Banner Furnace & Fuel
HVAC contractor in Spokane, WA.
In Banner Furnace & Fuel's own words
Banner Furnace & Fuel offers total home comfort in the Spokane area, specializing in complete HVAC installation, service, and repair for both furnaces and AC. We also provide dependable Propane Delivery with no hidden fees. We install high-efficiency Lennox, Daikin, and Goodman systems, backed by 24/7 emergency service and trusted since 1924.
- Trade
- HVAC contractor
- Business address
- 122 N Helena St, Spokane, WA 99202
- Telephone
- (509) 535-1711
- Website
- bannerfuel.com
- Hours
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- Monday8:00 am - 5:00 pm
- Tuesday8:00 am - 5:00 pm
- Wednesday8:00 am - 5:00 pm
- Thursday8:00 am - 5:00 pm
- Friday8:00 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- WA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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I recently left Banner with a poor review. HOWEVER, Charlie, the service manager, got back to me right away, set up an appointment and addressed all my concerns. My furnace is now working great thanks to Banner doing a dillagent follow up. Banner really does care about its customers. 👍👍
Trudy B.
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Tim Fricke is knowledgeable, thoughtful and patient while I worked on narrowing down an issue. The gentlemen from Banner who replaced our tank were respectful of my home and efficient in there work.
Cassie G.
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Woke up to condensation pump stopped working after 20 plus years. Also smelled gas. Saturday morning John, part of emergency service through Banner came out. No leak found (thank goodness), pump replaced. I asked for the emergency service due to smelling gas. I will always use Banner. I have the Guardian plan. Highly recommended. Had Banner clean my Heating system. Gordon arrived on time and set up the vacuum truck. Had a major remodel and needed to clean the ducts. Very happy with results.
Adina R.
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Tim Fricke, Sales Rep, came up with a better and less expensive solution than what I thought I needed. His knowledge and honesty instilled confidence in working with Banner Fuel.
Tim A.
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The technician (Christopher) was knowledgeable and friendly. He identified and explained the problem quickly. When he came back to fix the problem, he was thorough and left the work area clean. Highly recommend.
Sara S.
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Christopher is a great technician. Very courteous and knowledgeable. Was able to locate our problem immediately and fix it right away. Also programmed our thermostat to our Wi-Fi and told us how to program the app on our phones so we can remotely control our unit. Thank you.
Patricia F.
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I am sure their work is great but I never got that far. Very were conversation trying to set up a large propane tank rental for my property.
Paul H.
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I called Banner Fuel because my AC was blowing warm air. They were able to schedule for the next day. They called when the tech was on the way. Dayton was wonderful. He listened to my concerns and diagnosed the problem quickly. He installed a new capacitor and then checked my furnace and filter as well. He took the time to answer all my questions about the AC and also went over the thermostat settings with me(I’m new to this house!). Everything is working great. I’d highly recommend Banner.
Jennifer I.
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Our A/C stopped working and because of the Guardian Plan, they were able to get someone out the same day. Juan was able to find the issue in a few minutes, and fix it in a few more minutes. It took awhile to cool the house by evening but we knew it was working!
kden K.
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These guys rock! My AC unit stopped working randomly the other day. It was bearable the next day, but after that I just needed to get my unit running again with the stretch of heat we have been getting lately. So after a bit of research I found out my unit needed a new capacitor. Drove down to Banner's parts store, as soon as I came in the guy saw the old capacitor in my hand and before I could even say anything he's says, "Dude, that's a bad capacitor!" The guy at the desk was super knowledgeable, and I was out the door in 5 minutes. From the moment I started working on it, to when I had it all fixed up was under 3 hours. I am so glad we have a place like Banner in Spokane that we can rely on for quality parts made in the USA. Thanks a ton!
Alex J.
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We called about our A/C not working and had an appointment the next business day. John came out and cleaned & diagnosed our system and when he left, it was working again. However, approximately 3 hours later it wasn't working again. When called, they advised someone would be back out the next day. Johnathon and another gentleman showed up and had a new problem diagnosed and fixed within 20 minutes. Who knew an earwig could take down your A/C?!! This was our first experience with Banner but we're sure it won't be our last. Thanks for the help!
Wendy E.
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I was so impressed with Tim. Very professional, honest and knowledgeable. I will definitely be recommending him to family and friends and calling him if I need anything in the future. Thank you so much Tim.
Lindsay K.
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When my AC went out, Banner was the quickest to respond. The technician (Jonathon) was amazing. He was engaging and let me watch as he diagnosed the issue, and had me fixed in less than 30 minutes. They have my strong recommendation!
Mark F.
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Raffael was the service tech and was very polite and thorough. He spent time with us to explain the system and his findings.
larry D.
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I had a great experience with Banner Furnace & Fuel! Our central AC suddenly stopped cooling, and Juan came out to diagnose the problem same day, only an hour after my call, no extra charge. He was professional, respectful, and took the time to explain what was going on. From the moment he rang the doorbell to the time he left, the entire service call was only about 20 minutes. He quickly found the issue—a blown disconnect fuse—and even had the replacement part on his truck. Within minutes, our AC was running again and the house was cooling down. The total came to only $106, which was a pleasant surprise. I really appreciated Juan’s honesty, efficiency, and professionalism. It’s refreshing to have a technician who fixes the problem quickly without trying to upsell unnecessary repairs. I highly recommend Banner Furnace & Fuel, and if you get Juan as your technician, you’re in great hands!
Emily A.
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One of their drivers just passed me on the right in a bike lane while I was waiting to make a left hand turn. Tell your drivers not to do reckless stuff and don't put people in my community in danger. And if they're in a hurry because their workload is too much you need to address that as well.
Kenneth
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Was heading out of town with my trailer and went to fill my propane tanks only to find out they were out of date and wouldn't be filled. Other vendors said I could leave them and they would recertify them within a few days. Banner said they would do them while I waited. All staff that I dealt with were friendly and accommodating. Headed out same day with two recertified and full propane tanks. Thanks Banner!
Rick E.
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Banner is the only place I trust for furnace and AC repair. As a woman, I know that I can be taken for a ride by some of these other companies. The last two times I've had Banner out, the fixes were easy. I have an old unit and I could have been told it needed to be replaced but instead the first time it was my breaker and this last time I was told about the reset button, and Dayton even drew a little arrow to the button for me. He cleaned my AC unit and was on his way. I never write these reviews but I feel like they deserve five stars and then some for their honest work, super reasonable prices, and knowledgeable and friendly technicians (and the staff when you call is super nice too!). They have been in business for decades and let's keep it that way.Thank you Dayton!!!!
Brenda V.
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Banner
Dave N.
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Dayton was super professional and gave us great tips on how to keep our air conditioner clean. He was super knowledgeable and friendly. Would recommend him and banner to everyone I come in contact with looking for a hvac company. He’s helped us more than 1 occasion and his service is 10/10 experience. Thank you for being so kind and honest Dayton.
Rachel S.
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Mini splits not cooling.
Steve O.
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I overall had a great experience with Banner. They were the only company I called to take the time and get the model number of my unit and verified it was under warranty and ordered the suspected failing part before it was even diagnosed by a tech. They sent Christopher out with the part the next day and he replaced it in an hour I was very impressed.
Eric F.
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I've been with Banner for about 7 years. I have my furnace and air conditioner serviced each season. Very happy with my service. Today I had Christopher servicing my air conditioner. He was very friendly, and knowledgable. He oiled my blower part in my furnace that was very hard to reach. He cleaned out the leaves in my unit which I had never had offered from other technicians. He said his motto is to service his customers the way he would do things at his home. He also took the time to answer questions about my furnace as its 30 plus years old and my gas hot water tank. He went above and beyond to help me today. I asked if he could come back in the fall to service my furnace. Thankyou
Barbara L.
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Just had our annual AC inspection as part of the “guardian plan” program that Banner has. Their technician, Christopher, arrived on time, within the time frame Banner gave us. He was very courteous and seemed extremely knowledgeable about our Lennox furnace and AC system. So pleased that we chose Banner Furnace & Fuel for our Furnace needs!
Mike M.
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Everyone I worked with was amazing and very nice.
Jimmy T.
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We have used Banner Fuel for all installation, maintenance and repair of our HVAC systems in our h home since 1997. Almost 30 years. We wouldn’t think of using any other firm. They are just the best: fast, courteous, knowledgeable, and affordable. They are Spokane’s finest company for home heating and AC.
Scarlett H.
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Tim Fricke and his team of professionals are the best! The communication was very fluid and constant. I knew what to expect and when to expect it. Even with COVID and delays, Tim kept me updated as to when my appliances would arrive and the dates for installation. I can’t say enough great things about this company and the professionals who provide services.
Ingrid V.
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Furnace went out overnight so I called and they had a service man out within 4 hours and fixed the problem. Very impressed with the service
DONNA B.
About Banner Furnace & Fuel
Banner Furnace & Fuel has welcomed Spokane-area customers into their homes since 1924. The company handles HVAC installation, service, and repair for furnaces and air conditioning systems, while also providing propane delivery for residential and commercial customers.
Furnace, air conditioning, and propane work in Spokane
Its website names furnace repair, A/C repair, air conditioning, mini-split repair, and maintenance among its work. It also names high-efficiency Lennox, Daikin, and Goodman systems for installation. The company says emergency service is available 24 hours a day, seven days a week.
In Spokane, utility gas heats 54% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 put the city's mean temperature at 47.0 degrees F, with an average high of 58.4 degrees F and an average low of 35.7 degrees F.
Banner Furnace & Fuel's rating and customer feedback
Banner Furnace & Fuel holds a 4.6 rating from 407 reviews. Reviewers often mention technicians who explain problems clearly, diagnose equipment quickly, arrive as scheduled, and leave work areas clean. Several reviews also describe prompt help for furnace and air-conditioning failures, including emergency calls.
The business is open from 8:00 am to 5:00 pm Monday through Friday. Its website also offers financing.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Spokane
About Spokane
| Population | 230,783 (2025) |
|---|---|
| County | Spokane County |
| Average yearly snowfall | 46.8 inches |
| Heating degree days | 6,846 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.