Dawn till Dusk Air Conditioning & Heating, Inc.

Trade

HVAC contractor

Business address

90 N William Dillard Dr c117, Gilbert, AZ 85233

Telephone

(480) 292-2763

Website

dawntillduskac.com

Register

AZ register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.6 ★★★★★ (25)

• Ken and his team consistently provide professional, honest, and efficient service. I've trusted this company with my heating and air conditioning repairs and replacements for over 20 years, and they have never disappointed. Their workmanship, reliability, and customer care are outstanding. I can't say enough good things about them and highly recommend their services.

  S P.★★★★★

• Ken, Dawn, Mason, Eric and the rest of the team at Dawn 'till Dusk are the good kind of people that you want to do business with. They’re simply, honest trustworthy people. They’ve been caring for my 28-year-old A/C units for over 20 years. Whenever we have to call them out to service a down unit, they come out quickly, and just service the unit. No BS, and no upselling… they just fix it. They save me money every time. They’re one of the companies that you just love recommending to anyone who will listen. You know, when you say, “I got a guy,” well, you need to make Dawn ‘till Dusk your A/C guy!

  Dean D.★★★★★

• Great to discuss problems and solutions. Always has good options. Easy to work with and honest pricing. I’ve been using Ken and his service for over 10 years.

  Matt F.★★★★★

• We just wanted to give a shout to Ken from Dawn till Dusk Air Conditioning!😄 Ken has been servicing our air conditioners for 20 years! Our compressor went out last Friday night, Yikes! I believe it was 115 degrees. We called Ken he came out early Saturday morning and replaced by 2pm that Saturday afternoon! Ken is reliable, honest and professional. We are so fortunate to have found him many years ago! Jen & Dom Carnabuci

  Jen S.★★★★★

• I recently used Ken and team from Dawn till Dusk for service on our two 9yr old alc units. Ken has the heart of a teacher, took a chunk of time out of his morning to listen to the background of our house, units, prior service experience etc and provided game plan for our short term, medium term and ultimately long term needs. This isn't a guy who calls the shots from some fancy phone in an expensive truck. This a an owner who is willing to get dirty, crawl in an attic and give you the honest truth (good, bad or indifferent). If you want a company who treat you like family, give Ken a call today and schedule. Word of mouth travels fast in the East Valley (that's how I found out about DtD) and within a few short minutes, you'll find out why.

  Joshua M.★★★★★

• I contacted Dawn Till Dusk Air Conditioning & Heating specifically because I wanted an independent post-installation inspection of a newly installed rooftop HVAC system. Before scheduling, I spoke directly with Ken, the owner, to make sure he understood that I was not looking for repairs or a second estimate—only an objective inspection of the installation. He told me they don't typically take photos but would have the technician send me any pictures he took. He also quoted a cost of $90, explaining it could be higher only if the inspection became more involved. The technician arrived on time and was professional and courteous. He went onto the roof, took a temperature split reading (19°, which he said was normal given the humidity), checked whether the unit was level, and showed me a photo indicating it was slightly out of level. That was the only potential issue he identified. He did not inspect the thermostat, open the unit, or perform what I considered to be a comprehensive post-installation evaluation. When the inspection was finished, I was surprised to be charged $135. When I asked why, I was told the price was based on travel time and the time the technician left his house. That was not how the pricing had been explained to me when I scheduled the appointment. Had I been told there would be an additional travel charge, I could have made an informed decision beforehand. Afterward, I messaged Ken requesting the photos that had been discussed before the appointment, but I never received a response. I cannot comment on the quality of Dawn Till Dusk's installation or repair work because I did not hire them for those services. However, based on my experience with communication, expectations regarding the inspection, and the unexpected pricing, I was disappointed. Given that I had clearly explained the purpose of the visit and the concerns that led me to seek an independent inspection, I expected a more thorough evaluation and better follow-up.

  meaza E.★★★★★

• We have used Dawn till Dusk Air Conditioning & Heating company several times since moving here in 2004. They have always been very prompt and thorough with helping us. I happily recommend them.

  Connie F.★★★★★

• Explained what they checked and issues that should be replaced now or soon. Discussed price, not pushy, answered questions. Personable and knowledgeable.

  Lynn N.★★★★★

• Ken and Mason did a great job installing my new air conditioning unit. They were friendly and professional. They even came in under the quoted amount. If you want a honest air conditioning and heating company, this is the business I recommend!

  Sonja L.★★★★★

• This company was very responsive and quick to help us out when we needed to get our AC fixed! We would recommend them to others! Excellent service and good prices.

  Karen H.★★★★★

• The best. The evap coils in my air handler were very dirty and essentially not accessible for cleaning. I'm a scientist/engineer and love it when I find smart and creative people in the trades. Mason came up with a clever solution to the access problem and got the coils cleaned quickly and at a very reasonable price.

  Daniel P.★★★★★

• I use this company for both my home and my business. Always very affordable and get the job done quickly.

  kris C.★★★★★

• I rarely write reviews, this company and it's professional customer service needs to be recognized for the superior service and responsiveness they give during this hot season. They make you feel that you are the only person that matters! Thank you Ken and Dawn.

  Laurie S.★★★★★

• Our AC was starting to go out and Ken came out the next day, and he could have told us that our 15 year old AC needed to be replaced, but INSTEAD fixed the part that needed fixing and was in and out in an hour! Will definitely call Ken and Dawn til Dusk again!

  Amy H.★★★★★

• Best HVAC company in all of the valley! I’ve been using dawn til dusk for years now.. they are the only ones I trust with new ducting and unit installs. I’ve sent friends their way and the ones that hired them have thanked me greatly. I’ve worked with them on several homes. They are honest, reliable, trustworthy, competitively priced and just all around a great family run business. Highly recommend this magnificent company!

  Marie C.★★★★★

• Do not use! I am not sure if they screen their employees, but one of them was very bad news. Can't say more than BEWARE! Watch them every moment they are in your house! They don't want to "remember me." Big surprise. If our phone calls had been returned maybe they'd remember. During that last visit they determined our 2nd air conditioner needed replacement. We called back on the quote ready to discuss our issue with them. Multiple calls were not returned. Now "no record of us as a customer." Guess warranty on the first system is gone. And ignorance as a defense doesn't work. I have receipts. . .

  KT K.★★★★★

• Fast, friendly, and are always willing to take the time to explain the situation and my options before performing their services.

  Justin B.★★★★★

• Wow. Phoenix homeowners nightmare: A/C goes down in the middle of a heat wave. Yup, that was me 7 days ago in the middle of 115 and pre-Monsoon humidity. Dawn to Dusk responded quickly and professionally. I talked to the tech about the system in place; dual compressor, 2 speed. The tech was super knowledgeable and provided a band aid approach to get me out of trouble AND a replacement approach. He had them priced within a day and went over the pros and cons of both. He also spotted a problem, that no one else did, the size of the utility closet. He came back, measured and came up with a fix I would have never thought of (and I'm an Engineer). No time like the present, I chose to replace over repair. The unit arrived the next day with the D2D team, installed that day and one week later, I am happy to report that my house is significantly more livable than it has ever been (since 2003). And he didn't put the screws to me when he could have! What??? I shopped the price afterwards just to see and found he gave me an amazing deal in the middle of a heat wave, during a pandemic. Am I gushing? Yeah I am, but only because I am still in a little disbelief over how well Dawn to Dusk took care of me.

  Ken K.★★★★★

• Ken at Dawn till Dusk AC recently provided short notice service on two AC's on home that my realty client was buying. He was there when he said he would be. He serviced the AC's and explained what he did on the invoice in a way that was easy to understand. I honestly expected the invoice to be twice what it was...a pleasant surprise. I also used Ken when I had my AC units replaced. Ken is thoroughly knowledgeable and reliable. I would not hesitate to recommend Ken and Dawn till Dusk AC.

  Marvin H.★★★★★

• I called Dawn till Dusk on July 4th because my tenants said my AC wasn’t cooling below 80. Ken came out and told me I needed a new condenser fan motor and a pole contractor TOTAL COST $490. My tenants moved out a week later so the house was empty for two week before my new tenants moved in. First day the new tenants were there they complained about the same issue, AC not cooling below 80. I called Dawn till Dusk and told them the same issue was happening. I was told I would NOT be a charge a service fee because they warranty their work. Ken came out again but this time he told me I had a bad compressor and everything he installed was fine and I of course I was CHARGED the $70 service fee- SO he is telling me I was having the SAME issues LESS than a month ago but NOW it’s a $1,000 compressor?!? It seems shady and unethical way to get $70 more out

  N H.★★★★★

• This company does it right! My A/C went out on Friday around 11am and Ken was at my house by 4pm that same day. He educated me on the issues and with the help of him and Dawn (who set the appointment up) our A/C unit is running better and more efficiently than ever before. This company will give you a fair and honest assessment! I would recommend Dawn til Dusk to any of my family and friends!

  Lukas P.★★★★★

• I love this company! My A/C went out last week at 9 pm and I was leaving town the next day, and I couldn't leave my dogs in that situation. I called Dawn till Dusk in a panic and they came to my rescue first thing in the morning!! They've been servicing my A/C unit for a couple years now and I will never use anyone else! THANK YOU!!

  Jody C.★★★★★

• THE BEST AC AND HEATING COMPANY OUT THERE!!!!! DONT LOOK AROUND ANYWHERE ELSE, THESE GUYS ARE IT! Such fair prices and their service call is a fraction of other companies! We were so happy with the business we received that I referred my parents care home to them as well. PLEASE go over to yelp and check out many of their positive reviews as well.

  Julie S.★★★★★

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About Gilbert

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.