Collins Co

In Collins Co's own words

For over 30 Years we have been providing HVAC system replacements at very favorable rates. We still believe in insuring a happy customer by installing a new Furnace or Air Conditioning system, from our family owned company, who treats them also like family. We are dedicated in providing a quality new HVAC system or new Furnace or Air Conditioning system at discount rates. Our customers a thrilled when they learn that we provide primary repair service to furnace and air conditioning systems that we had previously installed. Our family level of service doesn't end when we are complete with installation. If you need us, we are there for you first!

Trade

HVAC contractor

Business address

11124 Lorain Ave, Cleveland, OH 44111

Telephone

(216) 453-1050

Website

collinscooling.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

OH register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.6 ★★★★★ (61)

• This is truely an awesome service! The technicians were very transparent and kept me up to date every step of way for my AC repair. Supper friendly and very FAIR pricing as well. I am a land lord that has worked w many HVAC companies but I will use them for all future needs going forward. Very Happy :-)

  Shawn V.★★★★★

• I have had Steve Collins replace about 10 furnaces for me at the point , plus another 4 ac units, along with tons of referrals I’ve sent his way. Solid business and a great guy. Can’t recommend him enough.

  Kyle P.★★★★★

• We had a new AC/Furnace installed. They were communicative, well priced and very helpful in deciding what would be the best option for us. They were friendly and got the work done efficiently and cleaned up after themselves. I will definitely be using them again in the future!

  Emily M.★★★★★

• Best price in Cleveland! They say you can't have good, fast, and cheap but Collins delivered on all three. Better work than I've had from companies thousands of dollars more.

  Cory R.★★★★★

• Steve and his coworker did an excellent job replacing our furnace and AC unit. It only took half a day, they were fast, efficient, polite and left no mess. I would definitely hire them again in the future.

  Tim S.★★★★★

• Found Collin’s suggested on Reddit. I can say I had 2 other HVAC quotes and Collins was the most reasonable. Steve gave some good candid advice and suggestions. I went with Rheem brand which they recommend. After seeing it installed I will say it seems to be some fantastic quality stuff here. BUT they do other brands, it’s just Rheem is what they prefer. Steve gave me a contact for some financing which has turned out to have helped me with other financial needs. Great deal on that front. The guys came out just shy of 2 weeks later to install my new 95% furnace and 13 SEER rated AC unit. They were cool guys and very professionally. I wanna say they came in at around 1030am and were done by 3pmish. So very fast and showed me the units. I even got the newest refrigerant (R-454B). Would absolutely recommend them. I will be calling them for a new water heater when the time comes also.

  Eric S.★★★★★

• So naturally, our 20+ year old furnace gave out during the polar vortex in mid-January. We had a technician come out, and it was determined it would not be worth the money to fix. I was quoted around 10k for a new unit from one of the big guys. And that was the cheap option! We just don't have that money to spend. So I start shopping around online, and find Collins. I fill out some form online and literally less that 15 minutes later, I'm texting back and forth with Steve. Mind you, this is at 9pm. We're going back and forth, and all of a sudden he says, "alright we can be there at 10am tomorrow." And this was well under half the cost of what I was quoted from the big guys. So tomorrow, came and went, we got a beautiful new Rheem furnace. My family and I go to bed every night in a warm house. Thanks Steve and crew! Really grateful for your quick and very professional service.

  Max M.★★★★★

• We had Collins Cooling & Heating install a new furnace and air conditioning in 2017. Not only were their prices lower than other companies charged for air conditioning only, but Mr. Collin's quote was so fast and the work done was so neat and clean. In this day and age it is rare to find a company that is so ethical, gives back to the community in huge ways and provides excellent workmanship and service. It was not only a good experience, but they will remain memorable to me for helping out in a time of serious need when health issues demanded that we get air conditioning. I recommend this company to anyone wanting top quality, fair prices and genuinely good people.

  Mary S.★★★★★

• Did not have what I was looking for

  Luis R.★★★★★

• Awesome Business Awesome Customer Service

  Victor N.★★★★★

• Blew all other quotes out of the water! I was big on affordability but also quality and I got both. I would recommend this company to anyone in need of HVAC services. The best part was the transparency in pricing, awesome installers, and Steve explaining the systems that they offer. 10/10.

  xavier C.★★★★★

• They never call back..to schedule appointments... which means service

  J O.★★★★★

• Our air conditioning stopped working and I called Collins after hours to schedule service. I was pleased to see the service technician arrive in the early afternoon and had us up an running within two hours! My wife is on oxygen and can't handle humidity so the speedy repair really helped us out! We definitely recommend Collins Cooling & Heating Co.

  David G.★★★★★

• Overall a great experience with Collins. Steve provided a straight forward price that was thousands less than the competition and if you saw the finished product you would agree there is no sacrifice on service or quality. They arrived exactly on time (no window said they would be there at 10:30AM and were). We added air conditioning for the first time to the house and it was a large amount of labor. Couldn't be more satisfied with the new Rheem system, which by the way with the price difference we were able to get a 2 stage 96% efficiency system for 30% less than what others were quoting 80% single stage systems.

  Austin R.★★★★★

• I was replacing 2 furnaces and Steve talked me into a solution that only needed one. Obviously he saved me money instead of replacing both to put more profit in his pocket. Steve's crew very knowledgeable and professional I would highly recommend Collins.

  Mark R.★★★★★

• Meet my needs

  Bryan H.★★★★★

• Collins....years of experience, always fair and honest. Complete HVAC system installed. Thank you Steve, Louis and Nick!

  J★★★★★

• I called about having repairs done to my furnace and the lady told me that they only do new furnaces and asked if I wanted them to install a new furnace. Now why would I want a new furnace when I just need a simple part but okay fine that’s what they do ... The upsetting part was how rude the women who answered the phone was and how she hung up when she was told I would not be wanting a replacement Furnace! Mean People Suck!

  Cynthia S.★★★★★

• Great service and products

  Ben E.★★★★★

• I am incredibly happy with the work performed by the team at Collins. Steve came over to give me an estimate. He was able to answer all of my questions I could see his pride in his company and their work. I got a furnace, AC, humidifier, and thermostat installed. This is a massive upgrade so I was extremely nervous about 1) being over charged and 2) being forced into something I don't actually need. Not only was his quote the best price wise but I also felt most comfortable with him and how he described the installation/service process to me. It felt like Collins Cooling and Heating really cared about me and my house as opposed to just wanting to make their money. The work was completed quickly and professionally. They also gave me all of the documentation for the products and told me how to register online to get a longer warranty for free. Everything that they installed works perfectly. I can't recommend this company enough! UPDATE: a few months after getting it installed, my furnace stopped working. An animal had gotten inside - so it wasn't anything wrong with the furnace or the installation. I called and talked to a real person who had Steve call me back within an hour. He then came over early the next morning and fixed it for me super quickly no charge and told me how to prevent it in the future. 10/10 would recommend

  Emerald D.★★★★★

• After having several estimates and being treated pretty poorly by other companies. We are glad we went with Collins Heating and Cooling. Our AC broke during the heat spell we had. They were responsive, and professional. They did everything they promised and more. We had an entire system upgrade with air and heating. The team arrived on time. They were courteous and respectful of our home and space. We highly recommend this company.

  Brigid H.★★★★★

• I called them on a Sunday and they addressed and fixed the problem by Tuesday.

  Paul R.★★★★★

• I called Mark about my AC unit smelling like it was burning. He came out the next day at the time he gave me and was very professional. He covered his feet before coming into my house and wore a mask. He was very knowledgeable about my situation and thoroughly looked for a solution. He made sure before he gave a diagnoses that he crossed all his T’s and dotted all his I’s. He didn’t try to replace something or charge me for something that wasn’t needed. I will definitely keep his company in mind and call again if ever I have an issue with my heating or cooling. Thank you so much for such great service and professionalism!

  Jessica F.★★★★★

• Unfortunately covid has put a damper on this family run business, hopefully with the virus now having a vax for it. This business will be up and running again soon.

  Zack C.★★★★★

• Steve Collins was the ultimate professional and straight forward. Steve and his crew install a new furnace and first time central air. My wife in the past week used both the AC and furnace. ( Ohio weather). Couldn’t be happier. EXCELLENT PRICE!!! His crew(sorry bad with names ) was professional and cleaned up everything. Would and will recommend Collins heating and cooling to anyone who asks.

  Daniel F.★★★★★

• Steve, the owner, is very knowledgeable and fair with his pricing. Very responsive too. They installed a system in one of my rentals and there was some icing in the plenum. Steve was able to stop right out and found the old reusable air filter was the issue. Most companies would’ve charged me since it was a month since there install without an issue.

  Dana B.★★★★★

• Mr. Collins is very professional and knowledgeable. He’s very efficient and turnaround times are quick with information. Pricing was great, and the installers were professional, went over how to use the new system and answered all of our questions. Work space was left clean. It’s refreshing to get great service. We are happy with our experience.

  Kraig T.★★★★★

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About Cleveland

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.