Biggs Service Company
HVAC contractor in Amarillo, TX.
In Biggs Service Company's own words
Biggs Service Company, located in Amarillo Texas, delivers premier air conditioning repair service, heating repair service and home appliance repair service to the Texas Panhandle. Our mission to maintain our role as the leading HVAC contractor of the Texas panhandle is job one. Commercial refrigeration, restaurant equipment repair, HVAC installation and 24 hour service protect your home, business or restaurant. Commercial and residential, we are a leader in cutting edge technologies for heating, air conditioning, home appliance and refrigeration systems. Monitored Air Quality, use of Green Energy Ozone Friendly refrigerants, and top-rated Energy Star certified products provide peace of mind to our client and a clean safe environment.
- Trade
- HVAC contractor
- Business address
- 6900 I-40 Ste 180, Amarillo, TX 79106
- Telephone
- (806) 349-1096
- Website
- biggsservice.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Very friendly and responsive. Gave options, showed us what was physically wrong so we know what to look for if we have additional problems, encouraged us to price a new one while they get more information to repair our existing one. Very fairly priced. They were the second place we called, they will be the first next time!
Brandy W.
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Called them this morning and needed a fridge fixed. He explained toe what all he was going to do and what it was going to cost me. I appreciated that he was honest and didn’t waste our time. We ended up having to buy a new fridge cause of the parts coated just as much. Next time I need anything done I will be calling him back!
Kinsey P.
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Edit to my original post since the owner came to her house and asked us to take it down. We have used this company's services once in the past but during this job he no called/no showed the appointment he scheduled and told my grandmother that she should've reminded him to come because he was very busy. He then charged my grandma a total of $395 for the diagnosis and the water valve replacement for the icemaker. My grandmother attempted to get some of the cost comped ($30 out of the $90 total for the diagnosis) since he no called/no showed her. He then charged her an extra $30 during the repair process on top of charging her for vacuuming behind the fridge. We would've been willing to vacuum if he asked us first. After he left, the icemaker still didn't work. Then, when she told him it didn't work, he told my grandmother he knew it wasn't going to work, and now we probably needed to replace the icemaker, which could cost another $250. Turns out, when I went over there to look at it again, he left the icemaker unplugged. Two days after I posted my objective as a possible review, the owner proceeded to call my grandmother and when she didn't answer, he showed up at her house unannounced to ask her to take it down. Thankfully, I was there and talked to him instead. The owner proceeded to apologize and correct us on our review. He then commended himself on his hard work. When I reminded him that we were more upset by his unprofessionalism (as he displayed showing up at her house uninvited) he told us he was sorry and that he views my grandmother as a mother and didn't intend any offense. This ordeal has made my grandmother very uneasy, and she is now afraid to be home alone. I write this review to state my honest opinion, not to discredit Biggs Service Company's work. At the end of the day, the icemaker did work again even if a couple of adjustments had to be made after he left. However, the unprofessionalism that the owner displayed has not only made us both uncomfortable to make further reviews but has encouraged us to seek business elsewhere. Do with this information as you will, but a message to the owner do NOT show up at my grandmother's house again. She doesn't wish to do business with you anymore and the review will stay up.
Chase H.
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I described my fridge being a Kodiak told him it is in my bus and I can come to him, he said he doesn't have a office to come to, I said again I can come to you, he said he hasn't even heard of a Kodiak refrigerator and then he asked if it is ac or DC I said DC and I needed a rv place to find repairs. I said I need a fridge guy. I asked what is the difference between a AC and a DC then he eventually just hung up on me. I called back to find out the difference between the two and he hung up again so I left him a message. $90 or $99 for diagnosis and then $300 or more after...im sure he is good at what he does but he is not good at people skills....
Terry D.
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Very professional. Saving me hundreds, of course, recommend at any cost.
Steve C.
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nice man who came to repair my oven, it was a minor issue which was addressed easily. That said, he was very helpful and the charge was limited to just the house call amount.
Dena S.
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Greg Biggs is very knowledgeable about refrigeration systems from 30+ year old systems to newer ones. I would also trust him with other appliances. His work is thorough and meticulous. He solved a defrost problem on our ancient GE side by side refrigerator/freezer. With his insights into how to adjust freezer/refrigerator temps, the unit is working better than it ever has before. Strongly recommend him for appliance repairs.
Harry H.
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The gentleman that attempted to repair my refrigerator/freezer was not professional and consulted Google for help. He may be able to repair something minor but don't count on anything more.
craig L.
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Paid 150.00 dollars for him to tell me to unplug my fridge. I do not recommend
Faruk J.
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I called this company yesterday for washer repair. I was scheduled for service between 3-5 today. They were a no show/no call until 7:15. He offered to come out at that time of night which I agreed. I asked him about the appointment and he chuckled and said "jobs". Then he said that as I was disappointed (I never said I was disappointed) he said "Let's not. I will allow you to find someone else". Very unprofessional.
Bobbi M.
About Biggs Service Company
Biggs Service Company's air conditioning and heating work
Biggs Service Company names air conditioning repair, heating repair, and appliance repair among its work in Amarillo. The company also describes HVAC installation, commercial refrigeration, restaurant equipment repair, and work for both residential and commercial customers.
Biggs Service Company offers AC repair, furnace repair, heating maintenance, and HVAC repair, including tune-ups, cleaning, troubleshooting, and preventive maintenance. It also names mini-split ductless systems, heat-pump cooling, and indoor-air-quality humidification.
Amarillo heating and cooling context
In Amarillo, utility gas heats 63% of housing units, per the American Community Survey's 2024 figures. NOAA normals for 1991-2020 put the city's mean temperature at 57.2°F, with an average high of 71.6°F and an average low of 42.8°F.
The company says it provides 24-hour service. Its stated Amarillo-area work includes heating, air conditioning, refrigeration, restaurant equipment, and appliances rather than a single equipment line.
Biggs Service Company's rating and reviews
Reviewers often mention responsiveness, repair explanations, options for replacing equipment, and pricing; feedback also includes concerns about communication and appointment follow-through.
Hours are shown as open 24 hours every day of the week. The company's named work includes commercial refrigeration and restaurant equipment repair alongside its HVAC repair and installation services.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Amarillo
About Amarillo
| Population | 205,130 (2025) |
|---|---|
| County | Potter County |
| Average yearly snowfall | 17.2 inches |
| Heating degree days | 4,200 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.