!
Alleo F.
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This is a great company. Have known Billy for years. This is the most honest place to get your A/C and heating taken care of. Hope them all very good health because I don't want to ever use anyone else!
Sheree T.
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Billy is very competent and pleasant to work with. Will go extra mile.
Dilip M.
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They are very professional, clean and neat with their work and on time .then come back out to check and make sure everything's okay
Sylvia M.
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Professional and detailed oriented along with excellent communication and extremely knowledgeable about what needs to be done and in what order. Would highly recommend this particular company to anyone in need of professional services on the HVAC and can’t say enough about them.
Royce B.
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Our experience with Air One has been excellent. They do good work, they are experienced and well-trained, and they are gentlemen, easy to deal with and reasonable. We have appreciated the relationship. Billy Massey is a gracious fellow. He stands behind his work.
Tom P.
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Update Sept 11, 2026…2 o’clock call from me and by 4:10pm Jacob and Alan got our 2nd floor unit back up from a blank thermostat within the hour. They took the time to vacuum the lines just in case and then ended up replacing the thermostat. AirOne is the best at communicating and for a Friday afternoon last minute problem, was able to get to us. Thank you! Update Spring 2026: Omar and Deangelo came out for the spring maintenance. Great crew and did the usual stellar job, very pleasant and professional. Very happy to have moved my servicing after they replaced my first floor system. Billy and his team are solid and honest; they are always communicating which as busy as they are they still find a way to keep customers informed. Update: Fall 2025 service for heating, 3 systems. George and Omar did a great job and did the “bubble” test for any gas leaks. Pros and friendly.
J Z.
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They install this AC unit about 3 or 4 yrs ago. Have not have any problem with it. Got it serviced today.I got home my AC looked brand new. Thank you.
KATHY
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We use Air One for our regular HVAC maintenance, and after this week, I’m incredibly grateful we do. We had an AC issue come up after normal business hours and initially had to call another 24/7 company. Unfortunately, after two service calls within a week we were left without AC again and still didn’t have a clear understanding of what was causing the problem. At this point, I reached out to Air One desperate for help. Billy was kind enough to come out after normal closing time, even though he absolutely didn’t have to. Billy not only got our AC working again but took the time to explain our system, what had happened, what likely caused it, and why we had continued having issues. After a very frustrating week, I am so incredibly grateful for Air One and Billy. We are so glad we use them for our maintenance and HVAC repairs and truly appreciate them going out of their way to help us.
Kristina L.
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I have been a customer of Air One for over 10 years. The Team ..Technicians and staff are wonderful . The Techs. are prompt, friendly, knowledgeable, thorough and provide quality work. Throughout the years I have had a few issues ..all of them resolved in a timely manner. I have not been disappointed. I thank the Lord for Billy and his team.
Deborah C.
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Air One Cooling was one of the only companies to be able come out and help with AC going out. Especially with my elderly father being on oxygen and hard to breathe in the heat.
Rebecca H.
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Excellent service
Wan M.
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Prompt, friendly professional service. Air one is dependent and reasonably priced.
BETTY R.
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Amazing customer service and flexibility to solve any issue.
Rob E.
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Air One service was very professional and serviced my unit!!! I appreciate them being on time and I trust their recommendations.
L R.
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Air One came at the arranged time.. They worked fast & got replacement heat pump installed on time. Their service was prompt & deliberate. Thanks Air One.
Steve C.
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Billy always comes through and gets the job done.
Joseph W.
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Professional, knowledgeable and black owned!!
Jessica K.
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Mr. Massey accommodated me in less than a day and was very punctual. Handled my thermostat issues quickly and effectively. This company has installed two units for me and I have no reason to go anywhere else.
Brock 1.
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Great communication and service, and VERY fairly priced. Will use again in the future.
Cynthia D.
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Air One installed my unit. We needed education and they sent a tech and he was clean and very mannerable. Great seevice
Mary G.
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Always the BEST!!!!
Eddie D.
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Quick service, fixed the problem without being upsold. Will definitely use again!
Debbie M.
About Air One Cooling & Heating, LLC
Air One Cooling & Heating, LLC names furnace repair, AC repair, heat pumps, HVAC installation and indoor air quality among its work in Huntersville. The company also offers preventive maintenance, tune-ups and annual service agreements, alongside light commercial services.
Air One’s heating and cooling work
The company says its technicians install Trane products and work on all makes and models of HVAC equipment. Its website also names parts and labor warranty coverage, financing, and 24-hour emergency service.
Air One has a 5.0 rating from 355 reviews. Reviewers most often mention maintenance visits, clear communication, prompt arrival, detailed work, repairs, installations and follow-up service.
Heating equipment in Huntersville
Utility gas heats 56.9% of Huntersville housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 put the city’s mean temperature at 61.4°F, with an average high of 72.2°F and average low of 50.6°F.
The office is open 9:00 am to 6:00 pm Monday through Saturday, and closed Sunday. The company’s stated services include furnace repair, air-conditioning work, heat-pump service, maintenance, installation and indoor air quality work.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in North Carolina
About Huntersville
| Population | 68,535 (2025) |
|---|---|
| County | Mecklenburg County |
| Average yearly snowfall | 3.5 inches |
| Heating degree days | 3,058 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.