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Air Design Heating & Air Conditioning

HVAC contractor in Spokane, WA.

Trade
HVAC contractor
Business address
1807 E Francis Ave, Spokane, WA 99208
Telephone
(509) 487-4328
Website
airdesignspokane.com
Hours
  • Monday8:00 am - 5:00 pm
  • Tuesday8:00 am - 5:00 pm
  • Wednesday8:00 am - 5:00 pm
  • Thursday8:00 am - 5:00 pm
  • Friday8:00 am - 5:00 pm
  • SaturdayClosed
  • SundayClosed

From the business's Google listing, checked Oct 2026

Register
WA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

3.9 (62)

  • Logan came out and saved the day for us when the AC motor failed at my house during a heat wave. Logan went the extra mile to help find a replacement and worked late completing the install. Everyone I dealt with over the phone and in person was super friendly, responsive, and helpful. Thank you!

    Astra

  • WE HAD LOGAN COME OUT AND TROUBLE SHOOT OUR A/C SYSTEM . HE SHOWED UP 15 MINUTES EARLY AND READY TO GO TO WORK. HE PUT SHOE COVERS ON WITH OUT ME ASKING AND TROUBLE SHOT THE PROBLEM DOWN TO A BAD FAN MOTOR. HE SAID HE NEEDED TO CALL THE SHOP FOR MORE INFO AND RETURNED IN A FEW MINUTES WITH GREAT NEWS THAT THE MOTOR WAS UNDER WARRENTY. I HAD NO IDEA THIS WAS GOING TO HAPPEN. REQUEST LOGAN TO TROUBLE SHOOT YOUR SYSTEM.

    Joel W.

  • Our AC unit was struggling to keep us cool. Logan from Air Design came out to fix it. He quickly narrowed it down to a low refrigerant problem. He gave me an excellent summary of how and why he arrived at this conclusion. Logan also reviewed the cost of adding refrigerant in advance (good business). Very satisfied with Air Design and with Logan (smart guy).

    Scott E.

  • Bad drivers

    Daydreamer

  • These guys had to come over 13 times to fix the sc The ultimate problem was this Amazon nest which I did not install, the house I rent came with it, was missing a wire They tried to blame me the whole time -I cover my vents -I am an old lady who wants 60 when it’s 90 -I run my AC too much Brian is the worst I seriously can’t stand this guy it’s like if gaslighting was a person

    Anna G.

  • Technician was on time and provided bid on same day. Price is outstanding for AC replacement. No pressure on commitment, detailed explanation of work needs to be done

    al B.

  • Great service and pricing on one of my rentals.

    Scott W.

  • Rude and won't stand behind their work. Have attached the note from another company regarding improper installation of the furnace that they refuse to fix. Their not my problem attitude is a real fun bonus.

    Scott D.

  • Quick, professional, and easy process! Great pricing too. Thank you much!

    Ilma V.

  • Installation week: they forgot to install the AC unit 2nd visit: they forgot to wire it 3rd visit: they forgot to plug in the wire 4th visit: they forgot to program the circuit board, so the system overloads immediately and will only run for more 5-10 minutes at a time. 5th, 6th, 7th visit: system continues to be broken intermittently. They don't know why. It's always "we need to come out again with different tools." 8th visit: they cut open the insulation to find that the damper may be getting stuck. They left it cut open, and didn't fix the hole. 9th visit: "You have had us out too many times. We can't come out again without charging you. And you are responsible for patching the hole that we cut around the damper" This process took about 2 years because of the number of no show appointments and unreturned calls. Air Design lost records or notes for several visits, too, so they didn't know why they were coming out or when they had come out last. We've had the system for 4 years now, and it's never worked consistently - works about 70% of the time, and it's usually only one floor or a weak breeze when it does.

    B R.

  • Came to give me an estimate on work, never got back to me. Call twice and both times the receptionist said she would leave message with him and didn't call. Not professional. Could have called and said he didn't want to do it, that would have been better

    allan A.

  • GREAT ...well EVERYTHING! My wife made the service appt. A couple of days before, the dispatch phoned to reschedule as one of their staff had a family emergency to attend to. she was very apologetic...(hey...stuff happens...) Tech showed EXACTLY on time. Courteous, clean cut... - yes that matters - In short...everything went well...actually better than expected...Thank you!

    Colin H.

  • If you don't know how to spend $150 call them.

    Alex S.

  • I got my car stuck in the Greenacres area. A crew of the workers stopped and helped dig out my car. I was very thankful. With people like that, you know it is a quality company. Thank you.

    Patrick T.

  • Great customer service! I will use them again.

    Terra K.

  • Excellent service and support their employees went above and beyond my expectations I dealt with a Mr.Azure and he was professional and knowledgeable I highly recommend this company if I could give it ten stars I would I believe all there employees should receive raises...

    Jesse B.

  • Eric was able to diagnose dripping water from an exhaust pipe. He promptly fixed it and did so at a great rate. He was very professional and a great representative for Air Design. I will definitely be calling Air Design for any future issues that come up. Very pleased with the customer service.

    Troy W.

  • The best!!

    Chi C.

  • Their friendly technician was punctual and performed requested service in a professional manner. Their rates were comparable to other like businesses. I would recommend them to my friends if asked.

    ken M.

  • Our air conditioning went out (not ideal for these 100 degree days), and even through they were slammed, they squeezed us into the schedule and secured a new unit for us quickly. It's nice to have a cool house again. Thank you Air Design!

    John P.

  • I work with a local area non-profit and we have an event coming up in a couple days and just found out the A/C failed out. Trying to get an A/C repaired in Spokane right now is terribly difficult, but they managed to get someone out right away. Bottom line, 1hr and 24 mins after we called, the A/C was fixed for under $200. Fast, professional service and they had parts for a 15 yr old rooftop unit in stock on the repair vehicle. I highly recommend them!

    Shawn B.

  • Made you adhere of things you may not know things about your equipment. Changing filters on a schedule,servicing furnace and conditioner together. Fast efitiant work

    Gary W.

  • You guys really have to have your sign obnoxiously flashing at all times? I gets it’s to get attention, but it’s a serious safety hazard. Especially at night, not to mention, god forbid someone with epilepsy drives by your store front at night... if you guys keep it a solid color atleast during the night I will remove this one star review.

    William P.

  • Great crew of guys!

    Brian S.

About Air Design Heating & Air Conditioning

Air Design’s heating and cooling work

Air Design Heating & Air Conditioning says its VisionPRO 7-Day Programmable Comfort System can manage temperature alongside indoor air quality products from one control. The Spokane HVAC contractor has worked in heating and air conditioning since 1979. Its website names both residential homes and commercial buildings among the property types it handles.

The company says it provides air conditioning work, furnace repair, heat pumps, HVAC installation, and HVAC repair. Preventative maintenance and tune-ups are also named services. It advertises 24-hour emergency service in addition to its regular service work.

Bryant equipment, reviews, and weekday hours

Air Design says it specializes in Bryant products. Its stated work includes installation, repair, and service, with air conditioning and furnace work appearing alongside heat pumps and indoor air quality products.

The business has a 3.9 rating from 62 reviews. Reviewers mention prompt technicians, clear explanations of repairs, and pricing, while some describe concerns about communication, repeat visits, and completed installation work. Regular hours run from 8:00 am to 5:00 pm Monday through Friday, with Saturday and Sunday closed.

Air Design in Spokane’s gas-heated housing stock

In Spokane, utility gas heats 54% of housing units, per the American Community Survey’s 2024 figures. NOAA normals for 1991-2020 put Spokane’s mean temperature at 47.0°F, with an average high of 58.4°F and average low of 35.7°F.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Spokane

About Spokane

Population230,783 (2025)
CountySpokane County
Average yearly snowfall46.8 inches
Heating degree days6,846
Most common heating fuelUtility gas

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.