Cougar Heating and Air Conditioning

In Cougar Heating and Air Conditioning's own words

Cougar Heating and Air Conditioning provides HVAC repair, installation, and maintenance across Spokane, Spokane Valley, Liberty Lake, and Veradale, including furnace repair, AC installation, heat pump service, and ductless mini split installation for homes in Coeur d'Alene and Post Falls. Plumbing services include water heater installation, water softener systems, drain cleaning, and sewer cleaning for properties in Mead, Cheney, and Otis Orchards. Electrical services cover panel upgrades, circuit breaker service, and lighting installation throughout Airway Heights, Deer Park, and North Idaho. Cougar Heating and Air Conditioning offers free estimates on new HVAC installations for all makes and models.

Trade

HVAC contractor

Business address

6012 E Trent Ave, Spokane, WA 99212

Telephone

(509) 484-6420

Website

cougarmechanical.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

WA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (3079)

• Cameron provided a timely and professional job. He was knowledgeable, efficient and a pleasure to work with. He was/is an excellent representative for your company.

  BARRY H.★★★★★

• I was really impressed with the quality and value of the service I received! I'll definitely be using Cougar in the future. Travis C. was incredibly helpful. He explained the issue to me in non-technical language, and addressed the issue quickly. Glad to have met him!

  David L.★★★★★

• Predatory salesmen and Inspector falsifying information for money: We had previously used their services 2 times before and upon the 3rd they said something was cracked and leaking Carbon monoxide into the house and we needed to pay 7000$ to install a new unit along with another 4000$ for a new furnace all while cracking jokes feigning relatability and making fun of my father the owner of the house mocking him as soon as he rejected their offer luckily for them im not as stupid as they thought and warned my dad of this behavior, after a second inspector came and found nothing wrong with our unit he then found out the reason it stopped working was a clogged air vent that we managed to clean up and get everything back in working condition and even offered us ways to save money buy installing our own filters I implore you if you want to avoid the BS, Lies and carsalesman mentality please avoid cougar heating and air…

  matt P.★★★★★

• Robert was fast, friendly, and clean doing my annual service. He was informative and knowledgeable about the systems in my home. I would recommend cougar mechanical for all your heating and cooling system services.

  Dave L.★★★★★

• Travis C did a great job diagnosing and fixing the problem.

  Doug P.★★★★★

• Travis C

  Virla V.★★★★★

• DO NOT USE. Since Cougar refused the return receipt request letter to them I am downgrading them to one star ( should be negative) and putting the letter we filed with BBB. On August 13, 2026, Cougar Electronics evaluated our system and noted: “TXV not metering refrigerant right recommend replacing.” On August 17, 2026, your technician, Z. Olsen, returned to our home to execute the repair, noting “Return to repair replace TXV and Meter for 2138.32.” At that time, we paid a total of $2,057.19 for parts and labor. Your technician explicitly stated that $900.00 of that total was allocated strictly for the replacement parts. Upon reviewing our official Carrier Product Registration immediately after the technician left, we confirmed that this unit is fully covered under an active Enhanced Parts Warranty valid through July 28, 2031. Because this component is covered under an active warranty, the $900.00 parts charge was assessed in error. Furthermore, your office has repeatedly refused to provide a line-item breakdown of the final $2,057.19 transaction or verify that an authentic, factory-authorized Carrier TXV valve was utilized. As consumers, we have a right to full financial transparency. Additionally, Carrier corporate policy dictates that the installation of unapproved, third-party aftermarket components can completely void our remaining coverage, which runs for another five years. • A full refund of $900.00 representing the cost of the covered warranty parts mistakenly charged to us. • A fully itemized invoice detailing the remaining $1,157.19 balance, showing exact hourly labor rates and any miscellaneous service fees. • The exact factory part number and manufacturer name for the TXV valve installed in our system to verify Carrier warranty compliance. • Written verification of the warranty claim number submitted to Carrier on our behalf for this work.

  Ginger K.★★★★★

• What a nice knowledgeable, efficient worker Travis c was

  Karen Y.★★★★★

• Travis C. Was very fast and efficient with fixing our heater!! Thanks so much!

  Alisha S.★★★★★

• Dylan did a great job very knowledgeable

  kim F.★★★★★

• Our furnace stopped working, the guy came out to inspect, found a “hole”, and told us we should replace the whole thing for $8k-10k. Had a second opinion and the person just cleaned the clogged duct and everything started working again. Feels like I was going to get ripped off by Cougar. Not sure whether it’s because they have been bought by private equity or what, but this is plain wrong. Be very cautious.

  Dima S.★★★★★

• Professional, thorough, and friendly. Explained findings in a calm and understandable way. Exceptional service at a great price

  Larry H.★★★★★

• Travis C did a great job in a short time for me and now I can stay warm again

  Tom M.★★★★★

• Very professional and friendly. Had a new Hot water heater put in.

  Bonnie L.★★★★★

• The technician Dylan Davis showed up to my home and did HVAC and Hot Water Tank maintenance. He showed up on time and was very friendly and knowledgeable of the maintenance he was doing and explained it all to me. He insured that he cleaned up after himself and wore disposable foot covers while in my home.

  Eugene H.★★★★★

• Travis C thanks for finding the issue. Woks great

  Robert S.★★★★★

• Chase did a great job. Explained what he was doing and what I could do on my end. Pleasant and professional. Highly recommend.

  Joyce V.★★★★★

• THE ENTIRE experience from start to finish with Cougar was an absolute dream. They got our new tabkleas water heater in quick with no fuss and were respectful. They cleaned up their mess and now I have hot water again!

  Charlene T.★★★★★

• I scheduled the service call to repair my dripping frost free hydrant. Jesse showed up on time and I went over what was the problem. He listed and went to work and within no time had it removed and cleaned up, installed the new parts and it worked great. Very great person to work with. I will definitely call them for any problems I have pop up. Thanks Bruce

  Bruce★★★★★

• Travis C has been working on our heating/ac unit which has been a major problem! After multiple control board and thermostat control.problems,.finally solved the problem! Easy to.work.with and just wouldn't give up! Good job!! Thank you, Travis!

  Danny P.★★★★★

• Cougar heating and air did an excellent job. They were over the next day when we called about our issue. The employees were very professional, explained everything and answered every question. They cleaned up at the end of the job and our new system is running great. I recommend them to anyone looking for great quality and service.

  Jamie S.★★★★★

• Travis C was super helpful and fixed our leaking mini split unit. Thank you Travis C for the quick repair! Always superior service with Cougar/Trademark Mechanical!!!

  Nikki B.★★★★★

• Travis came and did a evaluation of our heating and he was here on time he was very personable he answered all of her questions and it appears that everything is good to go right now we're glad he came out to see us

  Robert L.★★★★★

• Chris Williams and Zack Knight were the best of the best! Cougar Heating and Air has been the absolute best.

  madylin C.★★★★★

• Travis C was fast, efficient and fixed our issue. Very happy!

  Stefanie S.★★★★★

• Travis C Rebuilt this unit due to a bad rotor and it's perfect! Phenomenal work Travis C!

  Gary★★★★★

• Wonderful technicians, amazing work.

  Nolan S.★★★★★

• Great company to work with. Worked around my odd schedule to make the appointments work and next day install within a couple hours. I won’t be looking anywhere else for these services!

  C M.★★★★★

• Travis C was punctual, courteous, and knowledgeable. I highly recommend him.

  Mark D.★★★★★

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About Spokane

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.