Dalton Heating and Cooling
HVAC contractor in Victor, NY.
In Dalton Heating and Cooling's own words
For 35+ years, our family-owned and operated HVAC company has serviced Rochester and surrounding New York communities with honest, reliable heating and air conditioning solutions. Our certified technicians provide comprehensive services: installation, replacement, repair, maintenance, and 24/7 emergency repairs. We specialize in heat pumps, ductless mini-split systems, heating systems, air conditioning, indoor air quality, and water heaters. Built on referrals and trust, we offer upfront pricing and custom solutions designed to last. Our stocked service vehicles ensure fast and efficient repairs. From seasonal maintenance to complete system replacements, we are your local HVAC professionals committed to safety, reliability, and energy savin
- Trade
- HVAC contractor
- Business address
- 1556 Brace Rd, Victor, NY 14564
- Telephone
- (585) 425-8116
- Website
- daltonheatingandcooling.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Excellent communication, prompt service, and fair price. All people from the office to the techs were excellent.
David F.
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Once again in a great experience with the installers. When they installed my new Navien on demand tankless hot water heater.
Charlie P.
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Very pleased with Sales, Office, and Technical staff. Tech’s were knowledgeable, efficient, and pleasant. I am grateful to have my new AC system, and Thermostat
Deb F.
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Amazing workers and company we have used them for almost 30 years they never disappoint
Rebecca S.
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Dalton is the company you want to work with. Vary professionally about there craft. I’m vary , vary happy with everything about my new mini- split heat pump system and the installation i received. I recommend Dalton if you want no problems.
Michael K.
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We have used Dalton for 6 years, in two different homes, for maintenance and repair. The techs are outstanding and have been thorough and honest. The price for repairs has been reasonable and fair. I highly recommend this company.
Gina M.
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Took care of a furnace AC and two mini splits. Great work!
Mitchell G.
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Gage Brandon and Mark are awesome guys who really know their trade. We recommend to everyone
Jason M.
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Excellent service
Paul T.
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Prompt, friendly, thorough. Very reasonable pricing for 2 furnaces/AC units. Dalton has always been amazing to work with. Highly recommend them!
Karen T.
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Very friendly and advised product under warranty so I only needed to pay the service charge
Alana H.
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Great work from the whole team installing a new AC unit.
Jenny R.
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Dalton came very highly recommended by a trusted personal contractor. My furnace needed a motor replacement and Dalton was here within a matter of a couple days with the issue fixed. Communication was great and so was the service. Will definitely be using them from here on out.
Tyler S.
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The team from Dalton were great to work with, from quote, invoice, to install. Everyone was professional and were able to answer any questions I had. It is getting more and more rare to find a family run business and I'm glad we did. Highly recommended.
Vincent R.
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The two men who came to install the water heater were knowledgeable and efficient. They did a great job!
Susan B.
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Really great crew came out and got our new unit up and running quickly. Super friendly and did a good job!
Kristie B.
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Had an on demand water heater installed. Great job!
gail H.
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I cannot say enough great things about Dalton Heating and Cooling! From start to finish, they were absolutely top-notch and made my water heater installation a seamless, stress-free experience. Brian came out first to assess my current tank and provide an estimate, and I was immediately impressed. He was professional, courteous, and incredibly knowledgeable. He took the time to explain everything clearly and quickly followed up with very fair pricing for both the unit and labor—no surprises, just honest and transparent service. Once I moved forward, they had me scheduled in no time. On installation day, Mark, Brandon, and Gage arrived right on time with great attitudes and ready to work. You could tell right away that this team takes pride in what they do. They worked efficiently, handled everything with care, and made the entire process look easy. After the installation, they walked me through the new unit, made sure I was comfortable with everything, and even took the time to thank me for my business—which really speaks to their level of customer care. It’s rare to find a company that delivers this level of professionalism, responsiveness, and quality workmanship from beginning to end. Dalton Heating and Cooling exceeded my expectations in every way. I would 100% recommend them to anyone in need of heating and cooling services—you won’t be disappointed!
Kimberly B.
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Mark was wonderful. He came after hours because my furnace stopped working! He was very knowledgeable and professional! I highly recommend Dalton.
Marie C.
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They over charged me I wanted a thermostat change i provide the new one and the furn cleaned. I’m pretty sure they way over charged me being a woman take advantage of her then I showed invoice to someone they said they really screwed me
tammy S.
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Tech was very nice and had it done in 20 minutes
Sue E.
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Very kind, courteous mindful. Work was meticulous as well as the clean up
Jami M.
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Very professional. Highly recommended!
Frank V.
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Great response, professional and very reasonable. I highly recommend this company!!!
LTarmy 0.
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Everyone at their company is fantastic.Always meeting our commercial and residential needs. The only company I recommend to friends and family. Thank you.
Chris L.
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Efficient, excellent service! Very glad to have my furnace back up and running. They exceeded my expectations and were also very kind to my son who hung out with them in the basement while they were working on the furnace.
Katie V.
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They were great to work with and very friendly! Worked quick as well :)
Julia T.
About Dalton Heating and Cooling
Heat pumps, mini-splits and HVAC repair
Dalton Heating and Cooling names heat pumps and ductless mini-split systems among its HVAC work. The company also provides air-conditioning repair, furnace repair and replacement, maintenance, heating repair, installation, and emergency HVAC repair. Its website says the family-owned company began in 1989 and works with both residential and commercial customers.
The company names Carrier, Trane, Goodman, Daikin, and York among the brands it installs and services. It also offers indoor-air-quality work, seasonal tune-ups, and water-heater services. Dalton Heating and Cooling says its estimates are itemized and that it provides guidance on rebates and financing options.
Dalton Heating and Cooling’s Victor schedule and rating
Dalton Heating and Cooling has a 4.8 rating based on 82 reviews and is open 24 hours every day. Reviewers most often mention prompt communication, technicians’ knowledge, thorough repair and maintenance work, installations, and pricing they regarded as fair. Several reviews describe work involving furnaces, air conditioners, mini-splits, and tankless water heaters.
The company provides 24/7 emergency callouts in addition to scheduled maintenance, repair, replacement, and installation work. Its website names Victor and Rochester as service areas, with additional references to Canandaigua and Fairport.
Heating and cooling figures for Victor homes
Utility gas heats 79% of Victor housing units, per the American Community Survey’s 2024 figures. NOAA normals for 1991-2020 put Victor’s average temperature at 48.0°F, with an average high of 57.5°F and average low of 38.4°F.
Dalton Heating and Cooling pairs heating equipment work with air-conditioning, heat-pump, and ductless-system service. Its stated emergency availability remains a concrete part of that offering.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in New York
About Victor
| Population | 2,906 (2025) |
|---|---|
| County | Ontario County |
| Average yearly snowfall | 55.7 inches |
| Heating degree days | 6,692 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.