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Cactus Cooling & Heating

HVAC contractor in Dallas, TX.

In Cactus Cooling & Heating's own words

CACTUS COOLING & HEATING specializes in heating and air conditioning repair and a range of other HVAC services in the Dallas, TX, and Forth Worth area. Our team of professionals is adept at handling indoor air quality and ductless mini-split services. We also provide furnace repair and replacement, as well as air conditioner maintenance. Offering competitive prices, we can manage AC system installs, replacements, maintenance, and all necessary repair work. With our long-standing presence in Dallas, we have established a reputation built on trust and consistent hard work.

Trade
HVAC contractor
Business address
2530 W 10th St, Dallas, TX 75211
Telephone
(214) 817-0448
Website
cactuscoolingheating.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 (141)

  • I cannot thank Cactus enough for everything. Jake, Juan, and Marcelino went above and beyond. They helped with insurance, came out on a holiday weekend after the insurance’s vendor rendered my unit inoperable, replaced a unit, and afterwards they identified an issue caused by another vendor a couple years prior. They fixed that too! There are not many companies that take pride in their work like Cactus. Allow this review to provide peace of mind that you will not go wrong choosing Cactus.

    Rebecca W.

  • I had two complete new systems installed, consisting of a 4 and 2.5 ton units. From the very beginning, Marcelino (business owner) was great to deal with. From the quote process, answering all my questions, onsite the morning of my install and in providing excellent customer service by sending someone back to rectify a minor issue I noticed when I inspected their work. Marcelino’s crew, consisting of Juan, Leo and Juan were fantastic. I believe they did a very good job on my installs. They definitely take pride in their work and care about the end product. I’m very happy that I hired Cactus for this job and would hire them again in the future when needed.

    Jeffrey W.

  • The turn around service was remarkable. Juan fixed the problem quickly and had us back up in no time!! When you're looking for a great company for your HVAC needs look no further!

    Vanessa B.

  • marcelino and crew are the best..have known them for about 10 years now...will have them do my future work on our properties. if youre looking for cheap, youre in for trouble...go with quality and someone that will come back if any issues arise.

    Haji H.

  • Thank you for coming so quickly!

    Sarai R.

  • The men did a fantastic job I’m happy the wife is happy thank you so much for helping us will share to others who need help

    Eric K.

  • Great customer service! Got us up and running with a new HVAC system in under 72 hours during a heat wave! Great communication the entire process! Reasonable pricing to match! We will be using Cactus for all our HVAC needs!!!

    Rianne H.

  • Mike Hernandez was great to work with. Considering a maintenance plan with this group.

    Arturo E.

  • Came out pretty quickly and fixed our problem almost as fast.

    martin R.

  • Wow! They came right away and fixed the problem. Very courteous and thorough. Glad they replaced one of our systems last year.

    Robert C.

  • Great service. Got there quickly and fixed the issue quickly. Mark Hernandez was great.

    Otto D.

  • A/C stopped blowing cool air late Sunday afternoon, on the hottest day of summer. Someone from Cactus came within a couple hours of calling them. Our tech happened to be the owner and he was great. Helpful, thorough, honest and a good communicator, he explained what the prob was & why it happened. He then advised how to remedy the issue, as well as how to keep it from happening again, when he could have recommended expensive solutions that his company could provide. When then spoke about the overall condition of our HVAC system & he made very wise suggestions for the future. Overall, a great experience.

    Smitty S.

  • Marcelino and team are awesome! They've corrected a shoddy installation by another company, and literally came out first thing on a Sunday morning when we had a clogged drain line so that we didn't go without air on one of these 108 degree days. I recommend them to my clients as a real estate professional, and use them personally. They're fantastic!

    Melissa O.

  • Greatly appreciate Mark coming out being on time being informative and being efficient with the task that was needed for my family and I to regain complete Comfort Within our home

    Quince H.

  • Very pleased! Fast and courteous

    vickie K.

  • Mark Hernandez was super helpful.

    Todd T.

  • Very professional trustworthy. And on time. I have used the service in the past and they never fail.

    mirabelle V.

  • So helpful and patient to answer all my questions and not just answering it but made sure I understood what I was asking about. The fact that my AC stooped cooling in the night and I texted,surprisingly got a respond and they sent out a technician before 8 in the morning was great. I will definitely recommend.

    Pep D.

  • Marcelino and his team did a fantastic job and replaced our entire AC system in just a day and half! VERY impressive! Thank you!

    Weldon A.

  • Good service! and very communicative. They worked fast! I'm giving 4 stars cause of one small thing. Usually companies would subtract their service fee from the labor fee but they added the service fee on top the labor fee. I wish I had known this prior.

    Temi C.

  • Thanks for your prompt and professional service!

    Steve K.

  • Service was excellent, all maintenance and any work required explained. Clear and exact pricing, affordable service plans.

    Richard C.

  • Thank you, Calvin’s Climate Air Conditioning & Heating! Your same-day service, quickly diagnosing and repairing both of my AC units, was incredibly impressive and greatly appreciated. The technicians were professional, respectful, and honest. The pricing was fair, and I felt confident the repairs were done right the first time. Excellent customer service, quality workmanship, and fair pricing. They’ve earned my business and will be my first call for any future HVAC needs

    Aaron Z.

  • Great service from Cactus. We had an AC emergency leaving us with no AC during 100 degree days and they were able to fit us in the calendar quickly to get us back up and running. Marcelino was great. He was very knowledgeable and knew right away what the issue was and how to fix it. He gave great advice on how to prevent future issues. I will definitely be using Cactus again when needed.

    Kevin B.

  • Very professional

    Virginia D.

About Cactus Cooling & Heating

Cactus Cooling & Heating names ductless mini-splits among its work in Dallas, alongside air-conditioning and furnace service. The company says it handles HVAC repair, AC repair, furnace repair, installation, maintenance plans, tune-ups, and commercial work.

Mini-splits, air conditioning, and furnace work

The company describes repair and installation as work for which customers receive the full cost before the job begins. It also offers financing and says its team has a combined 20 years of experience. Its stated installation brands include Trane, Rheem, Carrier, Goodman, Lennox, Bryant, York, American Standard, Mitsubishi, and Daikin.

Cactus Cooling & Heating advertises a 10 year warranty. Its published hours are open 24 hours every day, and it describes emergency availability as 24/7.

Dallas HVAC work and customer ratings

Cactus Cooling & Heating has a 4.9 rating from 141 reviews. Reviewers most often mention quick arrival, repair turnaround, communication, system replacements, and follow-up work after an installation or repair.

In Dallas, electricity heats 65% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 give Dallas a mean temperature of 66.8°F, an average high of 77.3°F, and an average low of 56.2°F.

The company names Dallas as its service area and includes both maintenance and single tune-ups among its work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Dallas

About Dallas

Population1,329,491 (2025)
CountyDallas County
Average yearly snowfall1.6 inches
Heating degree days2,162
Most common heating fuelElectricity

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.