Goodwin Tucker Group

HVAC contractor in Des Moines, IA.

In Goodwin Tucker Group's own words

Goodwin Tucker Group is a wholesale supplier of commercial kitchen, refrigeration and HVAC (Heating, Ventilation and Air Conditioning) equipment. Located in Des Moines, Iowa, the group offers several services in fixture replacement, turn-key installations, water-filtration systems and bracket mounting. It also provides equipment rental services for ice-cream machines, oven, slicers, dish machines as well as walk-in coolers and freezers. The company offers products from several manufacturers, including Carrier, Fleetwood, Electrolux and Jackson. Goodwin Tucker Group is a member of the Commercial Food Equipment Service Association (CFESA).

Trade

HVAC contractor

Business address

2900 Delaware Ave, Des Moines, IA 50317

Telephone

(515) 262-9308

Website

goodwintucker.com

Hours

Monday7:00 am - 4:00 pm
Tuesday7:00 am - 4:00 pm
Wednesday7:00 am - 4:00 pm
Thursday7:00 am - 4:00 pm
Friday7:00 am - 4:00 pm
SaturdayClosed
SundayClosed

From the business's Google listing, checked Oct 2026

Register

IA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

3.5 (35)

I am a shift lead at Pizza Hut Store #036962, we recently had our fryer go down and multiple technicians tried to diagnose the issues. Finally GOODWIN TUCKER GROUP sent Nate McPherrin, who was not only knowledgeable but friendly and explained the process thoroughly to the management team, what was going/needed to happen and when we could expect our parts, as well as when we would be able to use the Fryer again. Store #036962 and its management team is greatly thankful and pleased with the service of this company and this specific technician for getting things done in a timely, professional manner and having the knowledge to do so quickly. Would absolutely recommend him to any company needing a technician for things.

jeff H.
Kellen was fantastic to work with. Very knowledgeable , fast and efficient. I would highly recommend. The best service technician we've ever had at our facility.

Randy S.
Shawn Rasmussen is a very knowledgeable guy, He diagnosed the problem very quickly.

Troy A.
Keith Ruby did a great job troubleshooting our revent oven and helping us determine what part we needed to repair.

Pat L.
Shawn Rasmussen from Goodwin Tucker always does an amazing job at Lifeserve and is always kind and positive. Thanks for all you do!

Lilly B.
Our tech was Shawn Rasmussen and we were very happy with the service provided. Great communication, explained everything thoroughly, did a wonderful over all job.

Alyssa B.
Jordan Hanson has been a great person to work with!

Jeremy B.
Tech Shawn Rasmussen was super friendly and knowledgeable. He explained everything well and got our issue solved quickly.

Shelby H.
explaining everything clear and with great knowledge

Jamie F.
Matthew Higgins is by far the best technician we’ve had here at Casey’s thanks for the great service… Casey’s Team 1329

Robert M.
Shawn Rasmussen did a great job fixing the fryer. He explained things to myself and 2 of my staff team. He was very friendly and professional.

Teresa P.
Sean Kelly is one of my favorites techs to come to my location. He always takes the time to explain necessary repairs and what we can do to avoid future issues.

Kevin S.
Called to have a refrigerator looked at the girl that answered the phone put me on hold for 10 minutes then was very rude don’t do business here!

Tim J.
Lauren Nelson the Lead Service Team Specialist was amazing! We have been having issues with communication with our team and their team and Lauren got to the bottom of it. She got it fixed promptly and made sure we will be taken care of moving forward. Thank you Lauren for your assistance!

Luis U.
Great and friendly service. Very helpful with explaining needed services, cleaning, and maintaining our equipment

Morgan B.
He was driving behind me. He almost hit my car dang near four times. Needs to learn to drive.

Row O.
Tech said hotwell was fixed after 2 plus months. Went to fill with water and leaked. Ran out to the parking lot to get tech to come back in, he said he didn't touch where leaking and kept driving. The new part that he supposedly fixed still does not work either. Called the company, dispatcher was rude. Supposedly couldn't get ahold of tech to turn around, but would call me shortly. Never received a phone call back. Poor service all the way around.

Apryl P.
Techs are horrible at driving. Watched one near spirit lake almost force an elderly lady off the road. Says a lot about their ethics and "their sense of responsibility"

Joshua E.
Shady, bait and switch sales tactics. I was told one thing during booking than WAY over charged after service was done. Did not disclose anything about travel time and mileage. Too bad, the tech was great, awful company with disgusting policies.

Michael C.
Worst company I have ever worked with. No issues with technicians but management is pathetic. They lied about when parts were received and when I showed them proof of delivery, they made excuses. Office manager Jen Nordheus never called me back after 4 or 5 phone messages so I drove over there and spoke with the service manager Randy and he lied to my face said he would follow up and never did and didn't return calls. This company refuses to service our businesses. Worst customer service ever!

Mitch H.
Best service out there hands down! Pat yourself on the back you deserve it!

Ashley M.
Never disclosed they charge mileage and labor while driving at 115/hr. Left with breaker off and no hot water. Never again

Chuck D.
Bad service Bad customer service Everything bad to deal with them

ahmed A.
Called them to fix a leaking freezer. Tech came out to look at and said there was nothing he could do and suggested I just patch it with silicone and some flashing. Received an invoice for $200. Called to complain and all they could do was credit me for the 45 minutes that he said he was there. Tech was actually in my place of business for no more than 15 minutes. He sat in his truck for the rest of the time. Still have to pay the $150 for techs drive time and service call fee. I always thought the service call was to cover the tech traveling to and from location. I would be embarrassed to charge this much and not do anything. Edited: They did contact me again and did credit me an additional amount since I did not know what their base fee was. So I have raised my rating for them due to their desire to make things right.

Mike W.
I usually had good experiences with them in Des Moines, but they now have a nearly $400 service fee plus $98 / hour. Really pricing themselves out of a potential PM contract.

Eric S.
Never done business with them, but one of their vans ran me off the road today. Probably not the best marketing strategy, but at least they were trying to provide speedy service😅

Liz Y.

About Goodwin Tucker Group

Goodwin Tucker Group says it provides round-the-clock emergency help through a staff of more than 60 certified technicians. Its work includes commercial kitchen equipment, refrigeration, and HVAC equipment in Des Moines.

Commercial equipment work at Goodwin Tucker Group

The company describes custom maintenance plans alongside fixture replacement, turnkey installation, water-filtration systems, and bracket mounting. It also rents equipment including ice-cream machines, ovens, slicers, dish machines, walk-in coolers, and freezers.

Its website names Carrier, Fleetwood, Electrolux, and Jackson among the manufacturers represented in its product work. The company also states a 90-day parts and labor warranty.

Hours, rating, and Des Moines heating

Goodwin Tucker Group has a 3.5 rating from 35 reviews and is open from 7:00 am to 4:00 pm Monday through Friday. Reviewers most often describe technicians as knowledgeable, communicative, and quick to diagnose equipment problems.

In Des Moines, utility gas heats 64.1% of housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 show an average temperature of 50.2 degrees F, with an average high of 60.0 degrees F and an average low of 40.4 degrees F.

The company says it has more than 60 certified technicians and belongs to the Commercial Food Equipment Service Association.

Its stated 90-day parts and labor warranty is a specific term attached to its repair work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.