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Enercare

HVAC contractor in Barrie, ON.

In Enercare's own words

Enercare Barrie: Furnaces, Air Conditioners, Hot Water Heater, Tankless Units, Ductless Splits, Fireplaces, Plumbing, Water Treatment and Indoor Air Quality. Our fully-licensed, technicians will diagnose and provide written quotes for parts and service at your Barrie home or business.

Trade
HVAC contractor
Business address
680 Huronia Rd, Barrie, ON L4N 6C6, Canada
Telephone
(705) 408-1098
Website
enercare.ca
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.6 (2182)

  • The 2 technicians did a great job. They were friendly and knowledgeable.

    Paula D.

  • Mr.Matt Greene came to my home to check my furnace.He showed me all the areas of the furnace he would be checking.He was very courteous and did a fabulous job checking the all important areas.Enercare should be very proud of having him as an employee

    David B.

  • Worst experience in ever had with a company, un professional and they destroyed my floor.

    Frenchie M.

  • My insurer required an urgent water heater replacement, so I called Enercare. The first tech did the job, but a supervisor found it was wrong and sent the same crew back. They were rude and acted like it was my fault. Even after I asked for a different crew on the third visit, they sent the same one anyway. They promised me three months free as a credit to resolve this, but I never got it, they also said a supervisor would reach out to me an rectify but that never happened as well. Then 8 month later, I got a $300 bill for the install, and to make it worse, they damaged my dryer vent and left it open for any rats or animals . Now I’m being told I have to pay no matter what. At this point, it almost feels criminal that they can take advantage of customers like this.

    Daughters V.

  • Andrew T did a fantastic maintenance pleasant service

    Angus R.

  • Andrew T was very helpful and even offered some advice on replacing my humidifier filter (wasn’t previously told about doing this). Helped arrange a water heater replacement as well. Andrew was great, went above and beyond. Thanks!

    L S.

  • Andrew T did a great maintenance good service

    Maria G.

  • Just had a problem fixed with my furnace and John A was the technician, he was very knowledgeable and did a great job, he is a great asset to the company. Keep up the great work. Doug.

    doug B.

  • Andrew T provided excellent service

    Linda B.

  • Andrew T did an excellent maintenance greatservice and went above and beyond

    Travel B.

  • Received phone call from technician to indicate arrival time, which I was happy with. Technician put on boot covers when he entered my home and was very pleasant. He spent the time required to complete the furnace maintenance check. He indicated to me that there is no need to purchase the expensive furnace filters, and advised that Merv 8 provides full coverage and I only need higher Merv if there are severe allergies in the home. I was very happy with this technician.

    Lori J.

  • Matt quickly identified the source of the leak and promptly fixed it. In between tasks he took the time to check other components of my HVAC system, gave me maintenance tips and took the time to answer all of my questions. Well done team.....love these guys!

    Frank B.

  • Andrew T did a great maintenance on the AC

    Brad K.

  • Outstanding service on my fireplace.

    Jean C.

  • We scheduled an appointment with Enercare a week in advance. After waiting about an hour in to our scheduled time slot for the technician to come, he called and told us that Enercare does not do the work we had requested and he wasn’t sure why the call centre had scheduled such work. For a large company, this is pretty disappointing that their staff don’t even have the knowledge of what kind of work the company does and will make you wait around for work they don’t even do. Don’t waste your time and book elsewhere, because even if you book with them, they may not do the work anyway.

    Amanda S.

  • Markus was very polite and proficient. He completed the A/C quickly, outlined what he was checking for and explained the results. Great job !

    Bob G.

  • The repair technician came earlier than the phone call to advise exact time, by an hour. The tech did NOT make any attempt to ring or knock, therefore did NOT hear from us what the issues were. The tech sttemded the property for 1 minute, simply flipped the on/off switch on the unit outside and left a note of completion despite the fact the unit was off because it is empty of Freon requiring it to run properly. Absolutely useless and waste of time. Then calling service care was ridiculous because they were inefficient, had to speak to multiple representatives and provide the same information over and over again because they fail to record or document any of the conversations held. The service department is incredibly useless at actually providing customer service, especially for a senior without air conditioning. Had the exact same Problem with them only 1 yr ago when the brand new furnace broke down, forcing a senior citizen to live without heating for days before service.

    Shelley R.

  • Andrew T helped us with our maintenance and a new thermostat , thank you very much we are very happy with the service

    Cheryl C.

  • Andrew T did a good maintenance was professional and quick

    Joseph B.

  • Matt was competent and efficient and very pleasant. Appreciated his careful work and feedback.

    Paul N.

  • Andrew T did an excellent maintenance very friendly and professional.

    Frederick J.

  • we had very good experience with our technician Daniel. He took the time to explain things . Great service. Thank-you....

    Rose T.

  • Andrew t did excellent fixing ac

    Gerardo E.

  • Andrew T did a good maintenance for us thank you

    Hinal P.

  • This company has the absolute worst customer service. They increased my payments and when I called to inquire.. they were unable to articulate and they hung up on me. I had the care program for my furnace and AC. They have not been physically in my home since last year- so I cancelled my service. They have been emailing me and calling me non stop for months. When I explain that I wasn’t satisfied with their services and cancelled, they have no idea.. been bounced around to dozens of people. This company is deplorable and have been harassing me. I have been an excellent client until that time. I’ve actually had to caution them to stop contacting me. They have used different numbers to get through. I’m 63 and NEVER experienced this before. It’s been disturbing and I absolutely DO NOT recommend them.

    Sandy J.

  • Andrew T did a fantastic avc maintenance and also helped us with our hrv

    Len V.

  • Andrew T did a great maintenance and helped us with good info

    Roll'Her B.

  • I scheduled an appointment couple days ago, I requested an 8am-12pm appointment time slot. Fast forward to appointment day, I call customer service at 11:30AM, just to make sure everything is ok. They inform me that the appointment was booked for 12PM to 4PM, I took a full morning off work to meet with inspector. I wait until 3 and find out that they had the wrong address on my file and they just went to that address and sent me an email saying I wasn’t home. I dont know where that wrong address came from but i have always verified my account with my existing address, and i spoke to at least 8 different technicians, not one saw that there was an incorrect servicing address. I was told id get a call back from a supervisor, and that they will have to reschedule my appointment until next day. They offered a credit which was nice, BUT removed that credit once they found out im not a current enercare customer…. This definitely pushed me as far away as possible from this horrible company. Mistake after mistake, it was my fault for being so patient with them. I’m still waiting for a call from the supervisor, they said it would be 20 min, it’s been 2 hours. 0 out of 5.

    Teresa S.

  • Andrew T helped give us new expansion tank much appreciated thank you

    Neran B.

  • I am extremely disappointed with Enercare's customer service. After Enercare recommended replacing my old tankless water heater, they installed a brand-new rental unit. Within weeks, it stopped working, leaving my family without hot water for **five days**. During that time, I received no meaningful updates, no repair timeline, and was repeatedly told to wait for a backordered part. To make matters worse, one of Enercare's managers actually suggested that I take **cold showers** while waiting for the repair. I found this response completely unacceptable and insensitive. Customers pay for a rental service so they have reliable hot water—not to be told to live without it. When customers rent equipment from Enercare, they expect prompt diagnosis, effective troubleshooting, and reliable service. Instead, I experienced poor communication, unnecessary delays, and a complete lack of urgency for an essential household service. This experience has completely eroded my confidence in Enercare. Based on what I experienced, I cannot recommend their rental or service. After this experience, I have only one suggestion: perhaps Enercare should consider changing its name to **"No One Care"**—because that's exactly how I felt throughout this ordeal.

    Michael I.

About Enercare

HVAC and plumbing in Barrie

Enercare provides a range of residential and commercial climate and water solutions. The company says its technicians perform furnace repairs, air conditioning maintenance, and air conditioning diagnostics. Its service list includes heat pumps, duct design, boiler systems, and fireplaces. Beyond climate control, the business describes expertise in indoor air quality, water softeners, and water filtration systems.

For plumbing needs, the company names hot water heater replacements, tankless units, and general plumbing services. It also provides financing options for its work. The company offers a one-year parts warranty and 90-day labour coverage for all repairs it completes.

Service availability and ratings

The company operates 24 hours a day, every day of the week. It holds a 4.6 rating based on 2182 reviews. Reviewers frequently mention the knowledge and helpfulness of the technicians, though some customers have reported issues regarding communication and property damage during installations.

In Barrie, Environment Canada normals from 1981 to 2010 indicate a mean temperature of 6.9°C.

Enercare credentials

The company is an ECRA/ESA licensed provider, license number 7010500.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Barrie

About Barrie

Population147,829 (2021)
Average yearly snowfall87.8 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.