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Always Cool Heating and Air Conditioning

HVAC contractor in Austin, TX.

In Always Cool Heating and Air Conditioning's own words

Always Cool Heating & Air Conditioning: your local Austin, TX, experts dedicated to providing top-rated AC solutions since 2014. We specialize in keeping homes and businesses comfortable year-round with expert AC repair, installation, and maintenance services. Proudly serving Austin , Round Rock and surrounding communities, we deliver reliable comfort with hometown service. Whether it's a tune-up, emergency repair, or a new system, experience the Always Cool Heating & AC difference.

Trade
HVAC contractor
Business address
13200 Pond Springs Rd Ste. B7, Austin, TX 78729
Telephone
(512) 436-8272
Website
alwayscoolaustin.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 (113)

  • I’ve used these guys personally in multiple homes and they’ve always taken great care of me. Being in real estate, I’m pretty particular about who I recommend to my clients, and they’re the HVAC company I feel comfortable referring to anyone. They’re responsive, reliable, affordable, and consistently do high-quality work. I trust them with my own home, and that’s why I trust them with my clients too. I wouldn’t hesitate to recommend them to anyone needing AC or HVAC service.

    Suz A.

  • They were great! I noticed my house was getting warmer and AC was short cycling. I thought I was going to have to wait until Monday but they came right out that morning and fixed it! Great service and really nice people.

    Brigitte B.

  • This team is awesome! My AC went out when I got home from work. This summer Texas heat is no joke! I submitted a request and Tracy called me within 15 minutes. They came same day & my AC was back up and running in 20 minutes! We have had 3 different issues with our AC over the last year & Garrett was by far the most knowledgeable handyman we have had.

    Aly B.

  • Garrett was so friendly and informative! He took his time and made sure I understood the problem and solution. Very appreciative and will call again!

    Madison D.

  • Garrett was such a huge help when my mom’s AC went out at the end of August, right in the middle of the Texas heat. Her system had completely stopped working, and he was able to get out quickly and get her taken care of. He was prompt, professional, and very communicative throughout the whole process. He took the time to walk us through what was going on and our options, and I really appreciated how thorough he was and how much attention he paid to the details. He did a great job, got everything handled quickly, and his pricing was very competitive. I would absolutely recommend Garrett and Always Cool Heating and Air Conditioning. We were really grateful for how well he took care of my mom.

    Melony R.

  • Very informative, super helpful, would recommend these guys to anyone!

    Sherry

  • Garret and Always Cool were fantastic! They were on site within 2 hours of contacting them and had us back up and running in no time. Garret was on time, polite, respectful and extremely knowledgeable. Always Cool has earned our repeat business and we would recommend them without reservation.

    John B.

  • Was able to respond right away to our AC emergency on a weekend evening and got us taken care of quickly. Great service!

    B K.

  • Pick these guys. I needed a new thermostat and Garret hooked me up. He’s kind, respectful, knowledgeable, and prompt. It’s a pleasure to call and get a human being on the other end of the phone too. Yall are the best :D

    Gabriel A.

  • Always Cool Heating and Air Conditioning deserves every one of these five stars! Our AC went out late in the day during a brutal week of triple-digit temperatures in Austin. Within 15–20 minutes of our call, Tracy had Garrett at our house and working on the problem. Garrett didn’t simply get the system running and rush off. He stayed until our AC was fully repaired and thoroughly cleaned out, helping ensure that we wouldn’t have more problems for the rest of the season. His depth of knowledge was immediately apparent, the kind of generational, institutional expertise that only comes from years of hands-on experience. He assessed our older Lennox unit quickly, identified the problem, and fixed it efficiently. Both Garrett and Tracy were pleasant, professional, and refreshingly straight forward. It was common sense, quality, exceptional service from people who genuinely cared about getting our home cool again which is so hard to find in this AI driven age. I would recommend Always Cool without hesitation. They have absolutely earned our trust and will be our go-to heating and air-conditioning service partner moving forward. Thank you, Garrett and Tracy, for taking such great care of us when we needed it most!

    Kris W.

Read all reviews on Google

About Always Cool Heating and Air Conditioning

Always Cool Heating and Air Conditioning says it has provided air conditioning solutions since 2014. The company describes its work as AC installation, repair and maintenance for residential and commercial customers in Austin and nearby communities.

Air conditioning work from Always Cool

The company names air conditioning as its main line of work and includes maintenance alongside installation and repair. It also says it offers 24/7 customer support, including help with emergency repair requests and new-system work.

Austin homes rely on electricity for heat in 57% of housing units, per the American Community Survey’s 2024 figures. NOAA normals for 1991-2020 put Austin’s average temperature at 68.2°F, with an average high of 79.7°F and average low of 56.7°F.

Rating, reviews and availability in Austin

Reviewers most often mention quick responses, prompt visits, clear explanations of repairs and options, and work completed efficiently.

The business is open 24 hours a day, seven days a week. Its stated customer base includes both homes and commercial properties.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Austin

About Austin

Population1,002,632 (2025)
CountyTravis County
Average yearly snowfall0.2 inches
Heating degree days1,741
Most common heating fuelElectricity

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.