True Pros Heating and Air

HVAC contractor in Salt Lake City, UT.

In True Pros Heating and Air's own words

True Pros Heating and Air is a locally- owned and operated HVAC company redefining excellence with transparency, integrity, and superior service. We prioritize customers and employees, delivering high-quality HVAC solutions from installations to repairs. With a hive-mind culture, we collaborate to provide energy-efficient systems and expert maintenance backed by 5-star reviews. We’re committed to community impact, donating from each install to Make-A-Wish Utah. Experience professionalism and comfort with True Pros, your trusted HVAC partner.

Trade

HVAC contractor

Business address

623 E 2100 S #106, Salt Lake City, UT 84106

Telephone

(801) 609-5447

Website

truepros.com

Hours

MondayClosed
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayClosed

From the business's Google listing, checked Oct 2026

Register

UT register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 (491)

Thanks James!

Dominoe H.
Daniel and Kobe were extremely helpful and timely when coming out to address my issues with my AC! Issues were identified troubleshot and corrective action was scheduled same day!

Hailey S.
James was friendly and professional and explained everything very clearly.

Alice-Anne J.
James and Rich were friendly and very thorough and fair. We were really happy with their service!

rebecker3
James did a fantastic job, professional, quick and thorough.

419 F.
James did an awesome job on the furnace tune up, I am grateful for his detailed explanation of what he saw as he cleaned and tuned everything up. It was very helpful to her an idea of what upcoming expenses to budget for as the parts naturally age. I’ll keep you on my radar for future work and referrals.

Bryon W.
James, was Awesome thank you. .

Brad J.
James was great ! Kind, clear and professional

Wendy H.
James did a great job! He was quick and thorough. I appreciated all the photos he took and the detailed review he did to show me what is working well and what could use more attention.

Mary F.
James did an excellent job.

Rachel T.
James, my technician, showed up when he said he was going to show up. He even called me ahead of time. He is very thorough and professional. I would definitely recommend him and this company.

Tyler J.
James and Kolton did an excellent job getting my system out of communication error code mode. They followed my suggestion to run a new temporary wire before cutting up the walls and ceiling. With the temp wire in place, they were able to further find and repair the bad component without pulling new wire. Everything was explained well and left clean.

Gary T.
HVAC maintenance service call. Technician James Garcia did a great job! Extremely thorough and knowledgeable. Professional and courteous. Explained everything he was going to do and then walked me through all the results/observations upon completion of the work. Highly recommend True Pros and James.

Kim M.
James was the best and was extremely helpful! He took the time to answer all my questions and explain anything I was unsure about. We’ve tried a handful a companies since buying our house 5 years ago and James proved to us that True Pros is absolutely the way to go. Thank you James!

Dalon H.
James came out inspected my heater everything looked good he did a wonderful!

Terrence L.
James was on time and professional very thorough in his explanations and knowledge I was very satisfied and will definitely continue to work with true pros

Erick L.
James was FANTASTIC! Super Thorough, professional and no hidden charges or surprises! He also convinced me to sign up for the service plan —. Don’t let that guy ever leave!!!

Rebecca C.
Christian did a great job at our home today. Very professional, on time and all around nice young man.

Michelle A.
James did an excellent job

Steven G.
James did an excellent job! Very pleasant, knowledgeable and quick to repair!

Emily D.
We've had our new system for 6 months and it's worked great and kept our house perfect despite the crazy hot summer. They came to service our new system today and James was very professional and efficient. I like that they take pictures of everything and emailed us the pictures and an outline of what was done today.

Cynthia P.
James was competent and thorough in his diagnostic and report, which I appreciated. Their pricing seems fair. I would feel comfortable calling on them to perform needed work.

Ryan W.
James was great!

D R.
Christian was prompt, kind, and professional. He explained his findings clearly and succinctly. I recommend true pros to anyone.

Jared C.
James and rich, was great!! Very friendly and professional, they took great care of us!!

Kev L.
James was great. He showed me the pics from what he looks for during a tune and what he did.

Kate H.
James did a thorough diagnostic, super comprehensive and documented everything. Easily split up options and wasn't too pushy. Great experience overall

Conrad B.
Christian did our annual furnace/ac checkup and was knowledgeable, friendly and efficient. Great service!

Suzanne R.
James did a great job!

Mr. G.
James did a great job.

Chad S.

About True Pros Heating and Air

True Pros Heating and Air services

The company says it provides a full range of HVAC solutions, from basic installations to specialized mini split services. It names furnace repair, AC repair, and heat pump solutions as core areas of expertise. The company also offers indoor air quality services and routine maintenance, including furnace tune-ups to prepare for winter. Its technicians are trained to work on various furnace models, including brands like Lennox and Amana.

Beyond climate control, the business describes itself as a plumbing provider. The company also notes that it offers financing options for its services. It states that its work is backed by a $1,000 satisfaction guarantee.

Salt Lake City ratings and availability

True Pros Heating and Air maintains a 5.0 rating based on 491 reviews. Reviewers frequently mention the professionalism of the technicians and the clarity of their explanations regarding system health and upcoming maintenance needs. The company provides emergency HVAC repair around the clock. Its hours span 24 hours a day from Tuesday through Saturday.

In Salt Lake City, utility gas accounts for 72% of home heating according to the American Community Survey. Per NOAA normals, the area has an average temperature of 50.2 degrees F.

Service area and coverage

The company says its service area includes Salt Lake City, Layton, and Ogden. It describes its approach as a collaborative effort to deliver energy-efficient systems. The company also mentions that it donates from each installation to Make-A-Wish Utah.

Its technicians are part of an exclusive Pro Network focused on heat pump solutions. True Pros Heating and Air provides service in Salt Lake City, Utah.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.