Lake City Mechanical Inc

In Lake City Mechanical Inc's own words

Locally owned and operated specializing in plumbing, heating and service. Wide variety of experience spanning over 20 years in the Okanagan Valley. • Residential and commercial service • Troubleshooting • New Construction • Renovations • Furnace service and replacement • Water heater service and replacement • Boiler service, replacement and retrofitting • Backflow testing • Controls • Maintenance • Project management and estimating • Contract negotiation • HVAC installation

Trade

HVAC contractor

Business address

1515 Westgate Rd #14, West Kelowna, BC V1Z 3X4, Canada

Telephone

(778) 363-3045

Website

lakecitymechanical.com

Hours

• Monday7:30 am - 6:00 pm
• Tuesday7:30 am - 6:00 pm
• Wednesday7:30 am - 6:00 pm
• Thursday7:30 am - 6:00 pm
• Friday7:30 am - 6:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.7 ★★★★★ (25)

• Unbelievably great service and value! The biggest differentiator however with Lake City Mechanical, by far, is the trust & integrity. I had an poor experience with other HVAC companies I consulted with, so thanks for saving the day Lake City and the new system is working great!

  Alan F.★★★★★

• Lake City Mechanical provided exceptional service for a replacement of my hot water heater. They communicated well, were up front with all costs, arrived on time and completed the work with no issues. The tech was very friendly and knowledgeable, leaving a clean workspace behind when he left.

  Evan E.★★★★★

• We have had multiple great experiences with the Lake City Mechanical team over the last year and continue to be impressed with their swift responsiveness, service availability, and most of all their professional and skilled team members!

  Laina W.★★★★★

• Great experience with Lake City Mechanical, Ian and his apprentice Liam replaced our hot water tank today. Everything about the process was exceptional, first they responded to our inquiry on a stat holiday, just to make sure we were not without water! Next they fully explained our options for tanks and the pros and cons for each system. From the photos I sent, they were able to determine that I also needed and expansion tank and explained why, as well as it's function. Best of all, they were here with two days to complete the installation and came in under the original quote! I highly recommend the Lake City Mechanical team and will be using them for all my HVAC needs going forward. P.S. Ian took the time to review some simple maintenance item I can do annually by myself to keep our new tank in top shape.

  Ryan D.★★★★★

• Professional and great service. I highly recommend!

  Shannon H.★★★★★

• Great service, great price.

  Ted M.★★★★★

• On May 06 /2025 Lake City Mechanical-Plumber install brand new hot water tank (Rheem-40 Gal/Gas -the Home Depot supply)Job well done,Thanks the plumber for good ,fast work,five stars . I highly recommend this company.Vito

  Vito★★★★★

• Best service ever. Could not be more thrilled with dispatch and technician.

  Diana H.★★★★★

• I used LAKE CITY MECHANICAL to replace my water heater (through Home Depot) - 39 gal (Sept 2022). Their work was excellent. Eileen in the office was a pleasure to deal with. I needed to arrange a specific date, and she worked with me to select a suitable date. The installer (Dale) was pleasant and efficient, he explained what he was doing and also answered my questions readily. He made no mess, and he took away the old heater and all the garbage as well. I asked them to do a couple of other minor plumbing things, and the price was reasonable. I would use them again any time.

  Josh B.★★★★★

• Our Technician, Matt, was nothing but a true professional from the time he arrived to the time he cleaned up. He left us with a tidy install of our new upsized Rheem hot water heater.

  doug N.★★★★★

• *BEWARE* we had a water softener installed by LCM last year. This year we needed a poly B change out, emailed and texted them, didn't get back to me for 2 weeks informing me they were to busy to even give us a quote. So we had another plumber do the job, they discovered the water softener had no drain installed when it was put in, all the water was running into our insulation, our insulation was soak and wet and molding. Immediate had the new plumber fix the mistake, as we were not going to wait another 2 weeks for LCM to get back to us. Informed LCM of the unprofessional job that was done and would really appreciate reimbursement for the $609 we had to pay out to fix there mistake. Of course they refused to reimburse us. The new plumbers even wrote up a letter stating that the water softener install had been done wrong. This job of installing our water softener should have been done correctly the first time, drain included. If we didn't get another plumber we would never had even known of the damage being caused under our trailer. Not to mention how sick the mold would start effecting our heath. We are senior citizens living on a fixed income and feel like we were shafted by this company. I would not recommend them. to anyone.

  George W.★★★★★

• Excellent customer service and response! I had issues with my water heater and the dispatcher and technician (Matt) were both very quick to respond. They are now my plumber of choice and I will recommend to others!

  G. J.★★★★★

• Matt was excellent. He was on time. Courteous and answered all my questions. I was quoted 2 hours and he was done within 2 hours. Thankfull for his service!

  Nancy C.★★★★★

• Great next day service to replace a hot water tank. Friendly and professional transaction from start to finish. Highly recommend.

  mike H.★★★★★

• I was told by my insurance company that I needed to replace my old PolyB plumbing in my whole house. I've dealt with Lake City Mechanical in the past so I called on them for this. They sent Tyler and he took care of replacing all the old plumbing. He did a fantastic job and was professional and easy to work with. I'd highly recommend Lake City Mechanical!

  Jeremy A.★★★★★

• Excellent service! Fair prices and would highly recommend. Replaced hot water tank and also replaced an outside hose bib.

  Anna R.★★★★★

• Hot water tank replacement; outstanding service, quality products, competent trades, competitive pricing. Highly recommended.

  David M.★★★★★

• Lake City contacted me quickly and were very responsive. Eileen was very knowledgeable and quickly got my installation booked. Matt, the installer, was very professional and had my new hot water heater installed quickly and without issue or extra costs! Fantastic results and highly recommended!

  Mark B.★★★★★

• Highly recommend. Staff went out of their way to help me in a stressful situation. They were very concerned with accommodating my needs and rectifying my dilemma. Their installer was very courteous, professional and knowledgeable.

  Elgin C.★★★★★

• Exceptional Service! We used Lake City to install our dishwasher & replace a shut off valve. They were punctual, professional & efficient. I highly recommend their services.

  Robyn S.★★★★★

• We had two hot water tanks installed in our rental property in Fall 2019. The installer cut a drain pipe to fit the tank into one of the utility closet in one of the units and did a shotty repair job gluing a fitting to put it back together. This resulted in a flood when the AC was turned on. The repairman we hired to fix the leak asked whether we had the hot water tank recently installed as he indicated the slap-together "fix." Lake City Mechanical didn't follow up when I called to complain about their mistake and didn't take responsibility for the damage their employee did, which cost us almost $400! Bottom Line: Don't use Lake City Mechanical if you want the job done right or for them to correct their mistakes.

  Katerina H.★★★★★

• 65 gallon hot water tank sprung a major leak. Lake City Mechanical (Shane and Matt) came to the rescue and installed a new tank the same day at a time when their workload dictated service several days out...they know how to get folks out of a bind in a very professional and efficient manner.

  Stefan D.★★★★★

• We have contracted Shane and his crew on a number of occasions. Always received great service! Furnace repair, incoming waterline upgrade, and installation of tank-less water heater. Highly recommended!

  jpc_BTC★★★★★

• Nice guy , worked steady, new his Stuff. VERY polite.

  rodney W.★★★★★

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About West Kelowna

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.