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Reliance The Furnace Company Edmonton Heating, Air Conditioning & Plumbing

HVAC contractor in Edmonton, AB.

In Reliance The Furnace Company Edmonton Heating, Air Conditioning & Plumbing's own words

Reliance The Furnace Company™ is Edmonton's trusted choice for HVAC, plumbing, and water solutions. We offer furnace rentals, new furnace installations, air conditioners, heat pumps, air conditioner installation, and reliable repairs for heating and cooling systems, including air conditioning system maintenance and ac service from experienced HVAC technician professionals, as well as water heaters, water filters, and water softeners. With low rates and flexible payment options, our expert Home Comfort Advisors help you find the perfect fit for your home and budget. For all your home comfort needs, count on Reliance™

Trade
HVAC contractor
Business address
8545 Coronet Rd, Edmonton, AB T6E 4N7, Canada
Telephone
(844) 526-7676
Website
reliancehomecomfort.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
AB register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.6 (8140)

  • Spent $40,000 replacing our furnace, installing a brand new central air-conditioning unit, a brand new hot water tank, and two air purification system systems in our home. Honestly the sales person was amazing, they came out within two weeks to install it all. Eight weeks later we have a flood in the basement water spraying everywhere soaking through the drywall with a brand new TV on the other side of the wall and after six phone calls the closest emergency appointment we can get is 48 hours away. To say the least I am angry I am disappointed and absolutely disgusted in the customer service we are receiving. We went with Reliance because they were one of the top companies in Canada. One month after that we had problems with our new furnace, it was getting cold outside with a baby in the house way too cold with no heat. Again I called Customer Service which honestly sucked, However I did have a good agent that listened and heard me. Within 30 minutes I had a call from the Operations manager, Luke. Honestly he was amazing he took our problem and found a solution within two hours we had an installer at our door to fix the problem and he followed up with me before during and after. He also followed up the following day and one week later. Reliance is blessed to have such a great employee and honestly because of him, the cruise that came out to fix our issues, our salesman I would consider going with them again. My greatest disappointment truly is with their call centre.. Something has to be done there but the rest of my experience was actually very good.

    Shannon S.

  • Friendly and courteous service! Always given relevant and useful advice. Even resolved an issue with my Nest Thermostat :-)

    Kim R.

  • He was knowledgeable, personable, careful about footwear. Answered questions well was so patient with me when I couldn’t remember my passwords. He was a good teacher.

    katherine C.

  • Jason, working for Reliance, did a Furnace and Air Conditioner Tune-Up for us.

    Leonard T.

  • Please learn from my mistakes and do NOT go into "financing" or their rental agreement. They will put a lien on your home. They will then refuse a breakdown of the payout fees when you request to buy it out, so you can obtain a new mortgage lender. Do NOT do it, unless you are paying outright. We've been paying for 3.5 years and yet , based on the payout amount, it looks like we've only paid 1 year. Still refusing a breakdown. GO SOMEWHERE ELSE.

    Jasmine N.

  • Very good service ,completed timely and professionally

    Hasmukh P.

  • Excellent services. The best part of Reliance is, they have experience and knowledgeable technicians, you can trust. The chance of the misdiagnose is absolutely zero.

    Dulal L.

  • Very quick response to my service request

    Don C.

  • The technician was polite, courteous and profession. He did the annal maintenance inspection on my furnace and AC. I recommend Jason for service. His service a ten out of a ten. This is the annual inspection covered under their home program.

    Gabriel S.

  • good technicians who know the equipment, no need to worry about winter coming up

    Martin B.

  • Mr. Sandy G. did exceptional service! Thank you!

    Jervin

  • Reliance has provided excellent installation & yearly maintenance on my Lennox furnace & thermostat for several years now. They are always on time, courteous, knowledgeable & very professional. Recently, Chris performed the yearly maintenance. He was extremely proficient & explained everything very well. I can’t say enough about having service done by someone who is very knowledgeable about their product & providing information about long term & short term maintenance & possible repairs in the future. Thanks again Chris & Reliance for your outstanding service.

    Gary L.

  • Annual maintenance performed by Jason in a very thorough, professional and friendly manner.

    Nate G.

  • Very pleased with Reliance's communication and quality performance . . .

    Avery S.

  • Very courteous and resolved my plumbing issue. Thanks

    Francis M.

  • Very professional, patient and diligent. Took time to explain and answer all questions, drove back again to assist when we could not get something right. I will keep recommending you guys, Jared, Jake and others are wonderful group of people

    Adobi N.

  • The team was quick efficient and friendly.

    Dean G.

  • I really like the tech that came to do yearly maintenance on my furnace, very thorough. He was kind, courteous and professional and also set me up for a water purification consultation.

    Randy W.

  • Service came out and did yearly flush of demand water heater

    Dallas D.

About Reliance The Furnace Company Edmonton Heating, Air Conditioning & Plumbing

Furnace repair, heat pumps and air conditioning in Edmonton

Reliance The Furnace Company names furnace repair or replacement among its Edmonton work. The company also describes heat pumps, air conditioner installation, tune-ups, maintenance, plumbing, water heaters, water filters and water softeners as part of its home-service offering.

Its website says it has more than 60 years of experience in Edmonton. It describes work for residential projects and additions, alongside heating, cooling and water-system equipment. The company says its work is guaranteed and that it uses upfront flat-rate pricing.

Edmonton service availability and customer rating

Reliance operates 24 hours a day, seven days a week, and says live telephone support is available 24/7/365. Its Google rating is 4.6 from 8,140 reviews. Reviewers often mention courteous, knowledgeable technicians, maintenance visits, explanations of work and prompt responses; some reviews raise concerns about customer-service response and rental or financing arrangements.

The company’s Edmonton site sits in a city with Environment Canada normals for 1981-2010 of 9.3°C average high, -1.0°C average low and 4.2°C average temperature.

Maintenance and replacement choices

The company presents tune-up and maintenance work alongside decisions to repair or replace a furnace. It also names central air-conditioning work, heat pumps and emergency service, placing installation and ongoing equipment care within the same service mix.

Reliance says it provides support for heating and cooling systems as well as plumbing and water equipment.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Edmonton

About Edmonton

Population1,010,899 (2021)
Average yearly snowfall48.6 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.