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Air Works Heating & Air

HVAC contractor in Raleigh, NC.

In Air Works Heating & Air's own words

Since 2007, a family-owned and operated plumbing, heating, and cooling company, Air Works Heating & Air, has focused on integrity, trust, affordable services, and quality to ensure Raleigh, NC, and its surrounding areas get the best service possible. Whether you need air conditioner repair services, heating maintenance, furnace replacements, indoor air quality services, or plumbing repairs, we've got you covered. Our technicians are thoroughly background-checked and drug-tested to ensure you are safe and that the work gets done correctly. Lastly, we respect your time, so when you hire us, our technicians will show up on time and be professional throughout the service. Trust all of your plumbing and HVAC needs to our certified technicians!

Trade
HVAC contractor
Business address
555 Fayetteville St Suite 201, Raleigh, NC 27601
Telephone
(919) 371-0091
Website
airworksnc.com
Hours
  • Monday8:00 am - 8:00 pm
  • Tuesday8:00 am - 8:00 pm
  • Wednesday8:00 am - 8:00 pm
  • Thursday8:00 am - 8:00 pm
  • Friday8:00 am - 8:00 pm
  • Saturday8:00 am - 8:00 pm
  • Sunday8:00 am - 8:00 pm

From the business's Google listing, checked Oct 2026

Register
NC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 (87)

  • I have been pleased with the skilled work done and the customer service. So happy to have them as part of my life.

    Betty E.

  • We've been using Air Works since 2008. We first called on Air Works when we had no air conditioning and our former HVAC company couldn't help us anytime soon, even though they had recently replaced one of our systems. Although we had never used Air Works before, they promptly helped us out. We've been using them ever since for all of our scheduled maintenance as well as for break-fixes. We also had them replace our upstairs system 5 years ago and their installation was excellent, a much better installation than the former company did replacing the downstairs system. We would not use anyone else. I highly recommend them.

    n8016j

  • Great work everything! Highly recommended.

    Peter C.

  • Great service, friendly people and no constant upselling!!

    Josh A.

  • Great service from contact to completion. Demonstrates continual respect for the customer-plus Knowledge, timeliness, honesty, integrity and trust that is tantamount in a continued relationship between a customer and company .

    Joanne M.

  • Josh Harper provided excellent service on our two units. Super helpful and professional.

    Melissa P.

  • Ricky is always on time, friendly, polite, and super knowledgeable. We appreciate everything he does to take care of our systems!

    Michelle B.

  • My AC wasn't blowing out cold air. I called Air Works and they came out the following morning. The issue ended up being the capacitor was shot. Ricky was the service tech and he was very friendly and knowledgeable. Much appreciation to Ricky and the Air Works team!

    John T.

  • Great company and the tech, Ricky, was outstanding - did a thorough job and explained everything.

    Neil H.

  • Complete and fair pricing, knowledge mechanics and apprentices, cleanup when work is complete and friendly courteous understandable communication

    Calvin W.

  • Josh and Ricky were excellent. Very professional. Air works has always been top notch. They even re arranged their schedule when my unit went out. Highly recommended

    scott V.

  • Great service!! Thorough, clear explanations to all my questions. Quick response to schedule service. Thank you Ricky :)

    Nicole

  • Josh was awesome in helping diagnose our issue, getting it fixed quickly and giving some tips on how to avoid it in the future.

    Craig C.

  • Air Works was quick to respond to my message and the next day my air conditioner was fixed. Extremely happy with the service as always.

    Pat F.

  • Justin provided great customer service during or spring routine maintenance/check up. Provided recommendations and advice to help cool/heat both floors with our zone unit.

    Michael Z.

  • Just WOW !!! Ricky was outstanding !!! Quick, knowledgeable, experienced, personable. Quickly diagnosed the A/C unit problem as a faulty capacitor, had one in the truck, done...working fine again !! 👌

    Round B.

  • Air Works has been servicing my HVAC system for 9 years. They're very reliable. Justin is great. He's always on time and very knowledgeable.

    Christie E.

  • Justin was very knowledgeable and answered all my questions. Provided great service on our handler that I didn’t understand.

    Ben W.

  • I am very pleased with Air Works Heating & Air. Our service tech is Ricky Frazier, he is very knowledgeable, polite and eager to please I. also want to mention the office staff and how helpful they are.

    Paul R.

  • Excellent service as always

    Ron F.

  • Excellent! 1. Same day service. 2. Had it diagnosed and repaired within minutes. 3. Fair pricing. 4. Not to mention they were kind, respectful, and gave me advice on how to take better care of my unit in the future. Thank you!

    Michael F.

  • On time with quality work!! Scheduling is easy. Ricky and Patrick called ahead, we’re here on time, did a quality inspection and maintenance of my 2 HVAC units. Will keep using AirWorks for sure!!!

    Earl S.

  • Very matter fact and not forced. Josh did a great job of explaining everything

    Andre K.

  • Professional, reliable, timely, and reasonably priced! Ricky is great. Their entire staff is friendly. I have used them for both properties for years.

    Jack L.

  • Thanks to Air works Heating and Air for taking care of what I need for years to maintain my HVAC MAINTENANCE! I recommend this company to family members, friends and to anyone! This is very awesome company I trust their business and the technicians! I appreciate to Patrick today the newest technician in the company, he told me, but he’s honesty and professional, I count and trust! Thanks again, Air Works Heating and Air & Pattrick, the technician! Derek Nayrcom!

    DEREK N.

About Air Works Heating & Air

Air Works Heating & Air services

The company has operated as a family-owned plumbing, heating, and cooling provider since 2007. It describes its work as covering air conditioner repair, furnace replacement, and proactive maintenance. Its service list includes ductless mini split system installation, heat pump services, and indoor air quality solutions. The business also performs residential plumbing and commercial HVAC work.

Reviewers frequently mention the professionalism of the technicians and the company's honesty regarding pricing. Some clients noted that the team provides clear explanations and responds quickly to service calls. The company maintains a 4.9 rating based on 87 reviews.

Raleigh heating and cooling

In Raleigh, electricity accounts for 59 percent of the heating fuel used in local homes, per the American Community Survey. The area has a mean temperature of 60.0 degrees F according to NOAA normals. The company says it offers a 1-year warranty on both parts and labor, alongside a 100% satisfaction guarantee. Financing is also available for its services.

Technicians at the company are NATE certified and undergo background checks and drug testing. Air Works Heating & Air provides services throughout Wake County.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Raleigh

About Raleigh

Population506,306 (2025)
CountyWake County
Average yearly snowfall4.5 inches
Heating degree days3,380
Most common heating fuelElectricity

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.