Ambassador Dearie Hvac

In Ambassador Dearie Hvac's own words

Office open 7-4pm M-F Service is available 24hrs. Heating and Air Conditioning Contractor, We Install and Service Furnaces, Air Conditioners, Hot Water Tanks, Air Cleaners, Humidifiers, Fresh Air Ventilators, Home Air Quality systems and carry a wide range of parts and supplies for all Major Brands.

Trade

HVAC contractor

Business address

2750 Sheffield Rd Unit 125, Ottawa, ON K1B 3V9, Canada

Telephone

(613) 741-9595

Website

ambassadorhvac.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.3 ★★★★★ (190)

• I can't give lower than a 1 star. These people, Gus and Ashley especially, are awful at their jobs. They cannot source parts to honour your warranty so you are forced to call them, week after week, for MONTHS to remind them that you have a problem with your furnace or AC. Last winter the furnace broke down, for 2 weeks we had no heat, and I had to contact the parent company to secure the part. I am still waiting since May for my AC to get fixed. I most likely will be dead before these people can do their job. Call Top Hat or any other reputable company in Ottawa. My dream home became a nightmare because these people cannot do their jobs. How fair is that? Why buy a warranty? Why does the customer have to source parts for the owner? I hope everyone here loses their jobs. To be clear, I did not select this company. The builder of my dream home did. Thank you Mattamy for cutting corners and leaving me with these useless people.

  Ishwara P.★★★★★

• While install was good the problems will arise a couple of years later if you ever need you unit serviced. Called them 6 times over the course of a 1.5 months for an update on a fix and they cant tell me what part they need or if they have it. They keep promising a call back and never do. Save yourself the trouble and go somewhere else.

  Karim S.★★★★★

• Today, Devon and Dior arrived to complete a Duct Cleaning Service. They were both extremely personable, respectful (of both myself and my property) and very thorough with cleaning. They deserve to be complimented for a job well done and for being a positive representation for this HVAC business.

  Eileen T.★★★★★

• Extremely disappointed with the service we received. We called because our air conditioning wasn't working, and it took several days just to get someone out to look at it. When the technician finally arrived, we were told nothing could be done until some frozen pipes thawed out — so we waited almost a week and had to call multiple times just to get them to come back. When the technician, whose name I believe was Young, returned, he said the system was simply low on refrigerant. We were charged $305 for a dye kit, $115 for testing, and $294 for refrigerant — supposedly to fix the issue for good. He told us he'd return in two weeks to check for leaks. That follow-up never happened on its own; we had to call repeatedly to get him back out. When he did return, he said everything looked fine and there were no leaks. Within days, ice had built up on the unit again and water started leaking onto our floor — the exact same problem we originally called about, still unresolved after all these visits and charges. It feels like the goal was to maximize the number of paid visits and add-on charges rather than actually fix the problem. I would not recommend this company. If you're looking for a reliable HVAC contractor, I'd suggest looking elsewhere.

  Nael C.★★★★★

• I had Ambassador Dearie HVAC Ottawa come to repair my central air conditioner in June. The technician did everything possible to fix the issue, but because the leak was in a difficult location, the best long‑term solution was to replace the old unit. The technician immediately connected me with their sales manager, Robert Thibert, who responded right away and provided clear options and professional guidance. Robert arranged a great installation team, and they came promptly to remove the broken AC and replace it with a new one. The team was professional, efficient, and respectful throughout the entire process. They completed the work in a timely manner and made sure everything was running perfectly before leaving. I’m very impressed with the service, communication, and workmanship from Ambassador Dearie HVAC. Highly recommended for anyone in Ottawa looking for reliable HVAC service.

  Wei Q.★★★★★

• I couldn't have asked for better service or a better price. James and Travis were able to complete the work quickly, and they couldn't have been kinder or more professional. I'm one of those people who gets overwhelmed by mess and chaos, but this experience was the complete opposite. They worked efficiently, kept everything organized, and made the entire process quick, smooth, and virtually painless. I would highly recommend them to anyone looking for outstanding service.

  Roxanne E.★★★★★

• Very happy with the quick response and communication from Ambassador. The AC installation was professional and we are very happy with the unit.

  MANON E.★★★★★

• Ali from Ambassador HVAC provided outstanding service during his visit to repair my central air conditioner yesterday evening. He was professional, knowledgeable, and thorough in his diagnostic work. I truly appreciate the care he took in explaining the issue and doing everything possible during the appointment. Excellent service from start to finish. - Wei

  NY W.★★★★★

• Souber was fantastic to work with. He was friendly, professional, and clearly knew exactly what he was doing. Our AC had been down for a while, and with the heat wave, getting it fixed quickly was extremely important. Souber diagnosed the issue, got everything up and running fast, and took the time to explain what was going on along the way. He was approachable, courteous, and made the whole experience stress-free. It’s always reassuring when a technician is both highly knowledgeable and genuinely pleasant to deal with. Thanks to Souber, our home is comfortable again. I would gladly recommend him to anyone needing HVAC service.

  Niroshan G.★★★★★

• I was a client of a competitor and had even bought a protection plan for my AC through them. However, when it stopped working, I was told that protrction plan would not cover any repairs because my 8-year old AC unit was not repairable. Seeking a 2nd opinion, I reached out to Ambassador Dearie HVAC who responded quickly with setting up a visit to assess my AC unit. During that initial visit, the technician not only determined the cause of the problem but also repaired the unit that I was told was not repairable. The Ambassador Dearie office reached out afterwards to set up an appointment a couple of months later to ensure that the repaired 100% solved the problem. My experience has been better than I could ever expect. I would recommend Ambassor Dearie HVAC to anyone!

  David T.★★★★★

Read all reviews on Google

More HVAC contractors in Ottawa

• Apple HVACOttawa, ON
• Capital City Heating and Cooling Inc.Ottawa, ON
• Capital Home Comfort Systems - Ottawa HVACOttawa, ON
• CDL HVAC INCOttawa, ON
• Central Hvac IncOttawa, ON
• Clément Marchand Natural Gas Services LtdOttawa, ON

About Ottawa

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.