Morris-Jenkins

In Morris-Jenkins' own words

Being a homeowner shouldn’t be so hard. That’s why Morris-Jenkins makes it easy to get help with your home’s heating, air conditioning, plumbing, and electrical. We’re located in Charlotte, and we service the surrounding North Carolina and South Carolina communities. When you need help with repair, replacement, and maintenance for residential HVAC, plumbing, and electrical systems, we’re just a call or text away! We’re here til midnight, and we don’t charge extra for weekends or evenings.

Trade

HVAC contractor

Business address

13725 S Ridge Dr, Charlotte, NC 28273

Telephone

(704) 357-0484

Website

morrisjenkins.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

NC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (36678)

• Stefan was excellent. He fully explained what was needed to be done. He was very professional and personal.

  Frank★★★★★

• We recently signed up for Morris-Jenkins' Priority Advantage program after Shane Morgan came out last month to help us with some electrical issues. Shane was fantastic to work with, and his professionalism, honesty, and quality of work were a big part of what convinced us to sign up. After today's visit with Jake Retter, I can confidently say our excellent first impression of Morris-Jenkins has only gotten better! Jake was professional, polite, honest, and extremely thorough throughout the entire visit. He took the time to walk us through everything he found, explain his recommendations, and make sure we understood what was going on with our HVAC system. What really stood out to me was his ability to take something fairly technical and explain it in plain English without making you feel like you should already know how everything works. Working in IT and networking myself, I know firsthand how valuable that skill is. Being knowledgeable about your trade is one thing, but being able to communicate that knowledge clearly to customers is something else entirely, and Jake did an outstanding job. The work itself was excellent, the pricing seemed reasonable, and I never felt pressured into making any decisions. Jake was upfront about everything and gave us the information we needed to make informed choices. Between our experiences with Shane and Jake, Morris-Jenkins has made a fantastic first impression. If these two are representative of the technicians they employ, I feel very good about our decision to go with them. Thanks again to both Shane and Jake for the excellent service!

  Chris★★★★★

• Tyler is truly a rockstar. He has gone the extra mile, in very unpleasant weather, ensuring that our HVAC situation is perfect. Highly customer oriented, excellent communicator and very knowledgeable. Has a nice skill set which demonstrates an ability to show legitimate concern for getting the job done correctly, as if my house was his home. A very approachable, nice young man.

  Jeff B.★★★★★

• AJ was excellent! Not only was he able to arrive earlier than scheduled to begin repairs, he was extremely professional and polite. He thoroughly explained everything about old disposal and what was wrong, why it needed to be replaced, and each of the different options for a new disposal and the cost for each. He was patient and answered all of my questions. He had everything replaced in less than hour. Thank you AJ!!

  Jason B.★★★★★

• Yesterday 10/9 we had multiple folks from Morris Jenkins provide services, and as usual, everyone was amazing. AJ, John, Josh, & Austin were all kind, professional, and highly skilled!

  Stephanie P.★★★★★

• Grant is a very thorough and knowledgeable technician. His professionalism and ability to convey to the customer the issue at hand is very clear and concise. He is definitely an asset to Morris Jenkins.

  Angel D.★★★★★

• I had a good experience with Morris-Jenkins overall! The technician was personable, thorough, efficient, and professional, both during the initial assessment and when she returned two weeks later to install my new shower fan. The work was excellent, and my fan now runs quietly again! My only reason for giving four stars instead of five is the labor cost, which was over $560 for an installation that took about 30 minutes and that cost includes the 10% membership discount. I also had to purchase the fan myself separately. Overall, I’m very happy with the technician and the quality of the work. I just wish the labor pricing had been more reasonable.

  Tiffney F.★★★★★

• Very happy with my experience with him. Very professional.

  Tray L.★★★★★

• Julian was great! Very personable and nice. I have had nothing but good experiences with Morris Jenkins and their technicians.

  Nicole N.★★★★★

• Jamie was great! On time, fully evaluated the situation and was able to solve the issue and provide insight on how to prevent more issues in the future.

  Erin C.★★★★★

• This is for the great job both of you did on my tankless hot water heater. These employees are keepers and perform a tech review of our systems. Keep up the good work!

  Patty L.★★★★★

• Tyler was on time, communicated clearly and worked efficiently. And it matched exactly what we expected.

  Jean K.★★★★★

• Austin was great. He really made it a point to explain any issues with our AC and heat system without using extremely complicated language. I would love to continue to have him as my main tech person.

  Kailyn C.★★★★★

• Very knowledgeable.He worked very hard at our home.Would love to have him come back again.Thanks again Tony Harkey.

  Scott P.★★★★★

• Was hesitant about taking the service plan at first .Cannon explained to me the benefits and importance of having it.He was very thorough and answered all of my questions and concerns.He is a great asset to his company by the exemplary customer service

  Joe G.★★★★★

• Jacob was a great Tech. He was professional and friendly. Took the time to answer my kids questions and entertain their million welcome high-fives. Trouble shot our issues and made the necessary repairs. Thanks for your help.

  Gabriel A.★★★★★

• Great service—quick, efficient, explained everything thoroughly! Great job!

  Matthew L.★★★★★

• NEW UPDATE 10/9/27: I absolutely love being a preferred customer of Morris Jenkins. They have so many invaluable services. The best is free plumbing for drains that are clogged!!! I have HVAC maintenance twice a year ensuring my systems are properly functioning. They have electrical services as well. Morris Jenkins is more expensive but they only use/sell premium equipment and the job is always done to code. They do not take shortcuts!! They stand behind their work and I’ve never had to call them back on any job they’ve done. I’ve been a customer since 2014 and wouldn’t consider anyone else. Today I had to have a plumber come out due to a slow draining tub. Alissa came out quickly and went to work immediately cleaning the drain from a hair blockage. She also checked my water pressure gauge and discovered it is running too high for standard PSI so I’ll need that replaced. I asked for Alissa to do the repair because as with ALL MJ employees, she was wonderful. She was friendly, professional, kind, respectful, patient and helpful. I have never had anyone from MJ who wasn’t wonderful. MJ treats their employees great and pays them well. Everyone has always said working for MJ is the best company and they’d never leave. That says a lot. You can’t go wrong hiring MJ to do any job you need done. You pay for what you get and your job will be done right with no shortcuts. UPDATE 01/23/2026: Jesus to the rescue!! I couldn’t remove my hose from the spigot and with an ice storm coming it was most important to get it off. I was scared to death that the spigot might break off and it’s connected to my kitchen sink. I shouldn’t have been scared, especially with Jesus on the scene and prayers to Jesus how could I lose?! Jesus accomplished the mission, threw out the old broken hose, wound up the new hose into the hose holder and checked out my other hose connection. Great job and I appreciate the extras!! Jesus arrived with a big beautiful smile and a conviction for getting the job done. It’s very noticeable that every single employee loves their job and customers and Jesus was no exception. I always feel safe and secure anytime MJ works on anything in or out of my home. I would NEVER use another company as I already have the perfect company. If you need anything related to plumbing, heat, AC, or electricity Morris Jenkins should be on speed dial. Anything related to plumbing ask for JESUS. He’s got a big smile, a hearty laugh and exceptional skills. Tell him Rusty, that’s me, sent you. UPDATE 9/5/24: Once again I’m compelled to write another review for the outstanding customer service provided by Flavio and immediate response by Justin West for a plumbing issue that occurred at 7pm last night. My son put carrot peels down the garbage disposal which clogged up the sink! Flavio contacted a supervisor to see if someone could come out to fix the problem and was told YES. Flavio advised a plumber would respond between 10p-12a. I couldn’t believe it and was immediately relieved that my problem would be fixed within hours. As a Priority Advantage (PA) customer which is so worth it, the service would be FREE! Think about that! I have an immediate response by a plumber, AT NIGHT, and it was FREE as a PA member!!! Who provides that kind of service??? MORRIS JENKINS does!! Justin arrived around 8:45p, worked on the clog and had it cleared within 30 minutes. Before leaving he ensured everything was running as it should and also tested my water pressure to ensure that was fine! He was kind, professional, patient and friendly. MJ employees are all happy, friendly and professional. They’re always happy to help and make you feel like you’re a valued customer and they WILL RESOLVE any problem you have! Once again MJ, thank you for your service and for always making me feel valued and important. Another job WELL DONE!

  Russlyn N.★★★★★

• Stefan in the plumbing department was great. He made us feel like family. I would recommend his services.

  Evan B.★★★★★

• Joe was the best!

  Doe R.★★★★★

• Seth was amazing. Very detailed and gabe great knowledge.

  G W.★★★★★

• Payton was a great technician. Very helpful and friendly.

  Brad C.★★★★★

• Finding a leak in your house is never something anybody looks forward to. When Julio showed up to investigate, he was kind, professional and made sure that we found out what was wrong and how to best address it. While our issue ended up not being a plumbing problem, Julio was able to connect us with the right providers to help make sure that there was no mold or any other issues that were being caused by what turned out to be a leak in our roof. The level of professionalism and kindness that was shown was amazing and I know for any other plumbing issues I have, I'll be calling Morris-Jenkins and asking for Julio.

  Alex D.★★★★★

• Seth showed early on a night call. Very good communication and did an excellent job diagnosing the issue. Professional and very pleased. Turns out the coil is shot. Gonna need a new one.

  Diab R.★★★★★

• I take this opportunity to thank Johnny and his brother, they did a tremendous job. It was not the easiest one but both of them went above and beyond. Rickey and I are so glad we made that call.

  Sophie M.★★★★★

• Our appointment was extremely easy to schedule. Mark arrived extremely quick to identify and resolve the issue with our HVAC. His customer service was also excellent.

  Travis M.★★★★★

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About Charlotte

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.