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BETLEM RESIDENTIAL Heating & Air Conditioning

HVAC contractor in Rochester, NY.

In BETLEM RESIDENTIAL Heating & Air Conditioning's own words

At Betlem Residential Heating and Air Conditioning our mission is to ensure the comfort of you and your family. We have brought the best in comfort control to the Rochester area for over 100 years, and excel at providing our customers with highly efficient, reliable and affordable heating, air conditioning and indoor air quality products. We service, repair and install every type of system available for home heating and cooling, from the most common to the most complex. Our vast experience as HVAC contractors has given us the knowledge and experience to confidently offer the right product for your home.

Trade
HVAC contractor
Business address
704 S Clinton Ave, Rochester, NY 14620
Telephone
(585) 271-4328
Website
betlem.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
NY register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 (684)

  • Technician was polite, patient and great at explaining the issues that were involved. Said main office would call with the estimate for the part by the end of the day.

    Jennifer B.

  • The technicians were very professional and thorough. They took their time and inspected the entire furnace. When they were done they reviewed everything with us.

    Paul R.

  • Wyatt is very thorough with his inspection and cleaning of our furnace. He also explains what he is doing and is a good communicator. Appreciated the detailed service report Wyatt provided on what he did.

    Chuck D.

  • The tech came out to do maintenance on furnace. He was very nice and professional. He talked about best practices for vents and returns. I would request him next time!

    Marie R.

  • Phillip did a great job cleaning the boiler He was friendly and professional.

    Bill S.

  • Nick came in to do our annual maintenance on our furnace. He performed these sevices in a complete & efficient manner. He also answered a number of questions I had regarding the A/C system & Hot Water heater.

    Richard R.

  • I was very happy with the gentleman you sent. He is fast, efficient and did a great job. I would deffinatly have no problem if you sent him again.

    Karen Z.

  • Josh was very professional and knowledgeable . He was very gracious in answering my questions and gave me helpful advice.

    MA D.

  • Did a good job and was knowledgeable

    Nancy Z.

  • The technician was professional and friendly. He explained everything he was going to do before doing it; and then explained what he did and his opinion as to the condition of both the furnace and a/c unit. Very satisfied with this service.

    Donna B.

  • Technician was great. Called ahead. Arrived when expected. Very polite. Quite pleased.

    Charles H.

  • Phil Sanchez was friendly, thorough, and nice to have come by. I appreciate that I can rely on Betlem to maintain my aging equipment.

    Eric W.

  • Our technician was very professional. He answered all my questions on the invoice-explained them in detail. I used my $10 off coupon for this annual service call. Thank You at Betlem!

    Lynn E.

  • Very professional. Helpful when I had questions. Good experience.

    Peter B.

  • Well done; correctly done.

    Edward R.

  • PRICING QUOTED WAS NOT PRICING CHARGED,WILL NOT USE EVER AGAIN.RUDE

    Paul S.

  • Brandon was the best BETLEM RESIDENTIAL technician who serviced my furnace in the yearly service visits since installation in 2013.

    Jim D.

  • Betlem replaced my 30 yr old furnace and 13 yr old air conditioner. Everyone I worked with was great! They answered all questions quickly and professionally. From the very beginning I felt they were selling me what I needed as opposed to what they had. Installation day went smoothly and the two technicians were kind and courteous. The first to arrive even made sure to ask me if my dogs would be safe when they were going in and out the door (the dogs stayed with me behind a gate) before getting to work. I was recommended Betlem and I would definitely recommend them to anyone else.

    Crystal R.

About BETLEM RESIDENTIAL Heating & Air Conditioning

BETLEM RESIDENTIAL Heating & Air Conditioning has served Greater Rochester since 1923. The company focuses on residential heating and cooling work, including air conditioning, heat pumps, indoor air quality, furnace repair, HVAC installation, ductless mini-splits, maintenance and seasonal tune-ups.

Heating and cooling work in Rochester

The company says it handles repair, service and installation for home heating and cooling systems, including boiler repair and same-day furnace and air-conditioning repairs. It also names Bryant and York among the brands it works with, and offers financing.

Rochester homes use utility gas for heat in 72% of housing units, per the American Community Survey. NOAA normals for 1991-2020 put Rochester's average temperature at 48.9°F, with an average high of 57.9°F and average low of 40.0°F.

BETLEM RESIDENTIAL’s rating, reviews and availability

BETLEM RESIDENTIAL has a 4.8 rating from 684 reviews. Reviewers most often mention technicians who explain their findings, inspect furnaces thoroughly, complete maintenance and cleaning work, and communicate clearly about equipment condition and next steps.

The company is open 24 hours a day, seven days a week, and says it provides 24/7 repair service. Its website also describes emergency repair and preventive maintenance as part of its work.

NATE-certified technicians provide the company’s 24/7 repair service.

Furnace maintenance and system care

Recent reviews describe furnace inspections, boiler cleaning, annual maintenance and discussions of air-conditioning equipment and water heaters. The business’s stated range of repair, maintenance and installation services gives Rochester homeowners a single contractor for routine system care and urgent heating or cooling calls.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Rochester

About Rochester

Population206,108 (2025)
CountyMonroe County
Average yearly snowfall94 inches
Heating degree days6,426
Most common heating fuelUtility gas

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.