BETLEM RESIDENTIAL Heating & Air Conditioning | Rochester, New York

Trade

HVAC contractor

Business address

704 S Clinton Ave, Rochester, NY 14620

Telephone

(585) 271-4328

Website

betlem.com

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

NY register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 (684)

Technician was polite, patient and great at explaining the issues that were involved. Said main office would call with the estimate for the part by the end of the day.

Jennifer B.
The technicians were very professional and thorough. They took their time and inspected the entire furnace. When they were done they reviewed everything with us.

Paul R.
Wyatt is very thorough with his inspection and cleaning of our furnace. He also explains what he is doing and is a good communicator. Appreciated the detailed service report Wyatt provided on what he did.

Chuck D.
The tech came out to do maintenance on furnace. He was very nice and professional. He talked about best practices for vents and returns. I would request him next time!

Marie R.
Phillip did a great job cleaning the boiler He was friendly and professional.

Bill S.
Nick came in to do our annual maintenance on our furnace. He performed these sevices in a complete & efficient manner. He also answered a number of questions I had regarding the A/C system & Hot Water heater.

Richard R.
I was very happy with the gentleman you sent. He is fast, efficient and did a great job. I would deffinatly have no problem if you sent him again.

Karen Z.
Josh was very professional and knowledgeable . He was very gracious in answering my questions and gave me helpful advice.

MA D.
Did a good job and was knowledgeable

Nancy Z.
The technician was professional and friendly. He explained everything he was going to do before doing it; and then explained what he did and his opinion as to the condition of both the furnace and a/c unit. Very satisfied with this service.

Donna B.
Technician was great. Called ahead. Arrived when expected. Very polite. Quite pleased.

Charles H.
Phil Sanchez was friendly, thorough, and nice to have come by. I appreciate that I can rely on Betlem to maintain my aging equipment.

Eric W.
Our technician was very professional. He answered all my questions on the invoice-explained them in detail. I used my $10 off coupon for this annual service call. Thank You at Betlem!

Lynn E.
Very professional. Helpful when I had questions. Good experience.

Peter B.
Well done; correctly done.

Edward R.
PRICING QUOTED WAS NOT PRICING CHARGED,WILL NOT USE EVER AGAIN.RUDE

Paul S.
Brandon was the best BETLEM RESIDENTIAL technician who serviced my furnace in the yearly service visits since installation in 2013.

Jim D.
Betlem replaced my 30 yr old furnace and 13 yr old air conditioner. Everyone I worked with was great! They answered all questions quickly and professionally. From the very beginning I felt they were selling me what I needed as opposed to what they had. Installation day went smoothly and the two technicians were kind and courteous. The first to arrive even made sure to ask me if my dogs would be safe when they were going in and out the door (the dogs stayed with me behind a gate) before getting to work. I was recommended Betlem and I would definitely recommend them to anyone else.

Crystal R.

In the business's own words

At Betlem Residential Heating and Air Conditioning our mission is to ensure the comfort of you and your family. We have brought the best in comfort control to the Rochester area for over 100 years, and excel at providing our customers with highly efficient, reliable and affordable heating, air conditioning and indoor air quality products. We service, repair and install every type of system available for home heating and cooling, from the most common to the most complex. Our vast experience as HVAC contractors has given us the knowledge and experience to confidently offer the right product for your home.

Good to know

Installation service
Repair service

About BETLEM RESIDENTIAL Heating & Air Conditioning

In business since 1923, BETLEM RESIDENTIAL Heating & Air Conditioning operates in Rochester, New York.

The company handles cooling repair and installation, furnace and heating repair, heat pumps, mini-splits, and maintenance. It says its technicians hold NATE certification, works on brands such as York, Bryant, Lennox, American Standard, and Rheem, takes emergency calls 24/7, and mentions financing.

Google lists hours as open 24 hours, 7 days a week.

Rochester homes have a median build year of 1938, and 87% were built before 1980. NOAA climate normals put Rochester at 6,426 heating degree days and 608 cooling degree days a year.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Rochester

About Rochester

Population	206,108 (2025)
County	Monroe County
Average yearly snowfall	94 inches
Heating degree days	6,426
Most common heating fuel	Utility gas

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.