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Benson Pacific Heating and Cooling Ltd.

HVAC contractor in Kelowna, BC.

In the words of Benson Pacific Heating and Cooling Ltd.

Benson Pacific Heating & Cooling is a locally owned HVAC company serving Kelowna and the Okanagan. We provide residential and commercial heating and cooling services, including heat pumps, furnaces, ductless mini-splits, HVAC repairs, maintenance, and system installations. Our team is committed to quality workmanship, honest recommendations, and reliable service to help keep homes and businesses comfortable year-round.

Trade
HVAC contractor
Business address
2777 K. L. O. Rd #3, Kelowna, BC V1W 4A5, Canada
Telephone
(778) 872-5496
Website
bensonpacifichvac.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.9 (58)

  • Ben and team did a great job installing a Maestro Pro 12 AC unit in my condo. Great communication and prompt service. Highly recommended

    Kirk H.

  • To notch professional service every time!!

    Patrick L.

  • Amazing customer service and service. Would recommend!

    Cyndel M.

  • Was referred by my Nephew, so glad we were. Ben got back to us very promptly and came same day to see what we needed to install an air conditioning unit to our sort of new build. Provided quote next day and had product and installed 3days later. Fast, efficient, pleasant. Very happy with their service! D & R Smith -Kelowna

    DnR S.

  • Top Notch. These are your guys!!!

    Robert L.

  • Fabulous service!

    Allison K.

  • Ben was great to work with—he patiently helped us design the best plan for our townhouse mini-split system, clearly explained everything, and guided us through available rebates. His crew paid close attention to detail and completed the job thoroughly. Timely, honest, and first-class service.

    Jared H.

  • Tristan from Benson Pacific Heating and Cooling came to check why my airconditioning u nit wasn't working. The unit was over 35 years old Instead of telling me that I should buy a new airconditioner Tristan checked wiring of a new thermostat that was installed,found that the wires had been crossed and now it works perfectly. When I got my bill it was more than reasonable so not only did he not try and upset me .The problem was solved and the charge was what another company would have changed just to come out .Thank you so much !

    Melvin

  • Benson pacific helped us navigate through some of the information on current FortisBC rebates, they were very helpful and answered a lot of our questions! I would recommend!

    Marc G.

  • Just had a hot water tank replaced, Ben and Tristan were very professional, easy to communicate with, punctual and tidy. Would not hesitate to use their services again!

    Mike F.

  • The absolute best in Kelowna🎉

    Angie L.

  • Our furnace broke in the middle of winter. Ben and his team worked around the clock to get us heating again. He is articulate, communicative and professional. He patiently provided us with all the information and options for us to make an informed economical decision. He and his team kept our utility room clean and tidy at the end of each workday. We are so glad we have found a company with gold standard! Thank you Ben and team

    Veronica T.

  • Ben and his team are highly intelligent individuals who deliver amazing work and excellent customer service. He is prompt to return calls and to give feedback. I would definitely recommend him for your HVAC needs.

    Tessa K.

  • Our AC Unit was making an absolutely terrible noise and was breaking down every time we had a heat wave. Ben and his team came and fixed it multiple times before advising us to replace the unit. We decided with the help of their expertise, it was within our best interest to have it replaced. He helped us save money and our stress in the long run. Super grateful for these guys.

    Jonah L.

  • Excellent team to work with. Ben is very knowledgeable about his products and government programs available. Total installation only took 2 days, we are very pleased with the new heat pump and A/C.

    Gordon B.

  • Ben and his team were so easy to work with. No hassle, no drama, just a solid heat pump which has been a treasure in this Kelowna summer heat. Ben also kept us up to speed on government rebate programs. Thank you so much Ben and all the best to you and your team!

    Shahdin F.

  • Excellent Service ! My service call turned out to be fairly straightforward, they found the issue quickly , cleaned the unit and refused to charge me ! I would highly recommend this company.

    Karl H.

  • Nothing but praises for this company. Benjamin is great to work and knows his stuff. Definitely would recommend to anyone in the Okanagan looking for heating and cooling.

    Eric R.

  • Ben & team did an incredible job, can't say enough good things. Had a heat pump and furnace installed by them and they were extremely helpful every step of the way, from pricing out and providing pros and cons of different options, to the timely installation, and meticulous help through our Fortis rebate process. Feel very fortunate to have found them!

    Trevor J.

  • Ben and crew were great and easy to deal with, did the job perfectly and on time and charged a reasonable rate! Would highly recommend.

    Gary K.

  • Ben was awesome, from start to finish! He and his team did a great job installing my heat pumps and decommissioning my old equipment. He also helped with the loan and rebate process, which was very much appreciated! Fast, friendly, fair, and knowledgeable. Couldn't ask for a better experience. I wish every trades experience was like this!

    Shawn T.

  • Benson Heating and Cooling was phenomenal. From the service to the price I am very happy with their work and service. Definitely my go to company for anything heating or cooling related!

    jadon V.

  • Fast, efficient and effective. Highly recommend!

    James S.

  • Bens workmanship second to none. He’s very confident at his trade .l would refer Ben and his crew to handle all your HVAC needs !

    Jim F.

  • Ben did a fantastic job swapping out our old oil setup to a mini split setup. Super helpful assisting with the ESP program as well. Would use again in a heartbeat. Cheers.

    Alexandra J.

  • Benson and the team installed our ductless mini split system and we are loving it!

    Bailey L.

  • Benson Pacific provided outstanding service! Their team was prompt, professional, and highly knowledgeable. I highly recommend them for anyone in need of reliable HVAC services!

    Jaspreet S.

  • Seth came out and diagnosed our furnace when it wasn’t heating, it was a simple fix and we were up and running within the hour. Highly recommend Benson and the team!

    Jayden S.

About Benson Pacific Heating and Cooling Ltd.

Benson Pacific's heating and cooling work

Benson Pacific Heating and Cooling Ltd. says it was founded in 2021 for residential and commercial HVAC work in Kelowna. Its work includes heat pumps, air conditioning, furnaces, ductless mini-splits, maintenance, repairs and new system installation.

The company also names furnace repair and installation, AC repair and installation, and indoor-air-quality features among its work. For commercial properties, it offers rooftop-unit installation and repair. Its website says new installations include a walkthrough of the controls and a 10-year workmanship warranty.

Repair, installation and reviews in Kelowna

Benson Pacific has a 4.9 rating from 58 reviews. Reviewers most often mention prompt responses, clear communication, tidy work, installation planning and help understanding rebate information. They also describe repairs that resolved equipment or thermostat issues without unnecessary replacement.

The business is open 24 hours every day. Environment Canada normals for 1981-2010 put Kelowna's average temperature at 9.4 degrees Celsius, with an average high of 14.7 degrees Celsius and average low of 4.1 degrees Celsius.

Heat pumps, mini-splits and rooftop equipment

Heat pumps and ductless mini-splits sit alongside furnace and air-conditioning work in the company's stated service range. The company says it handles repair and maintenance for heat pumps, as well as HVAC installation for commercial rooftop equipment.

Benson Pacific also works with residential systems, including air-conditioning and furnace installations. Its stated indoor-air-quality work is part of the broader heating and cooling offering.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Kelowna

About Kelowna

Population144,576 (2021)
Average yearly snowfall25 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.