Russell's American Mechanical

In Russell's American Mechanical's own words

Welcome to Russell's and American Mechanical where WE CAN FIX THAT! We offer residential plumbing, HVAC, electrical, generator, and gas line service throughout Virginia Beach, Norfolk, Chesapeake and the surrounding cities in Hampton Roads. Same day emergency services, priority membership service and the best customer service! Our mission is to provide the highest quality workmanship from professionals you can trust, and our motto is if you have a problem: "We can fix that for you!" Popular Services: - Heating Repair/Installs - A/C Repair/Installs - Drain Unclogging (Clearing) - Water Heater Repairs/Installation - Electrician Repair/Install - Generator Installs

Trade

HVAC contractor

Business address

1122 Executive Blvd Ste A, Chesapeake, VA 23320

Telephone

(757) 571-9386

Website

americanmechanicalva.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

VA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.7 ★★★★★ (8509)

• Clean and courteous even put shoe covers on without prompting. No mess great experience!

  Wesley D.★★★★★

• Hunter was our technician for this service call. He identified a number of issues to improve our system and some prefailure items to replace. Whatever couldn’t be completed (due to parts availability) we scheduled for the near future. Most importantly he took his time, answering my numerous questions and was awesome to work with. I felt he provided honest answers and suggestions, respected our home and was generally a delight to deal with. He’s a great ambassador for Russell’s and I want him as our technician in all future jobs. Update: Hunter returned to complete the back ordered parts. Efficient and professional as before.

  Erich Z.★★★★★

• They are honest and professional. Neil worked on my geo thermal system and I couldn't ask for better service. He knew all there was to know about and went above and beyond for me. I won't go anywhere else.

  W C.★★★★★

• Christian was amazing. I had been having trouble with this particular job and address since its inception, from administrative issues, to invoicing, to scheduling, trying to figure out what had been done and what hadn't been done because the home owner decided on the seasonal maintenance package. He asked the right questions, snd then he followed up with his supervisor and got the information he needed in order to provide above and beyond service. He is extremely qualified. He took his time ⏲️ and made sure the job was completed the right way. I hope he is the technician that comes back in the spring! I felt very comfortable as the property manager that the 🏡 was in good hands. I even learned a few things while I was there. The post completion report was thorough and well documented with pictures 📸 and recommendations. I have used this company for years and now my faith is restored. Mistakes can happen in business but its the follow up that is important. Maintaining an HVAC is key to a home. They are bot cheap to replace. Thanks Christian!

  Tara D.★★★★★

• Thank you. Very good response and show correction.

  Kenneth S.★★★★★

• Dylan and Rich were on time and preformed very professional completed the job and cleaned up the area I would recommend Russell‘s for all plumbing needs they really are a first class operation

  tim G.★★★★★

• Great experience ! Technician Brian T. Was able to answer all questions and provide a thorough breakdown of all the the whole home generator as requested.

  Brian C.★★★★★

• Russell’s Heating and HVAC installed a whole home generator, the Electricians worked diligently and kept me informed throughout the installation. Preston was especially helpful installing the gas lines through the attic to connect to the generator. All personnel were professional, kind and polite. We are so pleased with our generator installation

  Dominic J.★★★★★

• Technician Roderick was professional and experienced. He explained all the work he was performing on my unit. Thanks much.

  Tanya K.★★★★★

• James was prompt, accurate, and honest. These are traits that any company or customer would find as important indicators of great service!

  LK T.★★★★★

• Omar was a great tech. He ensured everything was running correctly and advised me on options to better my system . He replaced a fan motor , capacitor and added a light to help the air entering my home. He also inspected the upstairs attic and made sure everything was running smoothly. Great tech . A pleasure to work with..

  Chuck H.★★★★★

• I purchased a Generac from Brian Nath. He was incredibly pleasant, answered all my questions and offered every single piece of information I could possibly need! I highly recommend this company and Brian!

  Kate H.★★★★★

• Dan Steele was early, which I appreciated, very professional and had many good suggestions for maintaining our whole house generator. I am very glad we switched to Russell's American.

  Richard P.★★★★★

• Omar did such a great job as he always does and happy that I know my winter will be okay. Omar is a special person who answers my questions and always goes beyond his job . Always make sure I’m fine and his personality is the best and makes a day so special as i Am a senior person and love to talk to him. Thank you !!!

  Mike H.★★★★★

• We have our HVAC system serviced twice a year for maintenance to keep it running smoothly, and this really works well for us. We had our fall visit today and our technician was Tristan and he was great! Very personable, professional, efficient, and obviously knew what he was doing. Very nice young man. He gave our system a clean bill of health and we'll have it serviced again in the spring. We feel this is the smart thing to do rather than just waiting until there's a problem. Russell's has been great to work with! Highly recommend.

  Joanne M.★★★★★

• Jaden was terrific! We've now had 2 service calls from Russells, and are amazed by the friendliness and professionalism of the technicians. No complaints whatsoever! One suggestion, however: be in touch with Russell's to set up your appointments well in advance. They are extremely busy!

  Leslie F.★★★★★

• We needed a very old electrical switch and outlet replaced. Chris Jones was excellent, personable, and professional!

  Steve S.★★★★★

• Today we had our home generator serviced and the technician did an amazing job!! He was very thorough doing all the maintenance needed to keep us in good working order!!

  Brian S.★★★★★

• Christian is an awesome service associate who has been personable and explained the work he was doing in detail.

  Deborah A.★★★★★

• Good presentation and attention to customer service. I have not gotten any work done yet because we have two more companies to interview. But I was impressed with their representatives.

  Dr. C.★★★★★

• Your service representative was very knowledgeable and nice great company looking forward to dealing with you

  Ransom R.★★★★★

• Very professional and efficient. Great service and work, very detailed report.

  Dominic A.★★★★★

• We've used Russell's for years for electrical, plumbing, and HVAC, and they've always been solid. Most recently, Bud G. came out for our annual electrical assessment. He was professional, thorough, explained everything clearly, and was really personable. We always feel taken care of with this company. Reliable service across the board. Highly recommend!

  Amy★★★★★

• The technician was courteous, communicated effectively and very friendly in his approach. He answered all my questions with no issues. My only concern was when I made the appointment they told me that there would not be a charge for my generator repair. However when the technician finished replacing the battery he told me that I had to pay $120 for a diagnostic fee. I understand the purpose of the fee however when I made the appointment, I asked if there were any fees owed for replacing the battery because I told them that the battery was likely the issue in the first place.

  Steven M.★★★★★

• Christian Green called to let me know he was on his way, explained thoroughly the things he was checking, then reviewed his findings in detail. Prompt, pleasant and professional. Thanks, Christian!

  Karen M.★★★★★

• Great experience with Lawrence! He was extremely knowledgeable, professional, and thorough. He took his time explaining everything to me, answered all of my questions, and made sure I understood what was going on instead of just rushing through the job. I really appreciated his patience and professionalism.

  Jenelle S.★★★★★

• The tech was phenomenal, polite, observant, explained everything clearly and was just all around awesome!

  Alicia R.★★★★★

• very thorough and explained everything to me that he did. Very personable and friendly.

  Linda F.★★★★★

• Hunter was very thorough in our six months maintenance service call on our heat pump and ac unit.. He was polite and willing to explain his findings. We appreciated his willingness to do so and his sense of humor.

  J C.★★★★★

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About Chesapeake

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.