1 Call Heat & Air

In 1 Call Heat & Air's own words

1 Call Heat & Air provides HVAC installation, repair, and maintenance services throughout all of Central Arkansas.

Trade

HVAC contractor

Business address

24300 Chenal Pkwy #30, Little Rock, AR 72223

Telephone

(501) 992-0185

Website

1callheatandair.com

Hours

• Monday7:00 am - 5:00 pm
• Tuesday7:00 am - 5:00 pm
• Wednesday7:00 am - 5:00 pm
• Thursday7:00 am - 5:00 pm
• Friday7:00 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

AR register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (209)

• Responded very quickly to my call. Arrived on time. Fixed the problem very quickly. Polite and courteous, as always. I'm SO grateful to my neighbor for having recommended this company to me.

  Robin D.★★★★★

• Excellent same day service! Highly Recommended!!

  Nina K.★★★★★

• Can't say enough good things about this company. They installed a new heat and air system for our home. Crew were knowledgeable and took great care during the install. They were reasonably priced and took several extra steps to ensure our system would operate most efficiently. Will absolutely use this family owned business again.

  LindaH★★★★★

• 1 Call anrrived early and identified the problem quickly. TJ was professional and polite. I love giving business to a local/family owned company as well.

  Amy D.★★★★★

• Great, fast service!! Highly recommend!

  Milicent M.★★★★★

• Great service and efficient!

  Hapsy G.★★★★★

• Prompt Service ! Were able To diagnose problem and quickly and efficiently Make repairs.

  Joan K.★★★★★

• Technician was thorough and conscientious about sharing the details of what he was replacing and why. Very hapoy to have AC at full capacity again!

  deBrah W.★★★★★

• A/c not cooling. Called this am and sent technician out this afternoon. Low on refrigerant. Unit under warranty- no charge. Technician was informative and thorough. I have been with 1 call heat and air for several years for maintenance and have been very pleased with service

  M C.★★★★★

• Ray and TJ have been servicing our HVAC units for over 13 years. They are punctual and professional. I've recommended them to several friends and family and they've been pleased. Great company. Locally owned and operated.

  Amy V.★★★★★

• They are fast and efficient! They came quick and friendly too!

  Helen P.★★★★★

• Good job. Thorough, knowledgeable and efficient. Always checkout the system completely depending on the season. Great service!! Called on 9/12 and asked for someone to verify the condenser drain pipe connection. They came out to the house on 09/14 and validated all was okay in a few minutes. Great response and service. Employees are knowledgeable and efficient.

  Ken B.★★★★★

• Technician was on time and identified the capacitor as the problem and replaced it quickly. Time will tell if that fixed the problem, but technician did great.

  Thomas S.★★★★★

• Made same day appointment for after hours, showed up and fixed the issues--

  Ben C.★★★★★

• Great experience having this co work on my heat and air. They are very genuine and don’t try to upsale. Highly recommend

  Nakita C.★★★★★

• ⭐⭐⭐⭐⭐ 1Call did an outstanding job designing and installing our new AC system! They were patient and understanding throughout my build and went above and beyond to take care of my mama. Great service, great people, and a company I highly recommend!

  Elijah P.★★★★★

• I posted an earlier review because I was thrilled with 1 Call Heat and Air's incredible customer service, pricing and rapid installation of my new HVAC system. Now, I'm astounded! I got [a very nice] check in the mail yesterday. I had no idea why, because it was from a supply company I didn't know and had never done business with. I assumed it was a marketing ploy, scam or mistake. I called the supply company to let them know. They told me it was my rebate check for my new HVAC system! Still skeptical, I asked how that could even be possible, since I hadn't done any paperwork connecting me to it? To my absolute shock, they said 1 Call Heat and Air always registers their customers and signs them up for these!! WOW! And Thank You, 1 Call Heat and Air! Seriously, 1 Call Heat and Air definitely believes in taking care of their customers. Never expected this level of service, but they definitely stand by their commitment. Donna Waugh (Writing from our den, in 68° air-conditioned comfort. 😁)

  Donna★★★★★

• On a Sunday and arrived earlier than expected to repair my air. Great service and very knowledgeable.

  Marijon K.★★★★★

• All it took was 1 call and I had service on the way. They fixed up my AC quickly and provided excellent professional service. I was well informed of what service was happening and the estimated timeline. They also text and called before arriving. This is the 2nd I've needed their service and it remains the same quality as before. I really appreciate y'all at 1 Call.

  Nigel N.★★★★★

• 1 Call heat and air is AMAZING. Our a/c went out at the end of June which was the beginning of 100+ days. They came out first thing the next morning to troubleshoot and make a plan. They ordered all the parts and had it repaired the next day. Ray has some honest and trustworthy people working for him. We trust them so much, we gave them the access codes to our house so they could do the repairs while we were at work. So happy that my husband or myself didn’t have to miss work to be here. Great service, trustworthy and honest people. They made our problem their main priority!!

  Tammy H.★★★★★

• The thermostat was heading toward 90 degrees and the unit was making an unusual sound. I contacted 1 Call well past regular business hours, hoping to hear something by the next business day. I got an immediate response and someone was at my home early the next morning. The A/C was working in less than an hour. It pays to have a contract!

  Kim D.★★★★★

• Great service and people.

  RON G.★★★★★

• Wonderful experience with this HVAC company! TJ was extremely thorough and explained everything to me so that I understood what he did and why. The owner (Ray) is so nice and makes sure his customers are taken care of! Very reasonable pricing, quick response time, highly recommend!

  Morgan B.★★★★★

• I would definitely recommend 1Call heat and air. Mr. Ray came out and explained everything to me and we set a date. The workers showed up on time and did a fantastic job! They were very professional and polite. Cleaned up after themselves and showed me how to work the new thermostat once they finished the job. They finished in a timely manner even with the temperature being in the 100’s. Highly recommended! Give them a call.

  Pam★★★★★

• TJ was at my house quickly and was able to have my A.C up and running again quickly. Great service!!

  Gentille B.★★★★★

• It's cool over here again!! No more panting pups or people!! THANK YOU SO MUCH, 1Call Heat and Air. The 1Call team was great installing my new HVAC system today. They knew what to do and they got it done! Everyone arrived early this morning and everything went exactly as expected. The entire crew worked hard, despite it being an extremely hot and humid 98° outside. (My attic had to be miserable!) By mid-afternoon, everything was up and running. Plus, all worksites were left spotless. TJ was my project manager and he was absolutely awesome. He made sure I truly understood everything about using my new HVAC system. He let me know that sometimes new installations need minor adjustments, but no worries, because that was a normal part of getting everything tweaked perfectly to my home. Harley and Jordan were great. I learned so much about how air conditioning works from them. I'm sorry I don't remember everyone's name, but they were all professional, polite and very skilled technicians. Mr. Hoover, as the owner of 1Call Heat and Air, you answered every question I had. (And there were many!). You walked me through every decision, always (very patiently) making sure I understood the best system for my house and why. You made sure I was investing in what my house actually NEEDED, while making sure I DIDN'T OVERSPEND on what I truly DIDN'T need. That's the definition of an honest business. I respect your integrity. Thank You and your entire 1Call Heat and Air team. You definitely came through Big Time in my emergency. I know how hard everyone worked to make that happen and I saw 1Call Heat and Air's extraordinary customer service in action. You made sure my dogs and I stayed safe in this heat and that's priceless to me. I'm very lucky to have found a company that really cares about every customer and proves it. You went far, FAR beyond what anyone (and especially my Search and Rescue dogs and I) could have EVER HOPED or EXPECTED! I'm glad I'm a new 1 Call Heat and Air customer! Feel free to use me as a reference! Thanks again, Donna Waugh

  Donna A.★★★★★

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