Mr. Reliable Heating & Air

In Mr. Reliable Heating & Air's own words

MR. RELIABLE HEATING & AIR Your Houston Area HVAC Company At Mr. Reliable Heating and Air, we pride ourselves on being the trusted heating and AC Repair company for Houston, TX, and the surrounding communities. Our team of skilled, experienced technicians can help you and your family with any and every heating and air conditioning service, including consultations and installations, maintenance, troubleshooting and repairs, and replacements. At Mr. Reliable Heating and Air, we have highly trained and licensed experts who can perform essential air conditioning services and keep your family comfortable during the long, hot Texas summers. Your satisfaction is our priority.

Trade

HVAC contractor

Business address

1729 Brittmoore Rd B2, Houston, TX 77043

Telephone

(832) 263-3401

Website

callmrreliable.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (869)

• Jawn was great. On time and gave great insight on what needed to be done.

  Alfred J.★★★★★

• Kevin did an outstanding job and took the time to explain and educate on the entire AC system. Kevin is a master of his craft and I highly recommend!

  Mike D.★★★★★

• The tech Austin was great. I highly recommend Mr Reliable and Austin

  Austin M.★★★★★

• John came out and made our home nice and cold! His response was quick. Very honest and personal young man. Locked him in contacts for future AC needs cuz this Houston sauna is very unpredictable!

  crimsonblue69★★★★★

• John did an excellent JOB💯💯💯

  beatboxrecords H.★★★★★

• Excellent 👍

  Michael P.★★★★★

• John was amazing. He explained everything to me and was very through. Call John

  JaQuoia S.★★★★★

• Borderline criminal business. Our HVAC system was not working at all. Guy comes out, within 30 seconds he's telling me we have mold and asking if I want to install a $1,700 UV light. Takes a look at things, tells me the cheapest option to get everything up and running would be $1,500, but says that this would probably be wasted money and I should instead buy a replacement system. He shows me the options. One is $20,000 and the other is $23,000, which is about double the price of everyone I've spoken to who has had a system replaced. I get a second opinion. New guy says it's probably not mold in the attic, and then he goes out to the outdoor unit, finds an unplugged cable, and throws a new fuse on the system. Charged me for the service call and that was it. It was $89 for the second guy when "Mr. Reliable" was telling me it would be $1,500 minimum while he's trying to sell me systems I don't need for upwards of $20,000. Stay far away from these crooks.

  Chase H.★★★★★

• John did over and out to make sure we knew what the issue was. Very informative when telling how things work and how it contributes to the problem we are facing. All and all very good service recommend them to all!

  Daniel P.★★★★★

• Daniel did a great job and took the time to explain to me what it happened and how to prevent it from happening again.

  Chris M.★★★★★

• John G was amazing! He went above and beyond and totally saved us from getting further water damage in our house. He was super knowledgeable and really took time and care to explain everything to us. I will recommend this company to everyone! Thanks so much

  Cameron S.★★★★★

• Disappointing Experience with Mr. Reliable – Lack of Customer Loyalty I purchased a new AC system from Mr. Reliable in 2025 for nearly $10,000, including a membership. Unfortunately, less than a year later, I began experiencing problems with the AC not cooling, in April. Mr. Reliable came out to repair it, and I thought the issue had been resolved. However, in September, the AC went out again, and I was informed that I now needed a new furnace at an additional cost of $6,500. I understand that an HVAC system consists of different components and that parts can fail. My frustration is not simply about having to replace the furnace. It is the fact that replacing the furnace was never recommended when my new HVAC system was installed or during subsequent service visits. Despite experiencing multiple problems with my AC, I was never given recommendations on how best to maintain my system, whether the furnace might need replacing, or what options I should consider to prevent future issues. What makes this experience even more frustrating is that Mr. Reliable is currently advertising a promotion offering a free furnace with the purchase of a new AC. When I asked whether I would qualify for the promotion, given that I had already spent nearly $10,000 with the company and had experienced repeated problems, I was told the promotion was only available to customers purchasing an AC in 2026. I understand that promotions have terms and conditions, but I expected some consideration for a customer who had recently made such a significant investment and was now facing another expensive repair. Instead, I was told that they could not offer me a free furnace but could reduce the price from $6,500 to $5,500 with my membership discount. I am extremely disappointed with the reliability of the system and the customer service I have received. After spending nearly $10,000 on a new AC, having it fail twice within a relatively short period is unacceptable to me. The lack of flexibility or meaningful customer-retention incentives has only added to my frustration. I informed the company that I would be obtaining a second, and possibly a third, estimate before making any decision to purchase from them again. Based on my experience, there is very little incentive to remain a repeat customer. I expected better quality, reliability, and customer service from a company I trusted with such a significant purchase. Unfortunately, my experience has left me questioning whether I would ever do business with Mr. Reliable again.

  Kristy P.★★★★★

• Company never tried to rip me and is always honest about the work. Elias was very professional and informative.

  Ol D.★★★★★

• It is so great to find a company with integrity and knowledge. John helped us and was fantastic.

  Iris S.★★★★★

• Austin did an excellent job, I will definitely use this company again.

  Lashunda B.★★★★★

• Excellent service.

  Ed S.★★★★★

• Our service technician, Edgar, has been to our home several times and always gives us very detailed information and feedback about our HIVAC systems which is very informative and easy to understand. He is very professional and friendly. It is always a pleasure seeing him and knowing we will get a honest assessment regarding working order of our systems. We highly recommend Edgar and Mr. Reliable Air Conditioning. We have used four companies in the past 30 years and Mr. Reliable has been the best for knowledge and professionalism of the service technicians and the cost of their equipment.

  Lester K.★★★★★

• All star . Did a great job!!

  Daniel H.★★★★★

• John Gonzalez was very personable, informative and all around nice guy. Was efficient and timely doing our ac tune up. Would 100% recommend for any ac/heating needs.

  Ronaldo M.★★★★★

• Great guy, did a wonderful job

  Tom F.★★★★★

• Great service. Fast response and had our air up in running in 20 minutes.

  Ryan D.★★★★★

• I've had Mr Reliable for a couple of years and they have always been punctual, professional and they always do a great job.

  Ed H.★★★★★

• John quickly restored our A/C and his good guidance led us to a perfectly cool and comfortable home. Thank you so much John.

  Amy A.★★★★★

• Great experience. Did good work, explained everything.

  Steve S.★★★★★

• Kevin was great. Fixed my clog, was very friendly and efficient! Thanks, Kevin!!!

  Jared C.★★★★★

• John G. Is reliable, knowledgeable, and efficient. He does the type of work and inspection that makes a homeowner proud about the investing in their home.

  Kamisha J.★★★★★

• Austin was amazing! He came on time and was super knowledgeable. He took the time to explain what was going on with my AC unit, how the tune up went, and walking me through a quote for some additonal work. Very kind and professional :)

  Olivia G.★★★★★

• Danny was exceptionally polite and knowledgeable. Had a great experience during the service call.

  Salvador C.★★★★★

• He was great and did a wonderful job. And, it didn’t take all evening☺️.

  Barbara W.★★★★★

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About Houston

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.