Chapman's Quality Comfort
HVAC contractor in Gilbert, AZ.
In Chapman's Quality Comfort's own words
Chapman’s Quality Comfort is a family- and veteran-owned HVAC company serving homeowners throughout the Phoenix Valley. We provide dependable air-conditioning and heating repair, system installation, preventive maintenance, ductless mini-split solutions, insulation services and energy-efficient heat-pump upgrades. Our team is committed to honest recommendations, quality workmanship and personal service that makes every customer feel like part of the family. Chapman’s Quality Comfort is licensed in Arizona and participates in the Efficiency Arizona qualified contractor network.
- Trade
- HVAC contractor
- Business address
- 2478 S Nielson St, Gilbert, AZ 85295
- Telephone
- (623) 227-8913
- Website
- chapmansqualitycomfort.com
- Hours
-
- Monday7:00 am - 7:00 pm
- Tuesday7:00 am - 7:00 pm
- Wednesday7:00 am - 7:00 pm
- Thursday7:00 am - 7:00 pm
- Friday7:00 am - 7:00 pm
- Saturday7:00 am - 7:00 pm
- Sunday7:00 am - 7:00 pm
From the business's Google listing, checked Oct 2026
- Register
- AZ register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Fast service. knowledgeable staff. The guys that came were very nice and easy to have around. 5 stars in our opinion!
Ron K.
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Very honest, dependable, and trustworthy. I will ALWAYS use Champman Quality Comfort for my HVAC needs. Give them a try, don't think you'll be disappointed. Proud Veteran owned and operated.
Harlan S.
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Knew what to do, had the parts to repair in truck. Very good experience.
dick S.
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Tito was a very nice person, will ask for him again if we need to
Roselinde M.
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Very courteous, pleasant workers
Dorothy W.
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I would highly recommend Marcus Chapman who gave us an on time and knowledgeable appointment. He was thorough in taking pics in the attic and showing us our vent system and age of our Heat Pump System! He had great ideas for a problem in an extra bedroom. Then stayed to put in a New Google Nest digitally controlled Thermostat! He was very pleasant and affordable! We decided to make an annual appt for home with CHAPMAN QUALITY COMFORT! DEB & ED
Debra S.
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Major storms this summer filters and water drainage caused water shutdown value to stop in time. Was able to wet vac pan and basics but the fuse in the unit was the issue that Chapman’s found in less than an hour. Tito was the very professional Tech onsite. Good experience in still a very hot summer.
Doug W.
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Very knowledgeable still feel low on freon but tech didn't think so feels there is a restriction. I don't disagree except for system working quite well.
Dennis M.
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Best in the game !
CJ S.
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They have gone above and beyond to get my air conditioner working as my wife has Alzheimer’s they have scheduled service at 7 am and after 5 pm to get the air working
Pat W.
About Chapman's Quality Comfort
Ductless mini-splits and heat-pump upgrades sit next to everyday repair work at Chapman's Quality Comfort, a family- and veteran-owned HVAC company in Gilbert, Arizona. The company says it handles air-conditioning and heating repair, system installation, preventive maintenance and insulation. It describes its approach as honest recommendations and personal service.
Heat pumps and mini-splits in an electric-heat town
Per the American Community Survey (2024), electricity is the main heating fuel in 55% of Gilbert homes. The median home there was built in 2003. NOAA normals for 1991-2020 give the city a mean temperature of 71.8°F, with an average high of 85.6°F and an average low of 58.0°F.
The contractor's Google categories read as a full-line shop: air conditioning contractor, air conditioning repair service, furnace repair service, heating contractor and insulation contractor. It also lists itself as a Mitsubishi dealer, which fits its ductless work. Chapman's Quality Comfort names maintenance and a basic tune-up among its services, and it advertises financing through Synchrony Financial.
What customers say
The hours run from 7 am to 7 pm every day of the week, Sunday included.
Reviewers most often mention technicians who arrive on time, diagnose the fault quickly and have the parts on the truck. Several also describe walk-throughs of the attic and ductwork, and a willingness to schedule around urgent cooling problems in summer heat.
The company says it is licensed in Arizona, participates in the Efficiency Arizona qualified contractor network and is a Mitsubishi dealer.
For Gilbert homeowners weighing a repair against a heat-pump replacement, the tune-up and maintenance visits are the lower-commitment way to have the existing system looked over first.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Gilbert
About Gilbert
| Population | 287,285 (2025) |
|---|---|
| County | Maricopa County |
| Heating degree days | 1,307 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.