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Carpenter Heating Cooling Plumbing & Electric

HVAC contractor in Columbus, OH.

In Carpenter Heating Cooling Plumbing & Electric's own words

Carpenter Heating Cooling Plumbing & Electric is Columbus and Central Ohio's premier service company founded by former Ohio State and NFL player Bobby Carpenter. Our licensed, bonded, and insured technicians provide 24/7 emergency service for residential heating, cooling, plumbing, and electrical needs. Services include HVAC repair, maintenance and installation, furnace and AC service, plumbing repairs, electrical work, panel upgrades, and rewiring. Top-rated with a customer-focused approach, we offer same-day service, free detailed quotes, upfront and transparent pricing, and satisfaction guarantee. Join Carps Club for exclusive benefits. Trust Carpenter for professional, reliable service throughout Columbus and Central Ohio.

Trade
HVAC contractor
Business address
2295 S High St, Columbus, OH 43207
Telephone
(614) 456-7828
Website
carpentercolumbus.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
OH register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.7 (58)

  • Going with Carpenter for our new heat pump saved us a lot of money. The technicians were professional and prompt. To be honest, there were a few hiccups after installation but the company was very responsive making things right. Think about it, Bobby isn't going to put his name on it and accept a company culture of wronging people. Last thing, the manager of a company offering another quote was *shocked* how low Carpenter's quote was.

    Doug

  • I used to love this company! They have started to care less about their customer which is unfortunate. Quick story, had them repair an AC unit in my attic and they did not connect the pump correctly which resulted in flooding in my ceiling and walls. They attempted to remedy but the repairs were not quality and I asked if they could reimburse me for my out of pocket repair costs or if they could put this issue through their insurance and they said no. I added a star for responsiveness as they usually are very quick to service but if you are looking for quality of work and quality of customer service...maybe look elsewhere.

    Greg K.

  • Cannot stress enough, How professional and well this company has treated my family… Always quick to respond and very efficient with their repairs… MJ was my most recent technician and did an excellent job… Quickly and effectively got the job done on our repair

    Adam S.

  • I had MJ today to perform my winter check up on furnace! He was on time, very impressive and important for me! He spent a long time on service and informed me what he did to make sure we are safe! He was efficient and kind! That’s why I call Carpenter

    Marian O.

  • Greg came today for service on my air conditioner. He did a great job checking the system for problems and correcting the issue. He is very friendly and knowledgeable. Thank you Greg and Carpenter!

    Kim W.

  • Called at 10:30 AM......problem solved by 11:15 AM. Can not say enough about the great service. Highly recommend to anyone.

    Gary D.

  • Please get a second opinion. I saved $4100!!! I’m a resident of Delaware, Ohio and used this company for a possible clog. First trip out, I reported a clog because a toilet back up. The kid did not even investigate my lateral for a clog. He told me I had a leak and proceeded to “fix” it (I had to wait for him to go shopping because he wasn’t prepared) and charged me $350 for the service. After he was done he told me there was another issue and the problem was not fixed. Second trip, this time a different kid came with a snake for the clog and a camera to inspect the pipe. After about 30 min of running he snake he decided I had a collapsed pipe and it needed to be replaced, charged another $350. He had to come back out because he didn’t have all the tools for the job(not prepared). Got a quote for $4100 to fix the collapsed pipe(PVC). Luckily I got a second opinion, I got the city involved because there was a question on property line. They came out and were prepared for the job! The blew past the “collapsed pipe” and all the way out to the sewer in the street. They found no collapsed pipe and the “clog” was standing water… I called to see how their bosses felt about this false diagnosis, of course they doubled down and would not admit they were wrong. They were perfectly fine with charging me for a repair that was not needed. I wouldn’t call this company to replace a water line under the sink. Please if you have used them or plan on it, call another company just in case. Saved me $4100!!!!

    Ryan L.

  • Thorough, professional and affordable. I highly recommend this business.

    Gib B.

  • I had carpenters come for plumbing work. After they got here, i highly regreted calling them. They didnt know what they were doing. It took 4 hours to snake out my main line. They had no paperwork. Didnt wear company shirts that they were from Carpenters, plus no ID. Just two 25 yr old wanna be plumbers in training. They left some of their equipment at my home and refused to come back and pick it up. Both employees said it wasnt theirs. It wasnt something that i had prior to the appointment which they were 20 minutes away from my home but took them 90 minutes to arrive when Nancy from service said they were enroute. I will pass the word to all my friends, coworkers and neighbors to save your money and go with a large licensed plumbers like MILLER RANNEY CANTRELL PLUMBING. They get the job done fast accurate and dont get lost plus have a truck stocked so no going back to the shop!!

    Beth W.

  • Great people and service. I received multiple quotes and options to address my current and future needs. The installation crew was extremely professional. When it is time to replace my 2nd unit I will be calling Carpenter!

    Anthony S.

  • Used Bobby Carpenter for a new AC unit. Got a great deal for an entire new setup. The crew was very knowledgeable and got us up and running in no time. Highly recommended!!!

    DegenSportsGuys

  • Carpenter’s technician Nicole arrived and went straight to work. She answered all my questions. Her responses were knowledgeable and she provided as much detail as I needed. Very friendly; made me feel confident that I had chosen the right company to remove a garbage disposal and install a new one.

    Debra T.

  • Very reasonable pricing and thorough service. Used for my business and will use for my home AC and heating service and maintenance. Highly recommended!!

    Reynoldsburg C.

  • Great team, great communications, great service great value. Highly recommend.

    John R.

  • I needed an AC person cause my AC froze and was blowing hot air. Mike came out and explained my problem and some possible solutions for the future. He informed me of options on my furnace which is getting very old. Didn't try to sell anything but he was so informative, I will be calling him and the company this fall when looking to purchase new units.

    Kim H.

  • Had Michael H out to my house once in the winter time on Christmas Eve for my furnace and now again to service my air conditioner. He went above and beyond to make sure things were working both time and he was very helpful and professional.

    brutus695

  • Our story will echo most of the other reviews here. Excellent people and service. We originally contacted a very "advertised" HVAC company when our furnace stopped blowing warm air. Their tech looked at the furnace for 15 minutes and told us it would cost nearly $5000 to repair - so we might as well buy a new one. Carpenter's techs Derek and Greg worked on it for 2 hours and it runs perfectly now. There was no need to buy a new one. If you want honest, hard-working people to help - then look no further than Carpenter.

    Dan C.

  • I am very pleased with the work done, by Nichole, from Carpenter’s. She was very friendly and professional. When we are in need of a plumber again, I will definitely call and ask for Nichole. Beverly R.

    D.K. R.

  • Hired this company to create an exterior wall dryer vent. They came quickly after my call, were super professional and efficient in their quoting and price was reasonable relative to other outrageous ones I’d received. When I called to schedule the service, they were able to send out the next day the same tech who did the quote. He was on time, did a good job, and cleaned up after himself. Super happy. Will use Carpenter again for other services.

    Tamara P.

  • I called this company at 7am today to install 3 lights and by 10am this same morning they were in... I'm gonna use this company again. The guy was really nice, down to earth and the price was right.

    Amber S.

  • Great team to work with. Fixed and up and running again. Thanks !!

    Jamie Z.

  • Very professional, great service from the office staff and Mike the Install Technician. Price is very competitive.

    Cle E.

  • Great service. Our sales/technician Nicole fantastic. She was friendly and knowledgeable. It was easy to schedule a quote and install. Everyone we dealt with was friendly, and provided an overview of what they did. Great pricing on top of it all. They guarantee their work and were quick to respond when we sprung a leak from a faulty pipe. My one recommendation would be to further educate the on-call company to provide better communication and updates. I did have to reach out a few times to get updates. I will be reaching out in the future for any additional HCPE needs.

    Chad B.

  • Nice folks but the person who showed up to fix my plumbing problem seemed to have a significant lack of stock in their truck. This impaired the ability to fix or replace parts of the project. They did respond immediately on a Friday afternoon to my home when I developed a leak.

    Brian G.

  • Nicole was professional and did a fine job with my plumbing problem. This company will be my go-to folks for plumbing problems.

    Elizabeth M.

About Carpenter Heating Cooling Plumbing & Electric

Heat pumps, mini-splits and HVAC repair

Carpenter Heating Cooling Plumbing & Electric includes heat pumps and mini-split systems among its HVAC work. The company says it handles furnace and air-conditioning equipment, HVAC repair, maintenance, and installation for residential customers.

Its website says Bryant systems are its primary installation line, while Trane and other customer-selected brands can also be installed. It also describes annual maintenance and 24/7 emergency assistance, alongside plumbing, drainage, electrical work, panel upgrades, and rewiring.

Columbus heating and cooling work

For Columbus homes, utility gas heats 63.9% of housing units in 2024, per the American Community Survey. The company also says it provides commercial drain services, in addition to its residential HVAC work.

Columbus has a 53.1°F mean temperature, a 63.3°F average high, and a 42.9°F average low in the 1991-2020 NOAA normals. Carpenter Heating Cooling Plumbing & Electric states that it can provide labor coverage for about 30 days.

Rating, reviews and 24-hour availability

Carpenter Heating Cooling Plumbing & Electric has a 4.7 rating from 58 Google reviews. Reviewers often mention quick responses, professional technicians, clear explanations, and efficient repairs or installations; some also describe dissatisfaction with work quality, pricing, or follow-up outcomes.

The business is open 24 hours a day, seven days a week. That schedule accompanies its stated emergency HVAC assistance and its repair, maintenance, and installation work.

The company says its technicians are licensed, bonded, and insured.

Its website identifies Columbus as its service area.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Columbus

About Columbus

Population938,396 (2025)
CountyFranklin County
Average yearly snowfall23.6 inches
Heating degree days5,320
Most common heating fuelUtility gas

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.