Trotter Air Services

In Trotter Air Services' own words

For over five decades, Trotter Air Services has been the North Dallas area's trusted partner for superior climate control. A family-owned business spanning three generations, we specialize in comprehensive HVAC solutions, from expert furnace repair to air conditioning installation. Our skilled technicians are committed to ensuring your home's comfort year-round with reliable heating, ventilation, and indoor air quality services. We're dedicated to providing exceptional service and tailored solutions for every residential need.

Trade

HVAC contractor

Business address

1111 Jupiter Rd #201-C, Plano, TX 75074

Telephone

(972) 424-9233

Website

trotterair.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (37)

• Super happy with overall service!! From Krystal answering my messages after hours to Brian showing up earlier than anticipated to make sure my 71 year old mother wasn’t hot any longer!! Already ready to book them for my next service!! Highly recommend.

  Brittany J.★★★★★

• Highly organized. Detail oriented. Very professional. Tech proficient. Timely. Responsive. They replaced the entire system in one day. They kept the mess to a minimum and cleaned up everything in the house, attic and yard. Then did a follow visit the next morning. We will use for annual maintenance. We recommend them.

  Kris D.★★★★★

• We have used Trotter for over 20 years in two different homes in Plano, and once again they have proven to be the absolute best HVAC company around. AC stopped last evening, they were here before 8AM this morning, had the unit repaired a little after 8AM. These are the guys you wished all your service companies were like. Cheers to Sean and Chris Trotter for running an amazing company!

  Tom R.★★★★★

• If 10 stars were available, that is what this company is. AC went out and they helped via phone to narrow the issue. They came out the next day! Brady explained the issue, walked through solutions. My mom began using them many years ago. Don is a great man. Sean and Chris do a great job of taking care of customers. They educate, offer solutions and deliver what they said. Family owned with good old fashioned quality values.

  Rick R.★★★★★

• 10000% recommend! Chris, the owner, was incredibly responsive and got us scheduled *right away*. Our technician, John, went above and beyond; he called ahead with his arrival time and even showed up early. He was professional, knowledgeable, and genuinely friendly throughout the entire process. Within an hour, he had diagnosed the issue, resolved it, AND had everything up and running smoothly. As an added bonus, he also serviced both units. Exceptional service from start to finish!

  Nika A.★★★★★

• Very trustworthy company! Wonderful communication with appointments, and they do an excellent job explaining what needs to be done. We use their annual service agreement to ensure our heating and air conditioning is checked out in the fall and spring -- it's so convenient to know they will call and set up these appointments twice a year to keep our units running well. Highly recommend!

  Amy C.★★★★★

• Sean and team are “my guys”! Been with them for over 20 years - there is no one better!!

  James B.★★★★★

• I've been with Trotter Air Services for almost 30 years; started with grandpa, then his son and now his grandson, and I will continue to use them for however many generations are to follow . They epitomize a family owned business that strives to get to know their customers and to ensure they're taken care of and satisfied. I would recommend them to anyone

  Brad T.★★★★★

• I have used Trotter for 20 yrs. Started with the dad, then son and now grandson and each were friendly and could solve any problems I had. I highly recommend them.

  Andrea S.★★★★★

• Top notch family business that has helped us out many times through different houses over the years. They are experts that really care about doing the work in the best way possible. We have purchased new HVAC units through Trotter and have also depended on them for maintenance and service, while also referring to friends and family. Trotter is the best!

  David F.★★★★★

• We have used Trotter Air Services since 1986 and depend on their excellent HVAC service and product recommendations. Because we see them every Spring and Fall for regular service, we consider them invaluable and yes, really good people.

  Fayette J.★★★★★

• I’ve used them for decades and they always do a great job. Reliable.

  Luis G.★★★★★

• We have been with trotter for at least 25-30 years. During that time I have never had a single problem with them. If I have called with a problem they have always responded within an hour. I trust them , whatever they recommend I do not question. I always look forward to there twice a year visits. Price is never a issue, as they are not commission based, and I have never felt overcharged.

  Warren P.★★★★★

• The Trotter family has been my family’s trusted HVAC company for many years, and their service has always been exceptional. As a Real Estate Agent, having an HVAC team you can rely on for honest guidance and accurate assessments is essential, and the Trotters consistently deliver. Sean, Dina, Chris, and Ashlee are knowledgeable, dependable, and genuinely care about the people they serve. If you’re looking for an HVAC company you can trust with your home or your clients, I highly recommend the Trotter family.

  Paul R.★★★★★

• We have been customers of Trotter Air Services for over 20 years and quite frankly, wouldn't use any other HVAC Company. They are experts in their field and are always straight shooters. I highly recommend Trotter Air Services!

  James D.★★★★★

• Trotter Air was responsive and very thorough when we needed a new system. They took the time to explain what was needed and why, and answered all of our questions throughout the process. On installation day, the owners were onsite to make sure everything went smoothly and that we were taken care of. This is a wonderful family business with excellent customer service. I highly recommend them—Sean and Chris were fantastic!

  Kristen C.★★★★★

• The best in the Business.

  Matthew L.★★★★★

• My A/c stopped working and I called Trotter. 2 hours later and they had be back in business. Fantastic service from Alex and great timing. Many thanks!

  Tom H.★★★★★

• After having been with one of the large HVAC companies that spends lots of money on TV commercials and whose Technicians earn commissions, I asked neighbors for recommendations when our AC went out and a number of them recommended Trotter Air Services. This family run business came to my house and within minutes diagnosed the problem and fixed the AC. It's refreshing to see an honest HVAC company when it's becoming a rarity in this business. I highly recommend Sean Trotter and his team.

  Dan B.★★★★★

• Super ! Pleasant professional knowledgeable.

  Bob M.★★★★★

• Great customer service and professionalism. Sean and Chris know what they are doing and they take the time to explain how and why. I trust their work. I would definitely recommend Trotter Air.

  Christi K.★★★★★

• Alex and Chris came to do our yearly maintenance. As always , they were on time and extremely professional. They are awesome and we will always recommend this company!!

  Antoine B.★★★★★

• Trotter Air Services were outstanding when I had them replace my HVAC system. They arrived when they said they would and both A/C techs did a great job at removing the old equipment and installing the new keeping the mess to a minimum. I was made to understand my new thermostat and all they did with my HVAC system. I now have cold air as spring and summer approach. Thank you Chris, Sean, Juan, and Jose.

  Dannen R.★★★★★

• I woke up to no heat on Friday and Trotter Air Service was able to get me an appointment the same day. Chris came out and explained in detail what was wrong. He presented an honest and fair quote and they were back on Monday doing installation. Chris was so nice and helpful. He gave me a lot of great, useful information on the best way to run my system. I have signed up for their maintenance program and it’s nice to know they’ll be back in the fall to make sure everything is working good going into the winter. If you need any HVAC work done I highly recommend Trotter Air Services. The level of service and quality is exceptional and I love supporting local businesses.

  Laurie N.★★★★★

• I just wanted to give a huge shout out to Sean Trotter and his team at Trotter Air Services of Plano for doing an amazing job our new Air/ Heating System. This team does quality work with quality (Bryant) product. If you need any AC work and want an honest, fair quote definitely give them a shout. To be clear, this is unsolicited. I just find it rare to find quality at great prices and think we should all support local small business.

  Mike A.★★★★★

• Great service!

  Beverly B.★★★★★

• Minor issue with drain line backed up and filling drip pan. Called at 10:45am, they were on site by 2PM, and fixed by 2:30PM. Can't ask for better service, and Alex was super kind and walked me thru everything.

  Brandon B.★★★★★

• Yesterday morning, we woke up to no AC and a rising thermostat downstairs. One call to Trotter and they squeezed us in for a service call. Alex was super friendly and took time to explain the issue – a burnt wire on the start assist kit – and within 30 minutes had us back on our way to a cool house. Texas heat can be brutal, and yesterday was no exception. Thank you very much for the great (albeit last-minute) service!

  Brian C.★★★★★

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About Plano

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.