1st Class Heat & Air
HVAC contractor in Plano, TX.
In 1st Class Heat & Air's own words
1st Class Heat & Air is a family-owned HVAC contractor in Plano offering residential and light-commercial service. With 30+ years of experience, our licensed and insured team handles AC repair, furnace repair, HVAC installation, heat pump and thermostat work, plus routine maintenance and equipment replacement. We focus on fast, transparent service and reliable workmanship across the Dallas–Plano area. Call or request a service visit online to schedule a same‑day or next‑day appointment.
- Trade
- HVAC contractor
- Business address
- 2712 S Rigsbee Dr #5, Plano, TX 75074
- Telephone
- (214) 919-1031
- Website
- 1stclassairservice.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
-
We always call on John, he will take the time to show you the problem and explain everything in detail what he will be doing. John is the nicest, friendliest A/C technician, he is the best.
Serina T.
-
I had an excellent experience with 1st Class Heat & Air. My technician, John, was professional, courteous, and incredibly friendly. He took the time to diagnose the problem thoroughly, explained everything clearly, and repaired my AC without recommending unnecessary replacements. He also answered all of my questions patiently and made sure the system was working properly before he left. I really appreciated his honesty, knowledge, and respectful attitude. With the Texas heat and two dogs at home, getting my AC working again the same day was such a relief. Thank you, John, for your outstanding service. I highly recommend 1st Class Heat & Air!
Renee R.
-
worst service ever
Kenan A.
-
Art G was absolutely amazing! He genuinely cares about what’s wrong with our AC and educates me on how to take care of our AC system. AC technicians should take a master class training with Art! . I’m a general manager for years and WOW I am very impressed and moved by this employee! Ask for ART G and you will not be disappointed I promise! Thank you so much Art you have made my family very comfortable with your phenomenal experience! ASK FOR ART G!
Freedom F.
-
Jason with 1st Class AC was able to diagnose and resolve our issue quickly on a late Saturday evening. Greatly appreciate the professionalism from start to finish. Highly recommend. Rick @ The Colony TX.
Rick M.
-
Wow! fast, friendly, professional service and pragmatic solutions. Art was the tech that came out today. His advice was practical compared to other HVAC proposals we received and much appreciated!
Beckett K.
-
Great experience with 1st Class. They responded right away and got us up and running same day. Jason was professional and honest. He explained the process and showed me what the issue was. Can’t recommend him enough and will pass him along to anyone who needs assistance.
Jim W.
-
The tech that came to the house today was such a nice respectful man. I would recommend him and the company to anyone!!!!
Huwyda I.
-
We had the unfortunate luck of having our AC unit go down on July 4th but we were fortunate enough to have Jason come out very quickly to help us remedy the issue! He's extremely communicative, provides great updates, and does quality work.
Patrick L.
-
I recommend 1st Class Heat and Air. They kept our old system working as long as possible, but in May of 2017 we needed a new unit. Fair price, fast installation, no problems since.
Phil N.
About 1st Class Heat & Air
HVAC services in Plano
1st Class Heat & Air is a family-owned contractor providing residential and light-commercial climate control solutions. The company says it specializes in air conditioning repair, furnace work, heat pump services, and thermostat adjustments. It also offers indoor air quality improvements through filter changes and system cleaning. For investment properties, the business mentions that special commercial rates are available.
1st Class Heat & Air offers several specific programs, including a maintenance plan and a 5-year warranty covering both parts and labor. The company also provides financing options and a 100% satisfaction guarantee. In Plano, electricity accounts for 51% of the heating fuel used in local homes, per the American Community Survey.
Ratings and availability
Reviewers frequently mention technicians who provide thorough diagnoses, honest advice, and quick responses during summer heat. Some users noted the ability to receive same-day service for urgent repairs. The business operates 24 hours a day, seven days a week.
Professional expertise
With over 40 years of experience in the field, the team handles equipment replacement and routine tune-ups to manage energy costs. The company says it focuses on transparent workmanship throughout the Dallas and Plano areas. According to NOAA normals, the area experiences average high temperatures of 75.5 degrees F and average lows of 54.5 degrees F.
The company says it is licensed and insured.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Plano
About Plano
| Population | 293,028 (2025) |
|---|---|
| County | Collin County |
| Average yearly snowfall | 1.4 inches |
| Heating degree days | 2,450 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.