Dupont Heating & Air Conditioning Ltd
HVAC contractor in Toronto, ON.
In Dupont Heating & Air Conditioning Ltd's own words
Dupont Heating And Air Conditioning Ltd. has been in Service Since 1964 serving Toronto & GTA specializing in heating and cooling. We work on all spaces - residential, commercial and industrial - repairing and installing most air system makes and models. We'll fix or install your new furnace, boiler, fireplace, humidifier, air conditioner and so much more. We even install in-floor heaters, for a pair of happy feet on cold winter mornings. Call our experts at Dupont Heating And Air Conditioning. All our work is guaranteed. We also provide 24-hour emergency service as well as free estimates!
- Trade
- HVAC contractor
- Business address
- 1400 Dufferin, Toronto, ON M6H 4C8, Canada
- Telephone
- (416) 532-2859
- Website
- dupontheatingltd.ca
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- ON register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.
Google Reviews
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Total scammers with incompetent techs. Avoid at all costs!Doing business with Dupont Heating and AC has been a total nightmare. It started in 2021 when the owner refused to give me a transparent price on boiler maintenance. They have consistently changed their maintenance prices, overcharged me $2,000 for coils on a Carrier AC install in May 2025, and lied about not having service invoices because they "went paperless."Their technicians are completely incompetent. They installed a coil box backwards, left pipes dripping water, and installed a filter on the wrong side of the coil, requiring them to cut into my ductwork months later to fix it.In September 2026, my system failed entirely. Dealing with Nicole in the office was awful—she is rude and full of excuses. A tech misdiagnosed the issue, forced me to buy a transformer and a control board, and then blew both new parts within 30 seconds of installing them because he didn't know what he was doing. I recently discovered they put a 10-amp fuse in my air handler, which I suspect was done intentionally to blow the system and scam me out of more money. I have had Dupont as my hvac contractor since 2021. The owner takes zero accountability. Save your money and your sanity—stay away! TOTALLY UNACCEPTABLE way to treat your customers DUPONT. I would NEVER recommend you and if anyone does I will share my experiences with your unprofessional dishonest company.
jacqueline V.
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Excellent service, prompt and thorough
Jerry H.
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Called in the morning and the service person arrived on the early side of the estimated time frame. The job was competed in a timely professional manner. From reception to the technician very pleased with the service and the price. Clear pricing with no hidden surprises. Answered my questions on site and explained the procedure with clarity. Would call again without hesitation.
Robert P.
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Updated review. I've had my 3 year old furnace checked and cleaned annually since DuPont installed it. I've come to understand there are 2 violations during the installation. So I am changing my review. I've attached two photos and will explain. One pic shows, the lack of clearance between the furnace and the wall only being 19 inches. if any of the major motors are components need to be repaired there's no clearance or hardly none to get that out. The other photo is actually showing the vent pipe that goes up to the chimney and the gas line that feeds the furnace are touching I've actually got that RED tagged as a result. So now I'm left to have a gas fitter come and reposition the gas pipes as a result. Certified installers should be a lot more diligent when it comes to these type of issues. I will not be using Dupont Heating and cooling services again. Previous review. Furnace replacement was a big undertaking. Estimate to installation was quick and as promised. Joe Conforti provided a great estimate and followed up with me in regards to any questions or concerns, even after installation. Professional and polite people.
Captain M.
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disrespectful and unfaithful - do not recommend
Colin
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I asked Dupont Heating & Air Conditioning for an itemized quotation separating labour, materials, equipment, and other costs. Their office manager replied: “The system comes as a package deal. We do not itemize our quotes.” Because this is a substantial project, I was not comfortable proceeding without a detailed written breakdown.
Salvatore V.
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I can’t say enough good things about Dupont Heating and AC. I had a frustrating issue with my AC that took some time to diagnose, but from the very beginning, they took my concerns seriously and genuinely wanted to understand what was happening. They were incredibly patient, kind and thorough throughout the process. They sent their most experienced people to troubleshoot the issue, including Mario, the owner of the company, and I always felt that they were listening and committed to finding the right solution. Their pricing was fair, and I also appreciated how clearly they stood behind their work and warranty. After a lot of troubleshooting, the problem was finally identified and fixed, and I couldn't be happier with the result. The difference was immediate, and the service I received was exceptional from start to finish. A special shout-out to Jeff in the office, who was absolutely wonderful—super patient, friendly, kind and genuinely invested in helping me get the issue resolved. Also, a shout out to Nico & Sam, who both attended my place to do the work to solve the issue. I’m extremely pleased with Dupont Heating and AC and will absolutely use them again for any future heating or cooling issues, as well as regular maintenance. Just really great people, doing solid work. Highly recommend!
Karyn A.
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DuPont installed a new Heat Pump system in our condo in Feb of 2025. In spring/summer of 2026 the a/c on the system started to fail. Their repair staff visited the condo 3 times over a 4-5 week period each time claiming the system was fixed. Today the a/c is malfunctioning again. Moving on to another company to fixed it.
L M.
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The staff are excellent in general including the technicians. They discovered issues related to the original installation that I would never have realized as a consumer. The service was delivered quickly and with excellent results. I have engaged them in the annual maintenance of my HVAC and would recommend them highly.
Harry P.
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This company is amazing to work with. They initially could not fix my broken leaking AC unit during routine maintenance visit and I was looking at a 10k replacement. The office decided to send over a top tech to further diagnose the issue and they ended up fixing it for free (Thank you Niko). Great company to work with and highly recommend.
Ellie I.
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Amazing service !! Mike was able to fix my furnace and stop the leaking. I appreciate the attention and the transparency on the price. And a plus that is a local business.
Adrian M.
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Excellent business, friendly service technicians and reasonable prices. Dupont has been my family’s "go‑to" HVAC contractor for over 50 years, and I keep returning. I highly recommend them.
Jack S.
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I had a problem with my heating and air conditioning. Louis and Mario shows up and they fix the problem on the spot very professional work good customer service, fully satisfied how do you recommended?
Suzette C.
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Recently, I checked my furnace. Louis and Mario did phenomenal work everything went according to plan. Highly recommended.
orest D.
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Had issues with our A/C system, DuPont LTD sent Niko and was very professional and honest with the diagnosis. Fixed our issue in less than an hour. Definitely would use their service again in the future!
Steph F.
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Dupont Heating & Air Conditioning recently installed two air conditioners in our home, and they did a fantastic job. From the initial sales consultation right through to the installation, everyone we dealt with was professional, knowledgeable, and great to work with. The installation team was efficient, courteous, and the quality of the work was excellent. What impressed us most was the follow-up. Our salesperson came back after the job was completed to make sure everything was done properly and that we were happy with the installation. Overall, it was a great experience from start to finish. I wouldn't hesitate to recommend Dupont Heating & Air Conditioning to friends and family.
Randy D.
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Speedy service. Niko was quick in determining the issue and fixed it in short order. He explained the situation and the bill was reasonable. We've been dealing with Dupont for many years and recommend them.
L B.
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Excellent Workmanship and professionalism. Workers were professional and friendly and adapted to any requests. New Carrier Furnace was replaced the next day after inspection. Very quick and excellent service. I would definitely recommend this company to my family and friends.
Fernanda F.
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Found myself with no heat due to a boiler problem at 12am on Easter Sunday and Dupont Heating was exceptionally helpful! Their dispatch crew were friendly and efficient, and the technician Niko came by first thing in the morning and fixed the issue quickly. He was knowledgeable, skilled, and we had heat back within 1 hour. Would definitely recommend for emergency or regular service!
Nathalie C.
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I recently had my furnace replaced by Dupont Heating & Air Conditioning, and I couldn’t be happier with the experience. From start to finish, their team provided outstanding service. They responded quickly to my call, and completed the job efficiently. The technicians were professional, knowledgeable, and took the time to answer all my questions. Everyone I interacted with was friendly and courteous, which made the whole process stress-free. If you’re looking for reliable, fast, and high-quality HVAC service, I highly recommend Dupont Heating & Air Conditioning!
Lucy G.
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Had a problem with my Mitsubishi heat pump. Had a technician named Niko come and diagnose the issue and solve the problem. The whole process was smooth and niko handled the problem with expertise and professionalism. Would recommend DuPont for anyone.
Marco B.
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I had suddenly lost heating when my furnace stopped working during one of the coldest weeks of the season. DuPont heating was able to provide immediate assistance. Not only was the issue fixed quickly, but the price paid was incredibly reasonable. However, what prompted me to write this review was the incredible service that my technician Niko provided. He highly knowledgeable, professional, and was a pleasure to work with!
Germaine W.
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Had to get repairs done on our standing water tank and the experience with Dupont was excellent from start to finish. Niko was quick to identify the issue and explained the repair process clearly. Work was completed efficiently and very well done. Everything is fully functioning and left in better condition than before. Highly recommend Niko and Dupont for any heating and air conditioning services you need.
Reva S.
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I came home to what felt like an actual icebox — my house was freezing and my furnace wasn’t working at all. Dupont sent Niko, and honestly, he was a lifesaver. He showed up, quickly figured out the problem, explained everything clearly, and had the heat back on before my toes completely froze off. Professional, calm, and incredibly knowledgeable. Cannot thank Niko enough — highly recommend Dupont!
Isobel M.
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My furnace was nut working and within an hour Dupont had a technician to my house. It was dead. Within a very short time I had a quote for a new furnace and by noon the next day the furnace was installed! I had to put in a high efficiency so the had to find a way to vent it directly to the outside. My basement is all finished. They managed to find a way with just a small cut in the drywall. Amazing service and a neat and careful installation. I have used Dupont many times in the past and highly recommend them.
Ann D.
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Louie responded to our call so speedily today, a bad snow storm day. Got our furnace up and running quickly and also troubleshooted an issue with our gas flow pressure that will save us money. Very grateful and happy with their service.
Aurora B.
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From day 1 they came in and diagnosed the problem. Set an appointment for the next day install of a furnace. More than fair price, installation process was purely professional. I would definetly call them for all my furnace and air conditiong requirement. Strongly recommend Dupont Heating and Air Conditioning Services.
Tony
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Dupont did a great job - they relocated/replaced my boiler pipes and replaced the original cast iron radiator with a hydronic towel warmer, allowing me to reclaim space for a new walk-in shower. The job was a bit more challenging than originally thought, as happens with old houses and small spaces, but they figured out a solution and completed the work in the same day and same quoted budget
Laura L.
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I had no heating and my place was freezing. they were quick to respond and a technician was available within a couple of hours. I worked with Jeff who simply was the best! He took his time and explained things to me. He didn't bully me into buying their products. He was very easy to reach and always called me back. Overall 10/10 experience! this company was amazing 😍
Elyse K.
About Dupont Heating & Air Conditioning Ltd
Dupont Heating & Air Conditioning Ltd says it has worked in the industry since 1964. Its work includes heating and cooling systems in residential, commercial, and industrial spaces, with repair and installation for a range of air-system makes and models.
Heating and cooling work in Toronto
The company names furnaces, boilers, fireplaces, humidifiers, air conditioners, and in-floor heating among its equipment work. Its website also names air conditioning, heat pumps, HVAC repair, installation, maintenance, indoor-air-quality work, and emergency service. Dupont is an authorized Carrier dealer.
The company works with residential and commercial customers. It also describes commercial boiler experience, including work on significant boilers in commercial buildings. Financing and free estimates are among the options it mentions.
Toronto's 1981-2010 Environment Canada normals show a mean temperature of 9.4 degrees Celsius, with an average high of 12.9 degrees Celsius and an average low of 5.8 degrees Celsius.
Dupont's rating, reviews, and availability
Dupont Heating & Air Conditioning Ltd has a 4.3 rating from 392 Google reviews. Reviewers often mention prompt arrivals, helpful office and field staff, clear explanations, troubleshooting, and maintenance work. Other reviewers raise concerns about installation results, repair follow-through, and price detail.
The business is open 24 hours every day. It also says it provides 24-hour emergency service, which sits alongside its repair and maintenance offerings.
Carrier equipment and commercial boiler service
The company's stated range covers both equipment replacement and diagnostic work. Its website highlights custom ductwork for indoor air quality and energy efficiency, while its broader service description includes furnaces, boilers, humidifiers, air conditioners, heat pumps, and in-floor heating.
Operating since 1964 is the company's stated tenure in Toronto and the GTA.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.
More HVAC contractors in Toronto
About Toronto
| Population | 2,794,356 (2021) |
|---|---|
| Average yearly snowfall | 47.8 inches |
Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.