Efficient Home Solutions Heating & Air of Plano

In Efficient Home Solutions Heating & Air of Plano's own words

HVAC Maintenance and Repair Contractor in Plano, Texas. Efficient Home Solutions is a Family of Highly Trained Service Engineers, Certified Energy Auditors, Heat, AC and Attic Insulation Installers. Our products and Services provide families with lasting comfort inside their homes with the added benefit of providing that comfort in many cases at drastically lower energy bills. We have financing options to fit any budget. Call us today to schedule your free energy efficiency quote or free new Heating and Air conditioning quote. Ask for David Rivera the owner when you call and if he is available he will personally speak with or return your call when he is available. We look forward to helping your Family with your Comfort needs.

Trade

HVAC contractor

Business address

1105 E Plano Pkwy, Plano, TX 75074

Telephone

(972) 441-2308

Website

ehshvac.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (382)

• High integrity and outstanding customer service. Results were excellent in solving our attic overheating problem.

  Lynn M.★★★★★

• Our service tech, Ben is always awesome!

  R D.★★★★★

• Ben's service is appreciated. Personable and professional. Thanks.

  Brendan E.★★★★★

• Charged a $198 "maintenance" fee and literally did nothing but spray water from my water hose on my units. Told me I need ventilation and insulation in my attic for my units to run more efficiently. Spent more time in my attic than he did trying to optimize the performance of the exterior units. When asked if they need refrigerant, he said he didn't need to check it. So basically I wasted 200 bucks on an all or nothing service call. These HVAC companies need to quit using the terms maintenance and start calling them what they really are - high level assessment and sales pitch. It's been almost a month now and I'm looking for another service provider that actually does maintenance on residential systems.

  Steve J.★★★★★

• Ben could have sold us on a new A/C compressor to replace our 26 year old system. Instead, he fixed a broken capacitor in minutes. We’ve used him twice and both times he acted with integrity. Could t recommend him more highly.

  Curt S.★★★★★

• Friendly and helpful service

  James W.★★★★★

• Awesome service

  David W.★★★★★

• The technician, Matthew explained what he was going to do and why, quickly diagnosed the problem, and fixed it in short order.

  David K.★★★★★

• EDIT: The owner called after this review. He says his cost is $50 on the capacitor he quoted at $458.89, and offered to redo the job at $1,200 instead of $1,766.88. Still too high for me, but he engaged, which is more than the office did. He also felt the numbers were misleading because I led with the pre-discount capacitor price in the original review. The full quote is attached to this review, unedited, including the discount. So you decide for yourself. His position is that his supplier cost is $50 for the capacitor and $650 for the Trane OEM motor, and that pricing has to cover travel, labor, and replacing parts free under warranty. He felt the $275 discount should be applied across both line items rather than just the capacitor, which puts the capacitor closer to 7x his cost than 9x. He raised concerns about parts quality from online retailers. For what it's worth, the motor and capacitor I bought are both MARS (Motors & Armatures), an American manufacturer, ordered from SupplyHouse. I still think the markup is astronomically high and I told him so. We didn't find common ground on that. But he called personally, he was willing to go through the numbers line by line, and he acknowledged that the response I got from the office should have been better. Most companies don't do either. Moving this to 2 stars. Their techs have always been great and the seasonal maintenance was worth the money. My advice stands. Get multiple quotes, price the parts yourself before you accept a repair quote, and if the number seems off, ask for the owner. --- Total quote for the repairs marked up by 7x compared to what you can buy off the shelf. A capacitor was quoted at $458.89 which you can readily buy for $11. That's a 4,022% markup. Customer since 2018, two properties, maintenance agreement holder. Cancelled today. Our condenser fan motor failed. The technician diagnosed it correctly and estimated about $1,000 on site. The written quote came back at $1,766.88. The line items: Fan motor: $1,582.99. It's a Genteq 5KCP39HFAF34S. The direct replacement retails to the public for $156. Genuine Trane OEM is around $400. Capacitor: $458.89, then discounted $275 to $183.89. It's an $11 part. Even crediting them full OEM retail on both parts, that quote works out to over $650/hour of labor on a job that takes about two hours. My wife told the technician several times we needed to keep costs down. Nobody mentioned that universal replacement motors exist, nobody offered a cheaper option, nobody asked what our budget was. I emailed with the part numbers and retail prices and asked for an explanation. The office replied that pricing is discussed with the technician during the appointment and the quote is final. But the technician said $1,000 and the quote came back 77% higher, so that isn't what happened. No manager or owner would respond. I'm doing the repair myself for $234.04 in parts. The seasonal maintenance plan was good value and their techs have been fine. But the repair pricing is not something I'd let another neighbor walk into blind.

  Syl S.★★★★★

• David and Justin did a great job explaing what happened and what needed to be done to fix the problem. David and the whole team at Efficient Home Solutions did great and timely replacement of my air conditioner. Would highly reccomend!

  Bill M.★★★★★

Read all reviews on Google

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About Plano

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.